Certified Benz & Beemer

Excellent customer service, very friendly and helpful. Treated me very well. Outstanding support from David and Sara. Everyone there was very helpful and professional. Treated me very well. Outstanding support from David and Sara. Everyone there was very helpful and professional. More

Excellent service provided by quality people! I’ve bought four great cars from Certified Benz and Beemer - these guys are the pros when it comes to German cars!! I’ve bought four great cars from Certified Benz and Beemer - these guys are the pros when it comes to German cars!! More

Very welcoming, attentive to my needs as well as answered any questions I had regarding the car process any questions I had regarding the car process More

Buying a vehicle can be a stressful process so I make sure to perform my due diligence and do my research, not only on the vehicle I want, but on the business I'll be doing business with. All of my res sure to perform my due diligence and do my research, not only on the vehicle I want, but on the business I'll be doing business with. All of my research indicated that Certified Benz & Beemer conducts business at an elite level so that is where I chose to find my next vehicle. I knew I wanted a luxury sport vehicle so I made a list of a few of the many models they had in stock that met my criteria and headed over to Scottsdale. I was lucky enough to walk in on Thursday afternoon because James happened to be working and that man knows his stuff. He has a laid-back, even keeled quality to the way he does business and was supportive and knowledgeable throughout the process, not pressuring me a single time. After narrowing it down to 2 fantastic vehicles, I told him I was going to go home and make a final decision and would be back the next day to make a purchase. At this point, many other lesser salesmen would have turned up the pressure to try and keep me in the building until I made a purchase. James, knowing his client, did the right thing and gave me the vehicle pricing information, his card and promised to send me a reminder text the next day and let me walk out that door. No pressure which showed the trust he has in his product and his business, knowing I would be back. And I was. He even sent me a synopsis text with a video of each of the vehicles I was choosing from. I am happy to say I made a purchase of a beautiful BMW. I've bought many vehicles over the years, and this was by far the best experience I've ever had. I will be coming to James when I'm in the market for a truck next year, he has gained a lifetime client. Unfortunately, the story doesn't end there. The next day I noticed some minor damage to the interior door panel that I hadn't noticed before. I sent James a text with a picture and just as an elite level business should do, they made it right and immediately set me up with repair at my leisure. More

Amy Deaugustine was a fantastic sales agent. Amy was very enthusiastic about the condition of the car in question. Amy stayed on top of the sale from beginning to end. I had many questions and c Amy was very enthusiastic about the condition of the car in question. Amy stayed on top of the sale from beginning to end. I had many questions and concerns. She answered all questions and made me feel comfortable with every aspect of the vehicle purchase. There is no problem she couldn't solve. She even went down to the dealership on her day off to investigate something for me. Amy was not wrong about the condition of my car it is beautiful. I have never bought a car online sight unseen before and boy was i nervous. Dealing with Amy made me feel like I had a friend looking out for me. Thank you Amy. More