Certified Benz & Beemer

Unscrupulous Fake Repairs & Carfax Report Unreported Damage In March 2016, I purchased a 2010 Mercedes S550 from Certified Benz & Beemer. Immediately after I purchased the car, the brakes started sqeaking. Took In March 2016, I purchased a 2010 Mercedes S550 from Certified Benz & Beemer. Immediately after I purchased the car, the brakes started sqeaking. Took the car in the first week and the brakes had to be replaced. CBB covered the brakes but only after four days, several emails, and over 25 phones calls to their dealership. There was also a leak from the DSP pump and Bluetooth error discovered-both the Owner, Jack Scneider refused to pay. Please note this was during the first 15 days of purchase. The estimated costs to repair the DSP pump is $811.00 Then in May, I had to get the oil & filters changed. Normally this wouldn’t be an issue, but Certified Benz & Beemer reported on the Carfax Report that this work had been done prior to sale. That costs was $172.00. In July, I experienced another major issue, the car wouldn’t start. My initial thought was the battery but that wasn’t the issue. It’s also worth noting, that when we attempted to jump the car, the battery was old. It hadn’t been changed as reported by Certified Benz & Beemer. Forced to get the car towed back to the repair shop, the starter needed to be replaced. I contacted Certified Benz & Beemer, spoke with Jack and he was no help. The costs to repair starter was $800. This month in August, while I was driving the car, the Airmatic sign came up and the car shifted. To make matters worse, It became clear the car had been in a major accident. After getting the car towed and then detailed the shoddy body work became clear. Front end & quarter panel damage is probaly the catalyst of the excessive repairs. This is not my first S550 and the car only has a little over 60K miles, so I'm quite famaliar with the repair timeframes. The costs to repair Airmatic strut was $1700.00 Immediately, I called the Certified Benz & Beemer again, I couldn’t believe the amount repairs required to the vehicle. I spoke with the Owner, Jack Schneider, and informed him of the costly repairs along with the fact I now knew of the damages to the car. He “assured” me that his team had done excessive work prior to the sell however their recommended repair service location that I'm now a regualar at disputed that. Certified Benz & Beemer falsified their repair reports and falsely reported repair services to Carfax. At the beginning of our conversation, Jack was adamant that the car hadn’t been in an accident. By the conversation end he offered to send me a copy of the body work (which I never received). The car has had major bodywork done and its clear that he was aware though he failed to disclosed. To date, there is still over $2,000 in repairs to be bring the car up to standard and now the rear brakes need repair. If you’re thinking of purchasing a car from Certified Benz & Beemer (CBB) run…If you read similar reviews you find that the complaints are essentially the same, the car is a lemon and they CBB refuses to acknowledge and pay for it. If you must by, request a detailed repair report and take it to a third party or you will be sorry! More

Quick and fair I had a very good idea of the market value of my trade and my purchase. The dealership gave me top trade value and a very good deal on my purchase t I had a very good idea of the market value of my trade and my purchase. The dealership gave me top trade value and a very good deal on my purchase too. I expected one or the other. Not both. They got me in and out very quickly and drove away in my new car in 90 minutes. Start to finish. Recommend Andy or Dustin. Hope this helps in your car buying decision. Will buy again here. More

Great Experience Ty was very helpful and informative. I'm more than satisfied with my overall experience. I will be sure to recommend CBB to family or friends looking Ty was very helpful and informative. I'm more than satisfied with my overall experience. I will be sure to recommend CBB to family or friends looking to purchase a Quality CPO. Thanks Ty Crews More

Amazing Service Right away Sam was very professional and open. He did not pressure my mom with a high end car. He wanted to have her pick what she wanted and go from Right away Sam was very professional and open. He did not pressure my mom with a high end car. He wanted to have her pick what she wanted and go from there. The whole process was very very quick. I would recommend this dealership for anyone wanting a certified car. This was a great experience. More

Perfect, low stress great service Samuel was wonderful. Got me the exact car I wanted in my exact price range. Very quick deal. I'm thrilled. I now am the happy owner of a beautiful Me Samuel was wonderful. Got me the exact car I wanted in my exact price range. Very quick deal. I'm thrilled. I now am the happy owner of a beautiful Mercedes. My son is now buying a car from Samuel too More

Great out of state experience Im from Colorado & we did 100% of the car deal over the phone, Chris & Danny were terrific to work with!!! Everything the told me was taken care of fr Im from Colorado & we did 100% of the car deal over the phone, Chris & Danny were terrific to work with!!! Everything the told me was taken care of from the 3 minor we owe items to overnighting the paperwork to them saving me air fare & hotel fees by delivering the car to my front door. If I had it to do again I'd definetelly go back to Benz & Beemer & request Danny & Chris to work through the details with. THANK YOU CHRIS & DANNY, great job!!!! More

A look at the current inventory of BMW's. I met with Sam and he showed me around the entire inventory of BMW's and I was very impressed with not only his knowledge of each vehicle but also the I met with Sam and he showed me around the entire inventory of BMW's and I was very impressed with not only his knowledge of each vehicle but also the super professionalism that he exhibited. I will definitely purchase my next vehicle from Sam. I was already familiar with Certified Benz and Beemer through some friends that were very happy with their purchases at the dealership. Thank you! More

Would definitely make my next purchase here Fast and Easy .... I walked in and was instantly met by Ty Crews. He was helpful from the beginning and did all of the small things right. I knew the Fast and Easy .... I walked in and was instantly met by Ty Crews. He was helpful from the beginning and did all of the small things right. I knew the vehicle I was looking for and we stayed on track with simply purchasing that vehicle. Thanks Ty.. I'm very happy with my purchase. On a side note... I did get the feeling on my return trip that getting assistance from others is a task... As I walked around the showroom and checked for the location of TY the 5 or 6 employees who walked by me simply ignored me without even saying hello... More