Certified Benz & Beemer

This dealership has been very professional when it came making my deal via email. The dal came together very seamlessly. No pressure was put on me to make the deal. making my deal via email. The dal came together very seamlessly. No pressure was put on me to make the deal. More

Rich was amazing! He kept in contact with me along the way. It was a complicated repair professionally done at a competitive price. I will return. way. It was a complicated repair professionally done at a competitive price. I will return. More

Such a disappointment I bought a beautiful car from this dealership but my salesman (Shea Hammond) was not very knowledgeable about the equipment in the car. I asked him f I bought a beautiful car from this dealership but my salesman (Shea Hammond) was not very knowledgeable about the equipment in the car. I asked him for a user manual and he told me to buy one on Amazon or use you tube. I pressed him for a manual and he finally agreed to order one for me as well as a second license plate holder as I need front and back in my state. I am an out of town buyer so I had to leave without it. Also, there was a defective button, which I pointed out to him but he was unable to get that fixed before I left. So, now 3 weeks later, I am still waiting for the manual and plate holder-I spoke with a manager (David James) but he also failed to get back to me as he promised. So I called the parts department and discovered that the parts had NOT been ordered until a few days ago! I did get the button fixed at a local dealership without any trouble-thankfully they were great. UPDATE: David James did come through with a virtual manual which I had printed and was reimbursed that cost. David has contacted me several times to update this review, so here ya go. I would proceed with caution with this dealership...it appears the owner only wants to see positive reviews and applies pressure to staff and customers until he gets what he wants. If there is any type of issue with your car, do not drive it off the lot until whatever the issue is gets fixed. More

Danny & Ricardo helped me get a Mercedes Benz c300, they were very helpful, great hospitality and made sure I left happy! I will be referring family and friends to come see them! were very helpful, great hospitality and made sure I left happy! I will be referring family and friends to come see them! More

Found exactly what I wanted without any pressure from Staff Shea Hammond was the person who made the sale so pleasant and painless. He answered all my questions; and if he didn't know the answer he found out fo Shea Hammond was the person who made the sale so pleasant and painless. He answered all my questions; and if he didn't know the answer he found out for me. He was knowledgeable, affable, communicative, helpful, and no pressured which was refreshing. The entire staff was cordial, and genuinely caring that I got the right car. He also helped me locate a body shop so I could replace the current hood with an original; I was delighted. I can't say enough good about Shae. He was such a professional, yet friendly as to break down barriers; the best experience I ever had buying a car. Highly recommend Shae Hammond and Certified Benz and Beemer. You will not be disappointed. I do not have the name of the guy who prepared the sale documents, again no pressure, which I appreciated. This was by far the easiest and most efficient purchase I have made....and I have had 7 BMWs, 2 Mercedes,, and 4 Jeeps; I know good service when I see it; and was very pleased with the excellent service provided by Shae and his team. More

Shea was very helpful and patient during my visit at the dealership. The entire sales process was laid out clearly as this was my first time buying a car vs leasing. Thank you for your time and help. dealership. The entire sales process was laid out clearly as this was my first time buying a car vs leasing. Thank you for your time and help. More

Purchased out of state. Staff was very attentive and quick to make us feel confident in our purchase. Was a wonderful experience and the car was in terrific condition! Would buy from again! quick to make us feel confident in our purchase. Was a wonderful experience and the car was in terrific condition! Would buy from again! More

Jeff Hallenbeck was absolutely fantastic to work with. Certainly the best car buying experience I’ve ever had! Even though I was over 1700 miles away, Jeff was always quick to respond and extremely helpfu Certainly the best car buying experience I’ve ever had! Even though I was over 1700 miles away, Jeff was always quick to respond and extremely helpful! He answered all the questions I had and sent pictures and videos of the car I had been looking at. It felt like I had been right there the whole time. I absolutely recommend Jeff at Certified Benz and Beemer. It’s no wonder he and the dealership have so many other great reviews! More

Let us test drive multiple car for a lengthy amount of time. Our salesman "Q" was very helpful and great knowledge of the car we bought... time. Our salesman "Q" was very helpful and great knowledge of the car we bought... More

I had an excellent experience dealing with Certified Benz and Beemer. They were very attentive, responsive and made the overall experience great in dealing with them. and Beemer. They were very attentive, responsive and made the overall experience great in dealing with them. More