Certified Benz & Beemer

New purchase Micheal Miller was awesome! This is our second purchase and I won't buy anywhere else but here. Michael always helps us and I always feel he had our b Micheal Miller was awesome! This is our second purchase and I won't buy anywhere else but here. Michael always helps us and I always feel he had our best interest in mind More

Horrible - Stay Away!!! Long story short, I will never do business with Certified Benz & Beemer again. I certainly will not recommend this place to any of my friends or famil Long story short, I will never do business with Certified Benz & Beemer again. I certainly will not recommend this place to any of my friends or family. Below is the entire experience we had with CBB - The shopping experience was quite easy and simple. I found the car I liked online and I sent an inquiry. Chris Nall texted/emailed me back and invited me to the dealer. We went to the dealer knowing the make and model of the car we were interested. Since Chris, the person who initially reached out to us was busy, a sales person named Andy helped us. At that time, we were informed that the car I was interested at was just sold. So Andy showed us another one. Due to the requirements we had, we did not waste much of time to make a decision. We test drove one car and decided to purchase it. Then we were instructed to the finance department. We waited for an hour or so to get our turn to go through the finance even though we indicated to bring in our own credit union. That was not the best experience we had with dealer finance but it was acceptable as they need to make money… The fun part started right after we drove the car off the lot. On our way home, the engine check light was on. We called Andy back and he could not explain anything or offer any help but to refer us to the Mercedes-Benz dealer in town. No a big deal since the car was still under manufacturing warranty. I made the appointment the next day and got my car checked and replaced the air pressure sensor in right front tire since that was missing. 2 weeks later, the engine light was on again, I brought it to the Mercedes-Benz dealer and had to replace turbo in the car. Thank god the car is still under manufacturing warranty! Over one month after we purchased the car, 39 days to be exact, I was contacted by the dealer as they miscalculated my title and registration fees. So I had to pay for additional $151.59… It has been 7 days since I paid for the differences. I am now still waiting for my registration although I clearly asked them to mail it to me ASAP. I did bring this up and question the dealer in regards to whether or not they actually inspect their cars before they sell them? The answer I got from the General Manager, Lee, was of course “Yes all cars are inspected and all services are brought up to date.” Well, how come you did not even notice the missing air pressure sensor? But what else should I expect him to say?! In addition, the car could use some paint to touch it up. Although Certified Benz & Beemer offer such services, the scheduling is pain in the butt. After three failed attempts and all these unacceptable customer services, we decided not to bother it. More

Love my Car Dealership didn't waste my time, came through for me, and was transparent throughout our dealings. Love my car and it feels like brand new. Got the M2 Dealership didn't waste my time, came through for me, and was transparent throughout our dealings. Love my car and it feels like brand new. Got the M235i I wanted thanks to CBB. Most importantly, Robbie Vega was a great salesman who helped me along the process, if you stop by CBB ask for Robbie! More

Great Sale and Experience Had a great experience with Danny and everyone I spoke with at CBB. I came in a week ago and before I knew it, I was driving my dream car. I highly re Had a great experience with Danny and everyone I spoke with at CBB. I came in a week ago and before I knew it, I was driving my dream car. I highly recommend speaking with Danny first, he’s easy to work with and a fun person to talk to. More

Excellent Service I love working with Michael Miller. He's always very professional and has excellent communication skills. He realizes that my time is very valuable an I love working with Michael Miller. He's always very professional and has excellent communication skills. He realizes that my time is very valuable and gets my issue resolved quickly. More

Friendly, professional, no pressure to buy. I purchased a vehicle online all my question were answered quickly. They made buying a vehicle an enjoyable experience. The team even delivered the ve I purchased a vehicle online all my question were answered quickly. They made buying a vehicle an enjoyable experience. The team even delivered the vehicle to my front door! I had a great experience. Arturo was a pleasure to work with. Dustin in finance was also great. Thank you CBB! More

Friendly, Helpful, Quick and Simple I was searching the internet for a 2014 SLK 350 on the CBB website and came across another vehicle that I was interested in also. A 2016 Mazda MX-5 Cl I was searching the internet for a 2014 SLK 350 on the CBB website and came across another vehicle that I was interested in also. A 2016 Mazda MX-5 Club edition with Billsteins, BBS, and Brembo the price was right, so I sent an "I'm interested" email and heard back from Floyd pretty quick. I happen to be in the neighborhood the next day and stopped by and spoke with Andy, Floyd was out. We took it for a quick no pressure test drive. I was hooked and the car was the exact model I was looking for. I contacted Andy after the weekend was over to see if the car was still available. The rest is history. I bought it and was out the door pretty quickly. Floyd even gave me a ride back to the dealership the next morning to pick up the car. (much appreciated) I highly recommend the Certified Benz and Beemer dealership for a no hassle top notch experience. They back their products and seem to possess the integrity one should desire in a luxury dealership. Thanks guys, Tom from Gilbert More

Great Experience Jeff was great! Very good communication, easy to deal with, described the car correctly, and it was shipped quickly and for less than I expected. I wo Jeff was great! Very good communication, easy to deal with, described the car correctly, and it was shipped quickly and for less than I expected. I would not hesitate buying a car from these guys! More

Excellent Experience I know car salesmen typically get a bad rep. But, my experience with Danny at CBB was completely enjoyable and professional. Danny showed me a couple I know car salesmen typically get a bad rep. But, my experience with Danny at CBB was completely enjoyable and professional. Danny showed me a couple cars and knew everything I wanted to know about them. Thanks to Danny and CBB for making it happen! More

Polite and professional After a long talk on the phone I was finally able to come out and see one of the vehicles i've been eyeballing for awhile. Danny, one of their salesme After a long talk on the phone I was finally able to come out and see one of the vehicles i've been eyeballing for awhile. Danny, one of their salesmen, made the whole buying process fast and easy, without any hassle. Before I knew it, I had one of my dreams cars! More