Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,174 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
I drove in with a nail in my left rear tire, no lug nut key (I got my car from this dealership) and there was air slowly leaking from the tire. This was of course an unexpected expense that I wasn’t ready key (I got my car from this dealership) and there was air slowly leaking from the tire. This was of course an unexpected expense that I wasn’t ready for so I was already concerned and nervous. Eli acknowledged my concerns and made it an easy and comfortable process! I’m so relieved and plan to return to eventually change the remaining 3 tires. More
I went in for an oil change. The dealer insisted we do an alignment that in my opinion was not needed. My vehicle was returned with damaged wheel and tire and big scratch on the The dealer insisted we do an alignment that in my opinion was not needed. My vehicle was returned with damaged wheel and tire and big scratch on the side and the alignment was off, pulling to the side and steering wheel not centered. I had to go back 4 times in the next 3 weeks to get everything corrected. At the end they gave me a credit for the damaged tire and repair the wheel and the scratch. But the frustration and the wasted time was not reimbursed. The service rep. was helpful and polite, just pushy at the beginning with the unnecessary alignment, which lead to all the troubles. More
Shawn Mock is the best service advisor. He was very knowledgeable and helpful. The best! He was very knowledgeable and helpful. The best! More
Everyone at the dealership was very welcoming and helpful. When working with Bob he was very informative and helpful. He explained everything to make sure I knew exactly what was going on. helpful. When working with Bob he was very informative and helpful. He explained everything to make sure I knew exactly what was going on. More
Amazing customer service. Friendly staff and very good work being done on the vehicles. Highly recommend Friendly staff and very good work being done on the vehicles. Highly recommend More
Marcous is always great to work with every time I go in and has great communication. and has great communication. More