Certified Benz & Beemer

easy to work with, friendly experience! Jeff Hallenbeck and Mo were fantastic, vehicle was as described, wouldn't hesitate to recommend to family and friends. I drove down from Show Low, t Jeff Hallenbeck and Mo were fantastic, vehicle was as described, wouldn't hesitate to recommend to family and friends. I drove down from Show Low, they had everything Done prior to my arrival, I was in and out in less than an hour More

Well Deserving 5+ Star Dealership! Our Family has bought 5 cars in the last year alone, so I think it's safe to say this review comes from experienced car buyers. We have experienced ni Our Family has bought 5 cars in the last year alone, so I think it's safe to say this review comes from experienced car buyers. We have experienced nightmare dealerships and mediocre dealerships. The last was a nightmare and we left there so worn out and miserable and beating ourselves up for not listening to the reviews that were horrible. We were skeptical on visiting the B & B because we had read some reviews that weren't in their favor. I convinced my fiancé to give them a shot and we could always walk out. When we walked into the showroom we were so pleasantly greeted by Jeff Hallenbeck with a genuinely warm friendly personality. He shook all of hands, asked our names and determined our interest. He quickly got our family in the car of our interest for a test drive. We came back, told him we were ready to buy, and he explained warranty and service options available to us IF we were interested. No pushy sales stuff with Jeff. He focused on making this purchase pleasant and personal for his customers which he did better than any dealership employee we have encountered. We were so impressed with Jeff that we were sure when we got into the finance office, our impression of the dealership would be shattered. To our surprise Tracey Weaver was equally as pleasant to work with. We have been so pressed in finance offices and made to feel "stupid" if we declined certain offers. We experienced the smoothest fiancé office process we ever had. We are so burnt out buying cars for our teenagers that we were so dreading last Saturday having to do it again but you two made it so simple, quick and stress free. We are truely grateful for that. I also have to add that a friend of mine who owns a body shop asked me today where I ended up buying my daughters car. When I told him he said he had a friend who purchased a car there and had a bad experience. I found myself defending B & B and telling him "Then there's something wrong with your friend. This place was AMAZING!" :) Next comes the service department that I was told to call on Monday to have the A/C serviced. I was thinking to myself, this is where the disappointment will set in. They made the sale already why would they want to continue to cater to our needs. Other dealerships created grief over fixing any problems with their used vehicles. NOT B&B! Bryan Sullivan answered my call in the service department with such an enthusiastic, humorous, helpful personality and eagerly wanted to help make our recent car purchase RIGHT. He didn't even tell me when to bring the car in, but asked when it would be convient for me to bring it in to him so he could make it perfect. Wow! We never had that before. Completely unexpected. We are honestly grateful to all of you so making car buying what it should be! It is my hope that each one of you will be recognized for your extraordinary work and service. I really cannot find enough words to explain our wonderful experience at B&B. Thank you so much! I hope you guys have our next car on your lot! More

great service!!! This dealer has great service all around from buying to bringing your vehicle in for service. Very friendly staff and easy to deal with, I have purcha This dealer has great service all around from buying to bringing your vehicle in for service. Very friendly staff and easy to deal with, I have purchased 2 vehicles there and will be back for my next!!!! Excellent all around!!!! More

Again - a wonderful deal This is my second purchase with Danny. Wonderfull experience, no hassles and delivered as promised. These guys understand that buying a car can be str This is my second purchase with Danny. Wonderfull experience, no hassles and delivered as promised. These guys understand that buying a car can be stressful and they actually make it an enjoyable process. Thanks again, I will be back. More

My 911 I was very pleased with the service I received from Danny, I am very particular about cars and he made sure all my request were handled promptly. An I was very pleased with the service I received from Danny, I am very particular about cars and he made sure all my request were handled promptly. Andy went above and beyond to make sure My car was detailed exactly how I like and all the paper was done so all I had to do was to sign the docs. Jesus the detailed was very courteous and had an excellent work ethic.. Jack is the best owner I've ever dealt with. I am a difficult barterer and he displayed great patience and customer service. I'd want the car for free but he was respectful during the deal, I will buy from him again and send him people I know.. Lastly I know Mo worked his tail off and was a big help with the financing of the car. More

Best experience buying a car ever! I've always completely hated buying a car. The whole thing always feels like one big game, and I hate playing it. Working with Andy at Certified Benz I've always completely hated buying a car. The whole thing always feels like one big game, and I hate playing it. Working with Andy at Certified Benz and Beemer was a completely great experience and I'll be back to see them for every car purchase in the future. No games, no tricky numbers hidden in things, just clear and understandable - you know what you're getting and what you're paying for. Not to mention it was far faster than expected too. It was the best and easiest experience I've ever had buying a car. More

Id rather buy here Travis was my salesman a nicer guy you couldn't ask for. he went out of his way to get me all the information I asked for. I was interested in a used Travis was my salesman a nicer guy you couldn't ask for. he went out of his way to get me all the information I asked for. I was interested in a used viper and he had one at good price, I just wasn't crazy about the color . well there wasn't anything he could do about that, but I got first class treatment here. Jay Land More

First Class Service We have been shopping for a car for several months. I have never come across a more friendly and impressive dealership in our car buying experiences. We have been shopping for a car for several months. I have never come across a more friendly and impressive dealership in our car buying experiences. Travis took the time to educate me on the different cars I was interested in and was more than helpful in answering any of my questions. The other salesman there were equally helpful. I loved the hassle free experience and will highly recommend to anyone looking for a luxury car to go to Certified Benz and Beemer. Thank you Travis for your excellent service. I LOVE my new car! More

Helpful and large selection of cars! I visited CBB multiple times when shopping for a replacement vehicle. My car had been totaled and I needed to purchase another. I knew CBB would have I visited CBB multiple times when shopping for a replacement vehicle. My car had been totaled and I needed to purchase another. I knew CBB would have the largest selection of cars and have the most helpful staff. It was a great experience the second time around. More

Dealership Honored Their Commitment To Customer Service I purchased at 2009 BMW 535I in October 2014. I have had a few issues with the vehicle, and almost a year later the dealership has repaired the vehic I purchased at 2009 BMW 535I in October 2014. I have had a few issues with the vehicle, and almost a year later the dealership has repaired the vehicle. More