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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,036 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,036 reviews

October 02, 2020

Salesperson Jesus was very professional and transparent throughout the sale transaction. Jesus was always available to answer any questions we had to make the deal possible. Jesus is a great salesman. More

by motolowwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Bello
Oct 04, 2020 -

Certified Benz & Beemer responded

Dear motolowwoods@sbcglobal.net Thanks so much for taking the time to compliment the excellent customer service that Jesus provided for you. We are glad that you appreciated our fully transparent process too. We are grateful for the opportunity to earn your business and look forward to being there for you in the future.

October 02, 2020

Chris is an outstanding sales representative, and I have owned over 100 cars, so I have experience with dealerships. He is courteous, knowledgeable, and best of all, patient while a customer examines a veh More

by svtkarma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressel
Oct 04, 2020 -

Certified Benz & Beemer responded

Dear svtkarma: We really appreciate your strong recommendation of Chris and CBB, especially in light of your substantial car buying experience! We are thankful for your patronage and hope to have the pleasure of working with you again in the future.

October 02, 2020

James Viator did a great job helping me purchase my car. He was very timely and open w Communication and even took a picture of the car I was interested in once he found it in the lot. James was low press More

by bryanvahjen
Recommend Dealer
Yes
Employees Worked With
James Viator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2020 -

Certified Benz & Beemer responded

Dear bryanvahjen: You are so very welcome and thanks so much for letting our customers know about your painless and easy car buying experience working with James. We sincerely appreciate your kind words and support. Please do not hesitate to let us know when we can assist you again in the future.

October 01, 2020

CBB just so happened to be my first and last stop on a day I had originally intended to check out multiple dealerships. I came in with a strict financial plan in mind and I was blown away by the quantity More

by drupatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Padilla, Jeremy French
Oct 04, 2020 -

Certified Benz & Beemer responded

Dear drupatrick: We really appreciate you taking the time to share your detailed feedback with us. We are delighted to hear how well Jeremy treated you during the sales process and that you had a great car buying experience. We are also grateful for your comments regarding the manual, the level of detail and the gas that we left in the vehicle. It is our policy that vehicles should be filled with at least one-half of a tank of gas. We apologize if your vehicle was advertised with the manual and it was not with it. We have shared your comments with management to address your issues and to better improve our processes. We sincerely grateful for your business and hope to have the opportunity to provide you with a full 5 Star experience on your next visit.

Oct 04, 2020 -

drupatrick responded

its mainly about the manual. thats a pretty crucial point of reference to any piece of machinery.. let alone a luxury vehicle. Jeremy stated he will find us a manual so we will hold him to his words. the gas and detailing is nothing that cant be improved upon

October 01, 2020

Car buying is supposed to be fun, and working with Jeremy was. A good personality and a friendly attitude made my experience enjoyable. I look forward to working with him more in the future. More

by burners_01
Recommend Dealer
Yes
Employees Worked With
Nissa Juarez, Jeremy French
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear burners_01: At CBB, we strive to provide our customers with excellent service and we are glad that you appreciated that from Jeremy. Thanks so much for giving CBB the opportunity to earn your business. We, too, look forward to working with you in the future so please do not hesitate to contact us should you ever have any automotive needs.

October 01, 2020

Dear Robert,Purchasing my Mercedes c300 was a wonderful Dear Robert, Purchasing my Mercedes c300 was a wonderful experience..I absolutely love my new care..it was a great experience and I will give you nam More

by gniziolek28
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear GAN: We couldn't be more pleased to hear how much you love your new vehicle and that you would share your experience with others. Thanks so much for your kind words and support. We hope you enjoy your new Mercedes for years to come and, keep CBB in mind should you need anything in the meantime.

October 01, 2020

Andrew was professional and I felt he steered me in the right direction to make my best decision!! I love my car! Thank You Very Much More

by beautymarcaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Marschall, Rich Roberts
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear beautymarcaz: You are so very welcome and that so much for your 5 Star review! It's great to hear that you love your car and that Andy was so helpful throughout the process. We are grateful for your business and look forward to working with you again in the future.

Oct 01, 2020 -

beautymarcaz responded

I’m looking forward to my next vehicle choice with you

October 01, 2020

Robert made my car buying experience one of the easiest and most memorable, headache free! He made sure I walked out of the dealership with all of my needs met! More

by Allie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear Allie: At Certified Benz & Beemer, it is our mission to provide our customers with the best and/or easiest car buying experience that they have ever had so we are delighted that Robert helped to achieve that with you. We really appreciate your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

October 01, 2020

Rough start but beautiful finish! Tyson really knows how to fix an issue with poise and generosity. Thank you for helping us with with the service of our vehicle. More

by JodyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear JodyG: You are very welcome and we are grateful for your feedback. Thank you for working with Tyson and our team to resolve the issues that you experienced. We really appreciate your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

October 01, 2020

Curteous and efficient! They made sure I was completely satisfied. When I pointed out 2 concerns upon the cars arrival they were quick to fix the issues. They made it clear that I could return the vehicl More

by Vivi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Jesus Bello
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear Vivi: We are delighted that we could assist you with purchasing your dream car. It's also nice to hear that you thought we went above and beyond to help you with your purchase. Thanks so much for kind words and support. We hope to have the pleasure of working with you again in the future.

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