Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,117 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
My initial service advisor was not responsive. Genie did not return calls. My vehicle was not looked at for the first 3 days left at the dealership. After complaining, I was referred to Gregory, Genie did not return calls. My vehicle was not looked at for the first 3 days left at the dealership. After complaining, I was referred to Gregory, the service manager. From then on, the service and communication was excellent. More
Marcous gave me an amazing service and care. He made sure I felt heard, welcome, and appreciated. He is the best. He made sure I felt heard, welcome, and appreciated. He is the best. More
It was great experience and would be back for more things for my car thanks for my car thanks More
My service rep (Andy) was great. Very knowledgeable and professional. Everything was done in a timely manner and to my satisfaction. Overall a great experience. Very knowledgeable and professional. Everything was done in a timely manner and to my satisfaction. Overall a great experience. More
The after-hours dropoff was super easy. The service consultant contacted me early the next morning with an update. The service was completed promptly and my Jeep was ready for pick up as The service consultant contacted me early the next morning with an update. The service was completed promptly and my Jeep was ready for pick up as planned. Picking up my Jeep was also super easy. There was really no room for improvement ... it couldn't have been better! Richard Rampi (Orlando) More
Mechanical work was acceptable but communication from my advisor was lacking. I called multiple times over several days, left voice mails and messages, and even talked to other team members. Finally reach advisor was lacking. I called multiple times over several days, left voice mails and messages, and even talked to other team members. Finally reached Eric after two days but he never returned any of my calls or messages and wasn't there when I finally picked up my vehicle. More