Certified Benz & Beemer

Hands down the best car purchase experience we have ever had. Chris Nall was friendly, professional, and extremely helpful. My wife and I had some credit issues and Chris was up-front about what was possi had. Chris Nall was friendly, professional, and extremely helpful. My wife and I had some credit issues and Chris was up-front about what was possible but most important, he was empathetic,,,and had a great sense of humor. We were in and out with our 2011 BMW 335i in under 2 hours!!...try that at another dealership. I give CBB my highest recommendation. Thanks to Chris and the rest of the staff at CBB. My wife loves her car!!! More

After a long exhaustive search online for just the vehicle I was looking for I cam upon Certified Benz & Beemers website. I saw a car that looked promising and contacted the store. Danny received my p vehicle I was looking for I cam upon Certified Benz & Beemers website. I saw a car that looked promising and contacted the store. Danny received my phone call and we set an appointment for me to come view the vehicle. I was pleasantly surprised at how beautiful the facility was. Three stories of amazing cars and truck with a new store opening across the street that looks as nice as their current store. Danny was right on time and gave me the attention I was looking for. This is a beautiful store with great customer service, great products, and a state of the art service department. I know when I need to get any service work done I will be taking my new car to Certified Benz & Beemer. I suggest if you are looking for a great vehicle, at a great price, at a locally family owned dealership then you need to get to Certified. I guarantee that they are the best in the valley. Thank you Danny and all the ladies and gentlemen at this superb dealership. More

I have always disliked the process of buying a car. This experience with Certified Benz and Beemer has been completely different. Everybody was really helpful and friendly. Without a doubt, I would refer experience with Certified Benz and Beemer has been completely different. Everybody was really helpful and friendly. Without a doubt, I would refer them to everybody looking for a vehicle. I would not be surprised that we would go back for the next time we need to buy another car. More

I usually change cars often, but from all my previous experiences, I must admit that Daniel over scored the "fives" i just gave him. Daniel is not only knowledgeable about all the inventory, but he is pa experiences, I must admit that Daniel over scored the "fives" i just gave him. Daniel is not only knowledgeable about all the inventory, but he is patient and corteous. Thank you so much for this wonderful, fast and gorgeous experience (All your cars are awesome!) More

I came in to Certified with the attitude that there was no way they were going to be able to fulfill my needs. I was quickly set at ease by Danny and surprisingly he made the whole buying process seem very no way they were going to be able to fulfill my needs. I was quickly set at ease by Danny and surprisingly he made the whole buying process seem very simple. I have been to a lot of dealerships and found this one to be a very knowledgeable about their vehicles. I appreciate the hard work Danny and Chris put in helping me find just the right car, and for Tracy making the loan process uneventful. Thank you for my new vehicle. More

The Certified Benz and Beemer team was fantastic!! I worked with Will May, and he exceeded my expectations throughout the sales process. From fielding my initial questions over the phone to explaining worked with Will May, and he exceeded my expectations throughout the sales process. From fielding my initial questions over the phone to explaining to me the various new options and so much more. Mr. May even helped me during his day off--WOW!!! Every person I worked with at the dealership was professional, pleasant and friendly. I would highly recommend the Certified Benz Beemer Dealership!!! More

Inquired about the price from the website. The inquiry was replied by Paige. I asked her multiple time through email for the price and she never offered the price. She called and left me a voice. She said was replied by Paige. I asked her multiple time through email for the price and she never offered the price. She called and left me a voice. She said we need to talk. She does not understand that not all people can talk on the phone during business hours and fail to provide information I requested for. I will not do business with her or this dealer. More

Best service in town. I have been to several dealerships in the last couple months. This is the best dealership By far. He has made me feel important and answer any questions and every question that I had t in the last couple months. This is the best dealership By far. He has made me feel important and answer any questions and every question that I had thank you very much for the great service by the way I love my new car woo hoo. Thank you for all you did thank you Chris. More

Our initial dealings with this dealership was quite impressive but the honeymoon quickly passed. I have, for several months, tried to receive documentation and a second remote for the navigational syst impressive but the honeymoon quickly passed. I have, for several months, tried to receive documentation and a second remote for the navigational system that we had installed in our Mercedes. The work was outsourced to a company that has a working relationship with this dealership. To date, we have never been supplied with the paperwork, any warranty information or the second remote we were assured would be provided. Also, we paid for but were never provided any documentation or warranty information on a special coating we had applied to our car to protect the paint (which we aren't sure was ever applied). Requests for information on having an additional safety feature added to our car have been ignored. Following up on a customer's requests is definitely not a priority, at least not for Mr. Chris Reyes and the service department, once the sale has been completed. What a shame! We will not purchase another vehicle from this dealership, nor will we recommend them to others, due to the lack of follow up, not to mention the unprofessional behavior that was displayed on one of our visits, where we waited for more than an hour for an appointment that had to be rescheduled until a later date, due to time constraints. We had to witness a screaming match amongst the employees/staff members in the middle of the showroom, which I assume was part of the problem. That and a lack of proper staff coverage, due to a meeting that was taking place when we arrived for our appointment, for which we drove from Sun City, Arizona to Scottsdale (approximately 74 miles round trip). We had to make TWO round trips just for an oil change that we had prepaid for, even though they referred to it as a FREE oil change. It wad included in additional monies paid for certain services. Incidentally, we have owned our Mercedes for exactly 1 year this month. I have no desire to call this dealership ever again and will be requesting, via e-mail, a copy of any and all documentation relating to the service records of our car. I will also be filing a complaint with various consumer complaints boards, as well as the BBB. More

Paige was very friendly, enthusiastic, and helpful. She was intent on my buying experience being positive. Tracy was thorough, friendly, and efficient. The entire process was fairly quick and painless. was intent on my buying experience being positive. Tracy was thorough, friendly, and efficient. The entire process was fairly quick and painless. The only negative remarks are that they did not fill the gas tank, the car was not completely clean, and I was not given the owner's manual (Paige said that she would order one). Also, there was an issue with the battery, which they replaced. More