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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,072 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,072 reviews

April 27, 2017

Exceptional Dealership After a very good buying experience, I bought a Porsche Convertible for a good price from Certified Benz & Beemer ("CBB"). A while after I had picked More

by PL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
Apr 27, 2017 -

Certified Benz & Beemer responded

PL: Thanks for taking the time to share with our customers about your recent experience purchasing a Porsche Convertible from Certified Benz & Beemer. We greatly appreciate you calling CBB an "exceptional dealership" and recognizing that CBB took care of the unforeseen repairs. CBB will gladly take you up on your offer to come back to CBB for your next vehicle.

April 27, 2017

Excellent It was Very transparent, and easy to deal with. Very friendly and customer service orientated. Great selection of vehicles. I highly recommend this de More

by S&T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Johnson
Apr 28, 2017 -

Certified Benz & Beemer responded

Dear S&T: We are so glad that you appreciated our extensive selection of vehicles as well as our friendly customer service. Thanks for the high recommendations and we look forward to helping your friends and family, as well as you again, in the future.

April 26, 2017

recieved immediate response Jeff was all over this sale from the time I clicked on the on line posting of the car on Auto Trade until it was delivered to my home across the count More

by paul0619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck
Apr 27, 2017 -

Certified Benz & Beemer responded

Dear Paul: Thanks for the great FIVE STAR Review and for mentioning just how delightful and easy it was to work with Jeff and have your car delivered to your home across the country. We really appreciate your business and your feedback. Please let us know when CBB can be of assistance to you again.

April 26, 2017

My expierience at certified benz&beemer I had a great experience at the benz &beemer service department ,i was happy with service they provide for me. Mike always make sure that you happy wi More

by mavinino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 26, 2017 -

Certified Benz & Beemer responded

Dear mavinino: Thanks so much for the FIVE STAR review for the Service Department at CBB! We are glad to hear that you were very happy with the service provided by Mike. Please let us know when CBB can assist you again in the future.

April 26, 2017

BMW 528 Excellent Experience Jeff Hallenbeck was knowledgeable, friendly, helpful, and never pressured us. He showed us the inventory, answered our questions, and went out of his More

by Phil Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck, Dustin Johnson
Apr 27, 2017 -

Certified Benz & Beemer responded

Dear Phil: Thanks so much for your business! We love to hear from our customers who share with us that their purchase from CBB was the best experience that they ever had at a car dealership! We appreciared that you also took the time to share with our customers about the friendly and helpful service that Jeff provided for you without any pressure. CBB looks forward to helping you again in the future.

April 25, 2017

Car detailed Bryan was super. I had my car detailed. He paid close attention to detail. Said it would take 4 hours. It was exactly 4 hours. He gave us a loane More

by Nancy
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Apr 26, 2017 -

Certified Benz & Beemer responded

Dear Nancy: We appreciate your feedback that Bryan was so helpful and provided great customer service on your recent visit to the CBB Service Department. Please let us know when we can assist you again in the future, whether with maintenance again or when you are back in the market for your next vehicle.

April 25, 2017

BMW M3 The experience I had 700 miles away was easier than buying local. They were honest, great customer service that allowed me to feel comfortable buying More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2017 -

Certified Benz & Beemer responded

Dear Jeff: It makes us so happy that you have shared with other customers who you felt better buying your new BMW M3 from CBB, although 700 miles away, then from a different local dealer! We really appreciate that you felt so comfortable at CBB and found everyone to be honest and so customer friendly. Thanks for your business and we look forward to helping you again.

April 25, 2017

Kelley Blue Book Cash Offer I was contacted by an Internet Sales manager, not a Kelley Blue Book representative/buyer and never got a call back on an offer that was supposed to b More

by RC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Nall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Certified Benz & Beemer responded

As a policy, Certified Benz & Beemer provides trade-value estimates over the telephone. In this particular transaction, CBB did provide a trade-value estimate over the telephone based upon the year and projected condition of the vehicle. This customer was informed that CBB would have to inspect the condition of the vehicle before it could match the Kelley Blue Book offer which would require the customer to bring the vehicle to CBB. Unfortunately, this customer refused to bring the vehicle to CBB to be inspected. CBB continues to work on processes in an effort to avoid misunderstandings with its customers.

April 24, 2017

Bought a Mercedes-Benz On Sunday, we decided to buy a used Mercedes, and Mike Reynolds answered the telephone when we called the dealership to ask some questions. He invite More

by Don and Judy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reynolds, Chris Fredlake
Apr 24, 2017 -

Certified Benz & Beemer responded

Don and Judy: Nothing makes us happier than knowing that we've helped our customers get into the perfect car while providing them with excellent customer service so it's great to hear that Mike was able to show you that type of quality service, without any pressure, during your recent Mercedes purchase. We are thrilled that you couldn't be happier and look forward to working with you again in the future!

April 24, 2017

Jeff & Travis. Professional, courteous, friendly, up-front service! Jeff Hallenbeck (Sales) and Travis Waters (Finance) make a great team. Their efforts were sincer More

by Ronald Spillers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck, Travis Walters
Apr 26, 2017 -

Certified Benz & Beemer responded

Dear Ronald: It's great to hear that both Jeff and Travis provided you with professional, friendly and helpful customer service diring your recent purchase from CBB! We appreciate your feedback and look forward to the opportunity to provide you with the same level of customer service in the future.

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