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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,887 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,887 reviews

September 04, 2020

Fast and quick service, great communication about what needed to be done and options. The loaner vehicle was ready and I was in and out quickly for drop off and pick up More

by Yalc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 06, 2020 -

Certified Benz & Beemer responded

Dear Yalc: We really appreciate your 5 Star review! Thanks for sharing about the quick and easy service from our Service Department. We are grateful for your business and look forward to delivering another high quality experience on your next visit.

September 04, 2020

I’m happy with the help I received from Colin and his service team. The shop is clean and follows the current social distancing guidelines. More

by FK
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 06, 2020 -

Certified Benz & Beemer responded

Dear xx: We are grateful for your 5 Star review! Thanks for sharing about the cleanliness of the our Service Department and our efforts at maintaining social distance during the current pandemic. We really appreciate your kind words and support. Please let us know when we can ever assist you again in the future.

September 04, 2020

Everything was straight forward and everyone was friendly. My car was fixed and didn't have problems after. Great place, they have a shuttle service too, it's very convenient. More

by Irving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 06, 2020 -

Certified Benz & Beemer responded

Dear Irving: At Certified Benz & Beemer, out top priority is customer satisfaction and your kind feedback reaffirms our efforts at delivering excellent customer service. We are glad you appreciated our shuttle service as well. Thanks so much for choosing CBB and we aim to provide you with another 5 Star experience on your next visit.

September 04, 2020

Mr. Roberts was very helpful and professional. It is because of people like him in your employ.... The reason I will be bringing my vehicle back yet again for needed service. More

by jbailey2nd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Sep 06, 2020 -

Certified Benz & Beemer responded

Dear jbailey2nd: Thanks so much for taking the time to compliment Rich's friendly and professional service. We are grateful for your patronage and are glad to hear that you intend to return again in the future. We look forward to being there for you to assist with any of your sales or service needs.

September 04, 2020

It was a painless process. Very polite and efficient staff. Both the sales and financing departments were exceptional. Friendly and articulate. Over all our purchase experience has been a positive one. More

by joellemonique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nissa Juarez, Jeremy French
Sep 06, 2020 -

Certified Benz & Beemer responded

Dear joellemonique: You are very welcome and thanks for letting our customers know about your positive car buying experience. We are delighted that you found our sales and finance departments to be top notch too. Thanks so much for the kind words and support. We look forward to the opportunity to assist you again in the future.

September 03, 2020

Working with Jesus was an extreme pleasure! He very professional, polite and kind. I would highly recommend Jesus and CBB to anyone who is in the market to purchase a vehicle. More

by Tomg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Bello, Nissa Juarez
Sep 03, 2020 -

Certified Benz & Beemer responded

Dear Tomg: We strive to provide our customers with an outstanding car buying experience so we are delighted that Jesus delivered on that. We are thankful for your business and appreciate your recommendation of Jesus and CBB to others. Please let us know when we can ever assist you again in the future.

September 03, 2020

Fantastic service. Was treated really well and didn’t have any pushy sales tactics. Brandon was very straightforward and honest with the pricing and we got the best trade in offer in town. More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
Sep 03, 2020 -

Certified Benz & Beemer responded

Dear Juan: Thanks so much for letting our customer know about your fantastic car buying experience. We are delighted that Brandon was so helpful without any pressure. It's also nice that you got a great offer on your trade as well. We are grateful for your business and hope to have the opportunity to provide you with another high quality experience in the future.

September 03, 2020

Wasn't a great experience. I found the vehicle online that I liked and discussed with the Sales Person the reason for purchase was to put a tow package on the Land Rover Discovery and I asked if they cou More

by Disappointed Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexander Smith, Nissa Juarez
Sep 17, 2020 -

Certified Benz & Beemer responded

Dear Disappointed Driver: We understand that you are frustrated that the UHaul hitch, that you personally researched, ended up not working for that particular Land Rover vehicle. We shared with you our prior experience with other vehicles that UHaul was the best, reasonably-priced option for most tow packages and suggested that you look into that option. After you did your own due diiligence over the next few days, you decided to purchase the Land Rover. You then later discovered that U-Haul could not, in fact, install the tow package. It is unfortunate that the tow package recommended by UHaul did not work but we do not understand how that was related to anything that we did or failed to do. Also, we are not aware of any dealerships (other than possibly Land Rover) that could have represented that they could have installed that tow package. We are disappointed that you felt that we failed to provide you adequate service as customer service is something we take a great deal of pride in. As you have expressed, you were interested in a tow package and we did not have the capability to add one to the vehicle you were interested in. It is not clear whether there were any other options were available or if they were presented to you. I personally welcome the opportunity to discuss this further to find out more in how you felt devalued as a customer. Sincerely, Jack Schneider, Owner

Sep 18, 2020 -

Disappointed Driver responded

Your response is clearly just deflecting and not being truthful which is what I fully expected from your Dealership.

September 03, 2020

I want to say this is the first time that we had dealt with Benz and Beemer. I called the dealership to inquire about the Jeep Cherokee listed and was given to the sales rep. Chris Dressel. He told me abo More

by projectmat
Recommend Dealer
Yes
Employees Worked With
Chris Dressel
Sep 06, 2020 -

Certified Benz & Beemer responded

Dear Bon & Teresa: What a kind and thoughtful review! Thanks so much for sharing with our customers about your great car buying experience. We are glad that Chris helped to make your purchase and trade-in so smooth and easy for you. We really appreciate the opportunity to earn your business and are excited that you will be telling others about your experience. Please do not hesitate to let us know when we can assist you again in the future.

September 03, 2020

Jeremy and nissa did a great job at making the process easy and quick. I will be working with them again in the future. Thanks for the help. More

by jordon
Recommend Dealer
Yes
Employees Worked With
Jeremy French
Sep 06, 2020 -

Certified Benz & Beemer responded

Dear Jordon: You are very welcome and thanks so much for the 5 Star review! We are glad that Jeremy helped makes things so quick and easy for you. We are grateful for your patronage and hope to be able to assist you again in the future.

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