Central Florida Chrysler Jeep Dodge Ram - Service Center

Service is performed well most of the time but takes far too long for even routine maintenance like oil changes, etc… Communication during service can be hit or miss. Pricing is about what you would expect too long for even routine maintenance like oil changes, etc… Communication during service can be hit or miss. Pricing is about what you would expect from a dealership. More

Very poor almost non existent communication. You kept my jeep for 7 days and only completed an oil changed. Sent the GM an email with no response to that either. Finally drove back after 5 days You kept my jeep for 7 days and only completed an oil changed. Sent the GM an email with no response to that either. Finally drove back after 5 days to get someone to speak to me. More

From management on down, no communication, no call back when message left. Messages sent particularly to Mr. Whitehead and Paul. Worst service I ever experienced. I made a personal visit to the dealers when message left. Messages sent particularly to Mr. Whitehead and Paul. Worst service I ever experienced. I made a personal visit to the dealership to gain information from Paul, one of the guys texted Paul and I waited in front of his office for 15 minutes and decided that he was not coming. More

Customer service is fantastic. Keeping their word on the time frame of service . Friendly all around Keeping their word on the time frame of service . Friendly all around More

I bought my car 3m ago from this dealer ship after my free oil change under panel was dragging on the floor and Was split in half it wasn’t like that before my oil change free oil change under panel was dragging on the floor and Was split in half it wasn’t like that before my oil change More

Excellent service, my only comment is that the wait for the oil change could have been shorter the oil change could have been shorter More

Jacob was great, Solved my hard situation and resolved it quick, got me in and out on time l. quick, got me in and out on time l. More

Fernando was great to work with. He was very attentive to my concerns. Everyone I have encounter was great. Very professional and polite! He was very attentive to my concerns. Everyone I have encounter was great. Very professional and polite! More

Customer service was fine but the 21/2hr wait for a scheduled appt was too long. scheduled appt was too long. More

Good guys on customer service. Keith do a good job today. Gio are always an excellent employee and explain all the services that my car needs to keep my car in Optimus condition. Keith do a good job today. Gio are always an excellent employee and explain all the services that my car needs to keep my car in Optimus condition. More