Castle Chevrolet North

Service excellence After dropping my truck off for a PM service the service writer called about the leaking thermostat and radiator which had a TSB. After some phone cal After dropping my truck off for a PM service the service writer called about the leaking thermostat and radiator which had a TSB. After some phone calls she was able to get the radiator and thermostat covered under the TSB The communication was great from the min I dropped it off to the time I picked up the truck. I would deffinetly recomend the service department and service techs at Castle Chevy North. More

Repeat customer. Very happy with service received. Not happy with all the issues with my 2016 Silverado. Second Silverado, might be my last. If any more problems in th Very happy with service received. Not happy with all the issues with my 2016 Silverado. Second Silverado, might be my last. If any more problems in the next six months, I’ll trade for a Ford. More

Great experience I felt so welcomed, I thank John Lee for making my deal and having patience with me. Very hands on and answered all my questions and still does everyt I felt so welcomed, I thank John Lee for making my deal and having patience with me. Very hands on and answered all my questions and still does everytime I call. Everyone that helped me get my truck was the best thank you!!! Super happy with my vehicle More

Excellent experience It was a pleasure to deal with the staff especially my salesman Mike. The only disappointment was that my Volt was not fully charged even though you k It was a pleasure to deal with the staff especially my salesman Mike. The only disappointment was that my Volt was not fully charged even though you knew in advance I was coming to buy it. More

Great Buying Experience Everyone is friendly and accommodating, but Steve and George make the car buying process painless. I left there with a car that I love and the feeling Everyone is friendly and accommodating, but Steve and George make the car buying process painless. I left there with a car that I love and the feeling that I had been treated very fairly! Great dealership! More

Improvement on inspections. when inspirations are done they need to take more time checking the car. There was a slash on the tire & window chip.. not known about. when inspirations are done they need to take more time checking the car. There was a slash on the tire & window chip.. not known about. More

Dedicated Friendly Quality Service John C always listens, understands and manages expectations expertly and in a friendly manner. Service work performed always meets set expectations. John C always listens, understands and manages expectations expertly and in a friendly manner. Service work performed always meets set expectations. Could it be done cheaper elsewhere - maybe - but Castle stand alone behind their work and there is seldom a post service issue. Highly recommend John and the Castle service team. More

Very friendly I was very impressed in how everyone handled themselves. They all made me feel right at home. I drove 4 hours to buy a car from them and I don't know I was very impressed in how everyone handled themselves. They all made me feel right at home. I drove 4 hours to buy a car from them and I don't know if I've ever felt this comfortable!! I give them an A++++. More

New Car Purchase was an Excellent Customer Experience AA+++ transaction. The time and attention paid to me by the staff was second to none. Any concern or question I had was handled professionally and cou AA+++ transaction. The time and attention paid to me by the staff was second to none. Any concern or question I had was handled professionally and courteous. More

Great experience I Had an excellent experience purchasing a Range Rover. The entire process took less time then expected. John Lee was very helpful and pleasure to wo I Had an excellent experience purchasing a Range Rover. The entire process took less time then expected. John Lee was very helpful and pleasure to work with. I defenetly recommend Castle Chevrolet. More