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Castle Chevrolet North

Elk Grove Village, IL

4.8
699 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 699 reviews

May 18, 2018

Great Experience Friendly greeting, knowledgeable sales people, fair trade-in, thorough and complete financial process and out the door with my new car. Helped me fin More

by Steve
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
May 22, 2018 -

Castle Chevrolet North responded

Thank you for taking the time to share your feedback on working with our team and buying a new car here at Castle Chevrolet North! Please let us know of any future needs you may have.

May 09, 2018

Excellent experience. No pressure. Due to unforeseen circumstances, we had to purchase two cars within a month of each other. Castle was absolutely great. They did everything they could More

by jjbatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Castle Chevrolet North responded

We're glad to have been able to assist as best we could with your purchases and we appreciate the chance to do so! We hope you are enjoying them and we look forward to working with you again next time.

May 07, 2018

My rating I went in knowing what I wanted and they were able to accommodate my needs. They were the only dealership that told me how many cars they had in stock More

by Agrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Castle Chevrolet North responded

We're pleased to hear that our team was open and honest with you to make sure your needs were met. Thank you for your business!

May 06, 2018

Professional and helpful Salesperson was very professional, helpful and friendly. Went above and beyond to make sure we were completely satisfied before leaving the lot. Made More

by Rocktraverse2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Montoya
May 07, 2018 -

Castle Chevrolet North responded

We're proud to hear that our team was professional and helpful during your purchasing experience and that they made it an easy and pleasant process. Thank you for your feedback and for your business and we hope you enjoy your new car!

May 01, 2018

Professional Thanks to Erick S. And Norma I was able to walk out with a great car, less then 1hr 30min time the car was ready for me to test drive when I walked in More

by HAWK19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Schneuker, Norma Vargas
May 01, 2018 -

Castle Chevrolet North responded

We're glad our team provided you with great information and made your buying process and quick and easy one! Thank you for coming to Castle for your purchase and we hope you enjoy your new car!

April 25, 2018

Great buying experience Steve and George gave exceptional service in a friendly and timely matter and both were very patient and knowledgeable with any questions and concerns More

by Eb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hoch
Apr 25, 2018 -

Castle Chevrolet North responded

We're glad to hear that Steve and George provided exceptional service and made sure all of your questions were answered! Thank you for sharing this review and for coming to Castle for your needs. See you next time!

April 25, 2018

Best Auto buying experience!! We have purchased a lot of vehicles over the years and this ,by far, was the best experience ever. Norma was a great help. We compared used and new tr More

by happy new truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lasher, Norma Vargas
Apr 27, 2018 -

Castle Chevrolet North responded

We're so pleased to hear about all of the effort put in by our team to make sure you got the right vehicle for your needs! Thank you for sharing your experience and for deciding to do business here. We appreciate your recommendation and look forward to the next time we get to serve you!

April 23, 2018

Best car experience The staff at Castle Chevrolet North gave me the best car experience yet! They are courteous and knowledgeable, with a smile. I won’t go anywhere els More

by Pinkpanther09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Castle Chevrolet North responded

We're pleased to hear it! Thank you for your kind words and we look forward to having you back for your future needs!

April 20, 2018

And you wonder why Car dealerships have horrible reputations If you wonder why car dealerships have such bad reputations, Castle Chevy is a prime example of the worst. From the salesperson, to the sales manager More

by Caveat Emptor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman, Salesmanager, GM
April 18, 2018

Excellent help, and friendly service. We loved what we saw. Excellent, and friendly service. Norma,was helpful, listened to what we wanted and showed us some beautiful cars. We are deciding now,which one we wan More

by Happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Vargas
Apr 23, 2018 -

Castle Chevrolet North responded

We appreciate your kind feedback and compliments on your experience with Norma! Thank you for coming to Castle and we look forward to working with you more.

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