
Castle Chevrolet North
Elk Grove Village, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Very friendly I was very impressed in how everyone handled themselves. They all made me feel right at home. I drove 4 hours to buy a car from them and I don't know I was very impressed in how everyone handled themselves. They all made me feel right at home. I drove 4 hours to buy a car from them and I don't know if I've ever felt this comfortable!! I give them an A++++. More
New Car Purchase was an Excellent Customer Experience AA+++ transaction. The time and attention paid to me by the staff was second to none. Any concern or question I had was handled professionally and cou AA+++ transaction. The time and attention paid to me by the staff was second to none. Any concern or question I had was handled professionally and courteous. More
Great experience I Had an excellent experience purchasing a Range Rover. The entire process took less time then expected. John Lee was very helpful and pleasure to wo I Had an excellent experience purchasing a Range Rover. The entire process took less time then expected. John Lee was very helpful and pleasure to work with. I defenetly recommend Castle Chevrolet. More
Customer Service I had an issue with a used vehicle I purchased at Castle. Zack the Service Manager went above and beyond to make sure the problem was corrected, made I had an issue with a used vehicle I purchased at Castle. Zack the Service Manager went above and beyond to make sure the problem was corrected, made sure I had a loaner vehicle waiting when I arrived to switch out my daughters car seat from my car to the loaner vehicle and also making sure it was securely installed. He was available at all times to answer any questions I had. I highly recommend The Castle Service Team!! More
New Car Purchase Had an excellent experience purchasing a new car. Steve Hoch was wonderful to work with through the sales process. He was patient and informative. Fin Had an excellent experience purchasing a new car. Steve Hoch was wonderful to work with through the sales process. He was patient and informative. Finance process was efficient and painless! More
Perfect Everything was handled expertly, the car runs like new. Highly recommend castle and adivsor Cullen.Will be bringing other cars in for service and if Everything was handled expertly, the car runs like new. Highly recommend castle and adivsor Cullen.Will be bringing other cars in for service and if we buy another Chevy it will be there. More
Professional and timely ! Your service tech John was very helpful. Quick and timely. I mentioned a speaker issue and he gave me some tips on what to look for in the event i m Your service tech John was very helpful. Quick and timely. I mentioned a speaker issue and he gave me some tips on what to look for in the event i may have to take it back in. More
Disappointed with the Equinox due issues I appreciated the staff and their treatment of me when it became obvious that I had been sold a “lemon”. They replaced immediately. I was disappointed I appreciated the staff and their treatment of me when it became obvious that I had been sold a “lemon”. They replaced immediately. I was disappointed that a small recompense was given for my hardship. I lost time at my work when first issue surfaced. I lost time with friends when my new car had to be towed. I suggest that you offer fair recompense for this kind of disturbance in a customer’s life More
Service Mark Dunlap was very helpful in getting my vehicle the service that was needed, I had an oil change, and windsheild wipers replaced. Thank you Mark Dunlap was very helpful in getting my vehicle the service that was needed, I had an oil change, and windsheild wipers replaced. Thank you More
Oil change Oil change and tire rotation were handled with skill and speed. Also appreciated the car wash. Elissa also gave me some valuable information about fu Oil change and tire rotation were handled with skill and speed. Also appreciated the car wash. Elissa also gave me some valuable information about future service. Thanks. More