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Certified Benz & Beemer

Scottsdale, AZ

4.9
13,174 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 13,174 reviews

November 26, 2016

Smooth overall experience, with a few hiccups along the way Why I would recommend them: - Overall smooth and straightforward process and generally happy with the experience. - They covered a pre-inspection re More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Grubbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Herbranson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracey Weaver, Peter Williams
Nov 28, 2016 -

Certified Benz & Beemer responded

Al: We really appreciate that you have taken the time to share with us and our customers your overall purchasing experience at Certified Benz & Beemer (CBB). While we are very happy to hear that you found many aspects of the purchasing experience to be positive, we appreciate that you have also shared in some of the "hiccups" too. We will review the "hiccups" as learning opportunities to improve our process. For example, there should have been more patience shown to you as CBB tries to make the customer as comfortable as possible with full transparency. Thanks so much for your business and we hope that you will give us the opportunity to assist you again in the future.

November 25, 2016

Out of state purchase First time I have purchased a car out of state without even seeing the car. But it felt like I did see and drive it, because of how awesome Ty was on More

by Toms S63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed abdouni, Ty Crews
Nov 28, 2016 -

Certified Benz & Beemer responded

Dear Tom S63: We are very pleased to hear from you and that you have taken the time to share with others just how easy it is to purchase a fantastic vehicle and have it shipped out-of-state. Thanks for letting us know that Ty's communications with you made the process so smooth and without any pressure. We appreciate your recommendations to others and look forward to assisting you again in the future.

November 25, 2016

If you are buying on the Internet - talk to CJ! Was looking for a used Mercedes online - but most were out of state, so getting information to understand the condition was very important to me. CJ w More

by Rachacha
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris "C J" Jones
Nov 28, 2016 -

Certified Benz & Beemer responded

Dear Rachacha: We love to hear from our out-of-state customers! Certified Benz & Beemer regularly ships vehicles out-of-state to happy customers such as you and it's great to hear that CJ made the process so easy for you. Please feel free to let us know if there is anything else that CBB can do for you in the future.

November 25, 2016

Rovi!! Jamie was amazing and we went home with our Dream car-White Range Rover (Rovi). We had looked online for this vehicle and only found it at Benz and More

by joni
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Certified Benz & Beemer responded

Joni: We are delighted that Jamie was amazing and was able to assist you in your purchase of your new "Rovi". Please let us know when CBB can assist you again in the future, such as when your Rovi needs maintenance or when you decide to look for your next perfect vehicle.

November 22, 2016

Great Service Michael took such good care of my car by getting us scheduled and work completed in a timely manner. Thank you to all those in the service department More

by Anneta S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Nov 28, 2016 -

Certified Benz & Beemer responded

Dear Anneta: Thanks for sharing with us the great service that you received from Michael Miller and others in the Service Department. We appreciate your business and truly look forward to the next time we can assist you, whether with maintenance or when you are in the market for another vehicle.

November 22, 2016

Well pleased I spoke with bobby a few times before coming down to the dealership. He knew what I was looking for and had it pulled up before I got there. He is a g More

by Ryanterrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Walters, Bobby Ortega
Nov 28, 2016 -

Certified Benz & Beemer responded

Dear Ryanterrell: We are very happy to hear that you were well pleased with the customer service that Bobby provided to you. We appreciate your recommendations of CBB to others and look forward to helping you again in the future.

November 21, 2016

My 6th Purchase From Certified B&B - Love These Guys Certified Benz & Beemer is my happy place. Everyone I've ever met there is great and whoa, the wheeled toys in their inventory is breathtaking. My go More

by notsowise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Nicolai, Chris Barone, Jeff Hallenbeck, Mohamed abdouni, Travis Walters
Nov 28, 2016 -

Certified Benz & Beemer responded

Steve: Thanks so much for your business and continued loyalty! We truly appreciate that you have taken the time to acknowledge all of the fine work from many members of the CBB team from Lee and Chris in Management, to Jeff in Sales, to Mo and Travis in Finance, to Richie, CBB's all-star detailer. Again, we are grateful to have you as our customer and look forward to your visits in the future.

November 21, 2016

Simple process I worked with Christian Howk and it was a very easy simple experience. I was just looking and he was able to pull the car out and allow me to test dri More

by Cdc23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Weaver, Christian Howk
Nov 28, 2016 -

Certified Benz & Beemer responded

Dear Cdc23: We are glad to hear that you found the car buying experience at Certified Benz & Beemer to be such a simple process. It does not have to be a timely and/or adversarial process and at CBB we try to make the process comfortable, fun and efficient. Thanks for your business and we look forward to helping you again in the future.

November 21, 2016

I'll be back.. Andy was great! This was an easy transaction from being to end. It took a couple trips to figure out what exactly we wanted to buy. Andy was very p More

by seapru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Walters
Nov 28, 2016 -

Certified Benz & Beemer responded

Dear seapru: Thanks for letting us know what a great job Andy did for you. We also appreciate you bringing to our attention your issue with the centralized texting system. We are happy to hear that you will be back to CBB again. We look forward to assisting you again in the future.

November 20, 2016

Experience at certfied benz and beemer I had a really good experience working with Christian at Certified Benz and Beemer. They had a Corvette that I just loved. Thanks again Christian for More

by Manising
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Howk
Nov 28, 2016 -

Certified Benz & Beemer responded

Dear Manising: We are delighted to hear that Christian was able to help you with the purchase of your Corvette from Certified Benz & Beemer. We look forward to your referrals to friends and family and aim to provide them the same level of customer service that Christian extended to you. We also look forward to the opportunity to serve you again in the future.

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