Castle Chevrolet North

Best car buying experience I’ve ever had Steve was helpful, polite and forthright. He showed me everything about the vehicle. The entire staff was great. Fastest, easiest buying experience I’ Steve was helpful, polite and forthright. He showed me everything about the vehicle. The entire staff was great. Fastest, easiest buying experience I’ve ever had. For the first time ever, I felt like I got a good deal. Would HIGHLY recommend. More

Such a great experience! Castle made sure I got top dollar for my trade in! They made sure I was satisfied and made my husband and myself feel extremely comfortable when buyin Castle made sure I got top dollar for my trade in! They made sure I was satisfied and made my husband and myself feel extremely comfortable when buying a new vehicle. Could not be happier with our decision! More

Outstanding! Wow! as promised our GMC Terrain was serviced and returned without any hassles. John Cullen was, Friendly, Courteous and even helped us with our Loane Wow! as promised our GMC Terrain was serviced and returned without any hassles. John Cullen was, Friendly, Courteous and even helped us with our Loaner! Rick and Adriana Chicago, ill More

friendly and helpful happy with seervice and with the car ALL WERE HELPFUL AND GOT DONE PRETTY FAST. . ENJOYED THEIR COMPANY I FEEL I GOT A GOOD DEAL; I WOULD TELL PEOPLE TO GO THERE FOR A CAR ALL WERE HELPFUL AND GOT DONE PRETTY FAST. . ENJOYED THEIR COMPANY I FEEL I GOT A GOOD DEAL; I WOULD TELL PEOPLE TO GO THERE FOR A CAR More

2018 Equinox Mike P and Fabian made our day with their knowledge and advice when purchasing our new car. We had specific needs and concerns and their response was Mike P and Fabian made our day with their knowledge and advice when purchasing our new car. We had specific needs and concerns and their response was respectful and kind. From previous experience, we know that the service department is accommodating and service is performed quickly and responsibility. What more can you ask for, nice folks, good service and the deal we made for the car was most fair. One month down, many years to go. We love our car. More

Hassle Free and Freindly Service We came in on one of the hottest days of the year, Monday the 18th of June, 2018 after spending time at a nearby dealership. We were frustrated and di We came in on one of the hottest days of the year, Monday the 18th of June, 2018 after spending time at a nearby dealership. We were frustrated and disappointed, and Hot! When we entered Castle Chevrolet of Elk-grove, we were greeted with a friendly smile and a Hello by Pat O'Brien. He quickly showed us a few vehicles on the lot and there after let us test drive them. When we returned we sat down and talked about our options, at no time did my wife and I feel pressured or hassled into purchasing a vehicle. The Sales Manager was awesome and friendly, and was kind enough to accommodate our budget. After deciding on a GMC Terrain. The Financing Department was informative and professional and in no time we were in and out. Our entire experience was, Friendly, Informative, and very Professional. Pat O'Brien was wonderful and helped us feel welcome and He was very respectable. We will definitely recommend Castle Chevrolet and Pat O'Brien to all our friends and Family who are in the Market for a New Car. Thank You Castle Chevrolet of Elk Grove Village and Thank You Pat for making us feel welcomed and honored to have picked you for our New Car! Respectfully Enrique and Adriana More

Great Experience Mike Pirozzoli was wonderful to work with as my sales consultant. Also Tyler who answered my email kept me informed before the process with texts and Mike Pirozzoli was wonderful to work with as my sales consultant. Also Tyler who answered my email kept me informed before the process with texts and phone calls. A very warm environment. I am not leaving with buyers remorse at all. Excellent service!!! More

AMAZING & FAST Mike was quick to help, not pushy and talked me through the entire process. He is knowledgeable and met all my needs for my purchase. Mike was quick to help, not pushy and talked me through the entire process. He is knowledgeable and met all my needs for my purchase. More

Overall experience was good It got really hectic as it is hard when multiple cars are being sold and have to wait for the finance people, so can make for a longer than anticipate It got really hectic as it is hard when multiple cars are being sold and have to wait for the finance people, so can make for a longer than anticipated wait. The insurance person was nice enough to provide some water/small sandwiches as we were unable to get some food, this was extremely nice of her even though we weren't reviewing her quote at that time and asked for it to be emailed. The salesperson Andrew did his best to help expedite everything and knew what we wanted and what deal was going to work for us and got that to happen with his floor manager as well. Was a good experience and would highly recommend this team again. More

Returning customer Great customer service from the time we walked in to the time we left. Steve hoch provided great service and even went as far as setting up my spouses Great customer service from the time we walked in to the time we left. Steve hoch provided great service and even went as far as setting up my spouses phone on the vehicle. Thank you Castle Chevrolet North More