Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Certified Benz & Beemer
Scottsdale, AZ
14,856 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 14,856 reviews
March 05, 2020
This was the easiest car buying experience ever! I will definitely refer people to CBB for their next purchase. They were so helpful and respected my time. definitely refer people to CBB for their next purchase. They were so helpful and respected my time. More
by LG
March 04, 2020
Always a pleasure to take our family vehicles to Benz and Beemer. I know the work will be performed properly and on time. Thanks Rich Oh I also Appreciate the car being returned clean :) Beemer. I know the work will be performed properly and on time. Thanks Rich Oh I also Appreciate the car being returned clean :) More
by John
Employees Worked With
Rich Roberts
March 04, 2020
My salesperson Jesus, Was extremely courteous and efficient when he didn't know something he had no problems trying to figure it out and he didn't take his time about. I would highly recommend using efficient when he didn't know something he had no problems trying to figure it out and he didn't take his time about. I would highly recommend using Jesus for your next auto buying experience. I mean how can you go wrong? It Jesus helping you. More
by bludavis
Employees Worked With
Jesus Bello, Nissa Juarez, Jennifer Martinez
March 04, 2020
Great service. I appreciated the honest service update for my aging baby. Thank you. The detail cleancoykd have been a little better. Dust in cracks.. happens with convertibles. for my aging baby. Thank you. The detail cleancoykd have been a little better. Dust in cracks.. happens with convertibles. More
by meskridge
Employees Worked With
Collin Moore
March 04, 2020
Left with safety concerns & uneasiness in trusting dealers. I am thankful to have found a great second hand car but was overall disappointed with the follow up and found myself taken at several turns. With blan I am thankful to have found a great second hand car but was overall disappointed with the follow up and found myself taken at several turns. With blanket statements like, "It will be fixed," or "it will be taken care of," I quickly saw that this dealership was no different than the next. If things were not in concrete writing, they did not honor their word. They also did not follow up with emails to confirm what was agreed upon. I had to chase after them for follow up and was passed from person to person. After supposedly passing inspection at the dealership we were sold a car that's driver door does not lock properly. A quick and simple fix from what I understand. It was most likely an honest mistake, one any one could have easily have overlooked, unfortunately when brought to Peter's attention, he boldly and unsympathetically told me the car was in perfect working order when driven off the lot. He couldn't have known that personally, but he choose not take responsibility or do what was right by us. The mechanics tried to help us but were shot down by the sales managers. On the day of purchase Mark was helpful and for that I am thankful, unfortunately he did not have it in writing what he promised he would get fixed and for that we lost out and had to pay out of pocket for repairs he insisted were simple and covered. I found the communication lacking at this facility, as promises were being made and told would be fulfilled by others and then they were not communicated to. We were even hung up on by Ricardo, because he was upset about the poor communication with his team. I believe that all customers should be treated the same, but I believe that we were treated differently and not honored well. I really wanted to believe they wanted to do us right, but learned the hard way kindness and honor don't make money and that is what is prioritized here. More
by jamisiejoy
Employees Worked With
Other Employees :
Peter Williams, Ricardo Padilla, Jesus Bello, Nissa Juarez
March 04, 2020
The facility is extremely clean. My contact's Collin and Steve are extremely knowledgeable. Communication was excellent as was the work. Very pleased with the entire experience. Thanks BB Steve are extremely knowledgeable. Communication was excellent as was the work. Very pleased with the entire experience. Thanks BB More
by Chipbecker
March 03, 2020
The best service !!! Thank you so much for my first car in USA I will come back for another car soon. Nice dealership!!! Nice people!!! in USA I will come back for another car soon. Nice dealership!!! Nice people!!! More
by Benitezlauren416
March 03, 2020
I was supposed to have my car picked up and one dropped off, it took me calling 2 times to get it scheduled. After my service, my car was left with me with a flat tire. They said they would patch it, it wa off, it took me calling 2 times to get it scheduled. After my service, my car was left with me with a flat tire. They said they would patch it, it was beyond patching! So I had to buy 4 new tires and they didn't even offer me a discount. Not to mention that they scratched one of my rims. I have bought 4 cars from CBB and this was the first time I have been extremely disappointed! ***Update*** Worked with CBB to make my experience better. they did all that they could to satisfy me. They did! I always appreciate the people who worked hard to come to a resolution regarding my issue, Tyson did a lot of hard work. Will be buying from them again! More
by Jaxmonore
Employees Worked With
Tyson Muse, Collin Moore, Chris Williams
March 03, 2020
Made an appt with Rich last week for an oil change. Upon arrival, he greeted me. He was courteous & professional. He showed me where the waiting room was located & offered coffee & snacks. Once car was comp arrival, he greeted me. He was courteous & professional. He showed me where the waiting room was located & offered coffee & snacks. Once car was completed, thanked me for allowing them to service my BMW. More
by mhuerta
Employees Worked With
Rich Roberts
March 03, 2020
Jeff Hallenbeck was awesome! He answered all our questions and helped us with two car purchases. So happy to have learned about this place. We will definitely recommend Jeff and Certified Benz and B questions and helped us with two car purchases. So happy to have learned about this place. We will definitely recommend Jeff and Certified Benz and Beemer to our friends. Thank you!!! More
by ssthommen
Employees Worked With
Jeff Hallenbeck, Paul Marschall, Ricky Carter
