Certified Benz & Beemer

Great experience as a buyer ! After leaving a different dealer out of frustration from the typical - I discovered Cert Benz and Beemer. I met with Jim Beyer and found him to be cur After leaving a different dealer out of frustration from the typical - I discovered Cert Benz and Beemer. I met with Jim Beyer and found him to be curious and treated me with respect and professionalism. As a buyer, nobody like to feel like their being "sold" and Jim never pushed. He was happy to show me cars that I was interested in, and offered suggestions. I will continue to Jim Beyer in any future purchase and highly recommend his expertise. More

Jim Beyer We went to Benz & Beemer to look for a conv. BMW. We had the pleasure of working with Jim Beyer. He is fantastic... Very friendly, knowledgable & eas We went to Benz & Beemer to look for a conv. BMW. We had the pleasure of working with Jim Beyer. He is fantastic... Very friendly, knowledgable & easy going... No high pressure salesmanship ... Which makes shopping for a car so much more enjoyable. After finding a beautiful car we met with Tracey Weaver.. The finance director..she is great... So personably and so fast.. We were impressed. I would definitely recommend B&B ... Ask for Jim & Tracey! More

Efficient! If you like to purchase used cars rather than new ones I would HIGHLY recommend Certified. They have tremendous inventory of newer used cars, price t If you like to purchase used cars rather than new ones I would HIGHLY recommend Certified. They have tremendous inventory of newer used cars, price them well with no wasting time negotiating, and I was in and out of the dealership in about 90 minutes! I will definitely be back! More

Fast, easy, friendly! The most painless car buying experience ever! Started my search online, came in for a test drive, and seriously had the most transparent and stress f The most painless car buying experience ever! Started my search online, came in for a test drive, and seriously had the most transparent and stress free experience. Andy and Trevor were great-- I would recommend this dealership and their staff to everyone. They set the bar for customer service! More

Quick and fair I had a very good idea of the market value of my trade and my purchase. The dealership gave me top trade value and a very good deal on my purchase t I had a very good idea of the market value of my trade and my purchase. The dealership gave me top trade value and a very good deal on my purchase too. I expected one or the other. Not both. They got me in and out very quickly and drove away in my new car in 90 minutes. Start to finish. Recommend Andy or Dustin. Hope this helps in your car buying decision. Will buy again here. More

Fantastic Customer Service I had just been in a car accident and was starting to look for cars. I was interested in tough to find models but CBB often has a good mix of everythi I had just been in a car accident and was starting to look for cars. I was interested in tough to find models but CBB often has a good mix of everything from what I had heard from others who had shopped/purchased vehicles there. We walked up and the first person to greet us was Christopher Beaman. Friendly, helpful, made us feel right at home and was going to do whatever he could to help me find what I was looking for. Shopping for a car because you have to versus want to is stressful and he made the process easy... I was in and out so quickly. He made the process a breeze, the paperwork was quick and easy, there was no pressure or stress at any point. Fantastic experience. I would recommend Christopher and CBB to anyone. More

Unscrupulous Fake Repairs & Carfax Report Unreported Damage In March 2016, I purchased a 2010 Mercedes S550 from Certified Benz & Beemer. Immediately after I purchased the car, the brakes started sqeaking. Took In March 2016, I purchased a 2010 Mercedes S550 from Certified Benz & Beemer. Immediately after I purchased the car, the brakes started sqeaking. Took the car in the first week and the brakes had to be replaced. CBB covered the brakes but only after four days, several emails, and over 25 phones calls to their dealership. There was also a leak from the DSP pump and Bluetooth error discovered-both the Owner, Jack Scneider refused to pay. Please note this was during the first 15 days of purchase. The estimated costs to repair the DSP pump is $811.00 Then in May, I had to get the oil & filters changed. Normally this wouldn’t be an issue, but Certified Benz & Beemer reported on the Carfax Report that this work had been done prior to sale. That costs was $172.00. In July, I experienced another major issue, the car wouldn’t start. My initial thought was the battery but that wasn’t the issue. It’s also worth noting, that when we attempted to jump the car, the battery was old. It hadn’t been changed as reported by Certified Benz & Beemer. Forced to get the car towed back to the repair shop, the starter needed to be replaced. I contacted Certified Benz & Beemer, spoke with Jack and he was no help. The costs to repair starter was $800. This month in August, while I was driving the car, the Airmatic sign came up and the car shifted. To make matters worse, It became clear the car had been in a major accident. After getting the car towed and then detailed the shoddy body work became clear. Front end & quarter panel damage is probaly the catalyst of the excessive repairs. This is not my first S550 and the car only has a little over 60K miles, so I'm quite famaliar with the repair timeframes. The costs to repair Airmatic strut was $1700.00 Immediately, I called the Certified Benz & Beemer again, I couldn’t believe the amount repairs required to the vehicle. I spoke with the Owner, Jack Schneider, and informed him of the costly repairs along with the fact I now knew of the damages to the car. He “assured” me that his team had done excessive work prior to the sell however their recommended repair service location that I'm now a regualar at disputed that. Certified Benz & Beemer falsified their repair reports and falsely reported repair services to Carfax. At the beginning of our conversation, Jack was adamant that the car hadn’t been in an accident. By the conversation end he offered to send me a copy of the body work (which I never received). The car has had major bodywork done and its clear that he was aware though he failed to disclosed. To date, there is still over $2,000 in repairs to be bring the car up to standard and now the rear brakes need repair. If you’re thinking of purchasing a car from Certified Benz & Beemer (CBB) run…If you read similar reviews you find that the complaints are essentially the same, the car is a lemon and they CBB refuses to acknowledge and pay for it. If you must by, request a detailed repair report and take it to a third party or you will be sorry! More

Amazing Service Right away Sam was very professional and open. He did not pressure my mom with a high end car. He wanted to have her pick what she wanted and go from Right away Sam was very professional and open. He did not pressure my mom with a high end car. He wanted to have her pick what she wanted and go from there. The whole process was very very quick. I would recommend this dealership for anyone wanting a certified car. This was a great experience. More

Perfect, low stress great service Samuel was wonderful. Got me the exact car I wanted in my exact price range. Very quick deal. I'm thrilled. I now am the happy owner of a beautiful Me Samuel was wonderful. Got me the exact car I wanted in my exact price range. Very quick deal. I'm thrilled. I now am the happy owner of a beautiful Mercedes. My son is now buying a car from Samuel too More

Great Experience Ty was very helpful and informative. I'm more than satisfied with my overall experience. I will be sure to recommend CBB to family or friends looking Ty was very helpful and informative. I'm more than satisfied with my overall experience. I will be sure to recommend CBB to family or friends looking to purchase a Quality CPO. Thanks Ty Crews More