Cassens Chrysler Dodge Jeep RAM

Top Notch! From greeting to departure everyone we encountered was super helpful and knowledgeable. We felt welcome and appreciated, some places make you feel li From greeting to departure everyone we encountered was super helpful and knowledgeable. We felt welcome and appreciated, some places make you feel like you’re bothering them, not the folks at Cassen’s. We’ll be back for future service and purchase needs...other dealerships should take note if they really want to compete. More

Very good service The dealership that I went to in Edwardsville/Glen Carbon has excellent service, and we were in and out in a very timely manner. Definitely the best The dealership that I went to in Edwardsville/Glen Carbon has excellent service, and we were in and out in a very timely manner. Definitely the best dealership to deal with when buying your first car More

No BS I’d have been looking at cars for 2 months. I found the mustang in Car Gurus and came up to look at it. Met Cliff and discussed what I wanted to look I’d have been looking at cars for 2 months. I found the mustang in Car Gurus and came up to look at it. Met Cliff and discussed what I wanted to look at and my wants as far as a car. We looked over the car and he asked if I would like to drive it. I did and upon return he asked how I liked it. I loved it, but there were other cars I had planned on looking at and driving. I relayed that information to Cliff and he didn’t give me any hassle at all. He said that he’d be there till 5 and wished me luck. To me, that was huge. Zero pressure to keep me there and not go look at other cars. I was shocked. But I really appreciated that. Nobody likes to feel pressured. Really when spending a lot of money. I did look at other cars but loved the mustang. I contacted Cliff the following Monday and we discussed price and what my expectations were. Within 15 minutes he said he could meet my wishes. He quickly sent over the loan application. Within another 5 minutes I was approved. At that point I told him I’d be at the dealer around 7. I got there and he was with another customer. Another sales guy let him know I was there and then sat and just chatted with us until Cliff was able to assist me. Cliff took me back to Jack and 10 minutes later, I owned a car. 100% painless. No trying to sell me 500 warranties or extra stuff. Every thing was exactly as described. I’ve never bought a car this easily. No haggle, no bs. I will highly recommend Cassens to anyone looking to purchase a vehicle. More

Very pleasent visit. Pleasant experience, took a little over 2 hours. Finance guy was great. Salesman was also great. All functions explained and my phone was paired. I wo Pleasant experience, took a little over 2 hours. Finance guy was great. Salesman was also great. All functions explained and my phone was paired. I would go to Cassens again to buy a car. More

Great Shopping Experience Earnie was great to work with throughout the whole process. I was in a bit of a rush and the team was very accommodating of my schedule. I love my new Earnie was great to work with throughout the whole process. I was in a bit of a rush and the team was very accommodating of my schedule. I love my new Jeep and would absolutely recommend Cassen's to anyone in the market. More

Professional, knowledgeable and attentive! Very pleased with our experience at Cassens. Mike was very professional, knowledgeable and attentive. Dustin in finance was great, very thorough and Very pleased with our experience at Cassens. Mike was very professional, knowledgeable and attentive. Dustin in finance was great, very thorough and quick to get us taken care of. Overall a pleasant experience. More

Great experience I really love you guys.... Everyone is extremely nice and welcoming!! I really love Holly! She is awesome! This will be my 2nd purchase from her. She I really love you guys.... Everyone is extremely nice and welcoming!! I really love Holly! She is awesome! This will be my 2nd purchase from her. She welcoming me with open arms and guiding me through and I truly appreciate that. She also do random check ups about the car. I really appreciate that just making sure everything is running smoothly and giving me that comfort in calling if I have any questions about anything!!!! Thanks So Much Cassens... A BIG Shoutout to Holly for great customer service!!!!!!!!!!! More

Very Satisfied Everyone was very nice and very helpful. They was great working with me to get the financing that I was looking for and answered all of my questions. Everyone was very nice and very helpful. They was great working with me to get the financing that I was looking for and answered all of my questions. More

Great experience!! Very easy process. Great customer service. We will definitely look there again for future purchases. We would recommend our friends and family. St Very easy process. Great customer service. We will definitely look there again for future purchases. We would recommend our friends and family. Steve Lane was very upfront and honest. More

Was very satisfied with overall experience I had a great experience with Cassens. Steve was always available with any questions I had. They also worked with me to get financing. I got a great c I had a great experience with Cassens. Steve was always available with any questions I had. They also worked with me to get financing. I got a great car, at a fair price. I'm very happy with the entire experience, and recommend anyone looking for a car to start here. More