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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,889 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,889 reviews

February 03, 2024

I had several bad experiences at local Mercedes Benz dealerships, then, I went to Certified Benz Beemer. I had a wonderful experience with Eddy and Tara and am enjoying my new vehicle. Very happy to l More

by Cgscotts
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddy Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Price
Feb 05, 2024 -

Certified Benz & Beemer responded

Dear Cgscotts: Thanks so much for your kind words and support. We couldn't be happier to hear how well Eddy and Tara treated you with your recent Mercedes-Benz purchase. Please let us know when we can ever assist you again, whether in service or when you are in the market for your next vehicle.

February 02, 2024

We had a great experience buying our new car. David Williams was very knowledgeable and “no pressure “. More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Certified Benz & Beemer responded

Dear Kay: We really appreciate that you took the time to let us know that David helped you have an outstanding car buying experience without any pressure. Thanks so much for your support and we look forward to working with you again.

February 02, 2024

Choosing this establishment to repair my Mercedes has proven to be a major mistake. I provided all information, including the VIN# and was given a quote. I had my car towed here, and was told it would More

by Flusteredfather81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Ede
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Flusteredfather81 responded

Choosing this establishment to repair my Mercedes has proven to be a major mistake. I provided all information, including the VIN# and was given a quote. I had my car towed here, and was told it would be 3000 more than the quoted price. I had my car towed back to my home and found the back seat was not installed, the battery was dead, and covered in bird droppings. I can't even get a call from the manager to address this. Mind you my car was immaculate when I sent it to this place. As a single father working two jobs, I am extremely dissatisfied, to put it modestly. Do not risk the welfare of you vehicle with this service department. They butchered my baby.

Feb 08, 2024 -

Certified Benz & Beemer responded

Dear Flusteredfather81: We are very disappointed to read your review. The quote that was provided to you for the fuel pump initially was incorrect because the part quoted was for an Arizona vehicle as opposed to the part that was needed to pass the stricter California emissions standards. This is something that we should have discovered with the VIN number you provided. In order to pass the California standards, an entire fuel tank, instead of a fuel pump, was needed, thereby greatly increasing the cost. I promptly reached out to you the same day you reached out to me (and the same day the review was posted). We did get to speak that day and I offered to cover all of the labor associated with the repair as long as you paid for the part. You said that you would consider it and get back to me. We look forward to assisting you with the repair. Sincerely, Dale Chavez, Service Director.

February 02, 2024

We had a great experience purchasing from Certified Benz and Beamer We worked with Doug and he helped us find the perfect Model Y for our family. Doug was amazing to work with. He went above and beyond. If More

by katygerken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Kearney
Feb 04, 2024 -

Certified Benz & Beemer responded

Dear katygerken: What a wonderful review! We really appreciate you taking the time to share your compliments of Doug's amazing customer service. We couldn't be more pleased that you had such a wonderful car buying experience and will recommend CBB and Doug to your friends and family. We are grateful for the opportunity to earn your business and look forward to the pleasure of helping those you refer (as well as you again!) in the future.

February 01, 2024

Great place to find your future car. It was really easy and fast process. Thank you very much Andy! More

by victor.palma977
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Al Taay
Feb 01, 2024 -

Certified Benz & Beemer responded

Dear Victor: You are certainly welcome! Thanks for letting our customers know how quick and easy if was for you to purchase your Mercedes-Benz from CBB. We really appreciate your business and look forward to the pleasure of working with you again.

February 01, 2024

Very nice showroom with extensive inventory. Clearly this is a well run operation with a very knowagesble staff. More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Certified Benz & Beemer responded

Dear Robert: We really appreciate you taking the time to share your positive feedback with us. Thanks for your kind words and support. Please let us know when we can ever assist you again in the future.

February 01, 2024

Gary was great in the tremendous communication through out the entire process of purchasing the vehicle. More

by JCG
Recommend Dealer
Yes
Employees Worked With
Gary Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Certified Benz & Beemer responded

Dear JCG: Thanks for sharing your compliments on Gary's 5 Star customer service! We are delighted that he was so communicative throughout the process. We really appreciate the opportunity to work with you and look forward to being there for you in the future.

February 01, 2024

Our buying experience at CBB was very good. Doug Kearney was a complete pleasure to deal with. He was knowledgeable, courteous and friendly. We would certainly purchase another vehicle from More

by slivorsi25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Al Taay, Doug Kearney
Feb 01, 2024 -

Certified Benz & Beemer responded

Dear Steve & Camille: Thanks so much for taking the time to share your positive feedback with us. It's great to hear that Doug and Gary provided you with friendly and helpful customer service. We also appreciate your comments regarding Sara and will be sure to review those with her. We are grateful for the opportunity to earn your business and look forward to the pleasure of working with you again.

February 01, 2024

I'm cautious of used car dealers however my experience with CBB was phenomenal. Eddy, my salesman went beyond the call of duty with some of my requests. I will be purchasing from CBB again. More

by Happy customer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddy Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Certified Benz & Beemer responded

Dear Happy Customer: Some customers are leery of dealing with used car dealers, but we are glad you gave CBB the opportunity to earn your business. Your kind words about Eddy's awesome customer support are greatly appreciated. We look forward to you returning in the future and will aim to provide you with another 5 Star experience when you do,

February 01, 2024

Top notch experience! Special recognition to Hector for making the car-buying experience both enjoyable and efficient. More

by JLEON133
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Santiago
Feb 01, 2024 -

Certified Benz & Beemer responded

Dear JLEON133: We aim to provide each of our customers with outstanding service and are so glad that you appreciated that from Hector. Your very kind words and support are greatly appreciated. We look forward to the pleasure of working with you again.

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