Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 900 reviews
Repeat Customer We have purchased six new vehicles from Cassens and have always went pleased with our sales representative, as well as service representatives. Bob w We have purchased six new vehicles from Cassens and have always went pleased with our sales representative, as well as service representatives. Bob was especially helpful in finding all the rebates for which we were eligible, as well as helping us understand all the vehicle’s features. We’ll be back. More
Awesome Experience This is the 5th purchase from Cassens and I'm extremely satisfied with the professional service provide each time. Holly always goes above and beyond This is the 5th purchase from Cassens and I'm extremely satisfied with the professional service provide each time. Holly always goes above and beyond to work with me to make a deal and always follows up once the deal is completed to ensure I don't have any questions with the vehicle. I give her 5 stars alone! More
Pleasant Experience Buying a new car was a pleasant experience. We were made to feel at home and received what I thought was a very fair deal. When picking up the car i Buying a new car was a pleasant experience. We were made to feel at home and received what I thought was a very fair deal. When picking up the car it's new features were demonstrated and explained to us. More
Great dealership! Tony has been my salesman for my 3 last vehicle purchases. He is honest and has patience when making decisions. The body shop, service, and office sta Tony has been my salesman for my 3 last vehicle purchases. He is honest and has patience when making decisions. The body shop, service, and office staff are helpful and all are friendly. I recommend Cassens More
professional, courteous, and comfortable Had some restrictions financially on what I wanted to pay for a car. We are a one car family so dependability was an absolute necessity. Cassens and Had some restrictions financially on what I wanted to pay for a car. We are a one car family so dependability was an absolute necessity. Cassens and Travis came up with the ideal car that had been given a 125 point checkup and in the price range I was looking for. Received a fair price for my trade in (appreciated the compliment that our current car was well taken care of) and after getting the full explanation on financing we were off to the races in our Dealer Certified Chrysler Pacifica. Have dealt with Cassens before and would recommend them with confidence to family or friend. Thanks folks you done good. More
No pressure I have purchased several cars from various dealers over the years. The one thing I hate is the today only concept. You pick out a vehicle that best I have purchased several cars from various dealers over the years. The one thing I hate is the today only concept. You pick out a vehicle that best fits your needs and wants. Then you sit for hours listening to we can only offer this deal today, if you don't take it now it will be no good. I never felt that way at Cassens, Steve, Mary and Dustin all worked to ensure I was being treated well. More
No hassle, easy process, great price. I've been in this rodeo quite a few times in my 50 years. This was the easiest process I've ever been through. No pressure, no games, didn't take fore I've been in this rodeo quite a few times in my 50 years. This was the easiest process I've ever been through. No pressure, no games, didn't take forever. Contacted two dealerships before arriving at Cassens, walked away from both. I don't have the time or patience for the silly games and long periods of ridiculousness from other dealerships. Got a great deal with no hassle and didn't take all day. Steve Lane was a pleasure to work with and a down to earth guy. Jack had the paperwork ready and was very professional. I'll be buying my vehicles from Cassens in the future. More
Great experience The visit was quick and painless. Steve Lane was very helpful and friendly. I was disappointed to have lost a bonus cash incentive that was quoted t The visit was quick and painless. Steve Lane was very helpful and friendly. I was disappointed to have lost a bonus cash incentive that was quoted to me via email but it was an otherwise positive experience. More
Jeep purchase Holly was so easy to work with she’s very knowledgeable great customer service super friendly and really knows her jeeps !!!! Will absolutely tell Holly was so easy to work with she’s very knowledgeable great customer service super friendly and really knows her jeeps !!!! Will absolutely tell all my friends how wonderful the experience was 😄 More
New vehicle purchase Bob Earnhardt was very helpful in ordering our new vehicle ,keeping us informed on the status when it would be in . When it got here it was just what Bob Earnhardt was very helpful in ordering our new vehicle ,keeping us informed on the status when it would be in . When it got here it was just what we wanted. He got the Dodge Journey ready for us and we got it today. Thank you . More








