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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,889 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,889 reviews

May 22, 2018

Friendly Ricardo Padilla made our buying experience a trouble free , no hassle, no pressure and efficient process. The vehicle was priced below the value we fe More

by Rover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Padilla
May 23, 2018 -

Certified Benz & Beemer responded

Dear Rover: You are very welcome! Thanks for sharing with us how easy and pressure-free your recent purchase was working with Ricardo. It's great to hear that he provided you such friendly and helpful customer service. We greatly appreciate your business as well as your recommendation of Ricardo and CBB to others. We look forward to the pleasure of helping you again.

May 22, 2018

Great customer service I had a great experience with sales staff and finance department. This is my second vehicle purchase and was very happy both times. Would definitely r More

by Myody0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berrin Bigott, Floyd Foster
May 23, 2018 -

Certified Benz & Beemer responded

Dear Myody0812: We are so glad to hear that your most recent purchase was as good as your first one. it's great that Berrin and Travis provided you with such excellent customer service. We are grateful for your continued support as well as your recommendations of CBB to others. Please do not hesitate to contact us should you need anything.

May 21, 2018

Amazing buying experience I was helped every time I went there. Andy is amazing. He helped me every time and with all the questions I had. The inventory is amazing. More

by Abhijaat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Certified Benz & Beemer responded

Dear Abhijaat: We are so glad that you appreciated our wide selection of top notch cars and that Andy was able to help you have an amazing car buying experience. Thank you so much for your business and your kind review. Please do not hesitate to let us know if you need anything in the future.

May 21, 2018

Chris Beaman is the man! I was afraid of the typical used car sales approach, this this time was no where near. The price was already under blue book value. I felt zero pressu More

by Bruce Levi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Walters, Chris Beaman
May 22, 2018 -

Certified Benz & Beemer responded

Dear Bruce: Thanks so much for the 5 star ratings and the compliments of Chris, Travis and David. We are glad you appreciated our market-based pricing and zero pressure environment. Thank you for choosing CBB and we look forward to being there for you in the future.

May 21, 2018

Still the best! My wife and I only take our Mercedes Benz GL450 to CBB. Their service department is 1st class. Collin has personally ensured that our experiences have More

by Danbryanharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 22, 2018 -

Certified Benz & Beemer responded

Dear Danbryanharris: Kudos to your review too! Thanks so much for the "Still the best!" byline. We do aim to provide our customers with outstanding customer service and we are so glad that you appreciated that from Collin and the Service Department team. We sincerely are grateful for your business and look forward to helping you again in the future.

May 20, 2018

Never been disregarded like this in a dealership On yesterday my husband and I decided to visit this dealership in hopes of being treated like all the “other”clients in the dealership. Instead we wer More

by Angie02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None we were never helped
Jun 05, 2018 -

Certified Benz & Beemer responded

Dear Angie02 We are very disappointed to read your review. While Certified Benz & Beemer does promote a friendly, zero pressure environment, that does not excuse our failure to meet and assist you in a timely fashion. This is not how we train our staff to deal with our customers and certainly we do not try to disrespect any of our customers. Hopefully, you were treated much better on your initial visit to our dealership which is why you decided to return. That's what makes this even more disappointing to hear about your recent visit. While sometimes it is difficult to estimate staffing requirements for anticipated walk-in visitors, we will use your review in our training sessions to better handle customers during peak times. I really would appreciate it if you would be kind enough to share some information with us so that I can better educate our staff to avoid this from happening again. Please feel free to contact me at the dealership at your convenience. Sincerely, Jack Schneider, Owner

May 20, 2018

Great Service! Thank you so much for helping our daughter with her car and figuring out what was wrong with it. She is living far away as she attends college and we More

by Liz H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Certified Benz & Beemer responded

Dear Liz: You are very welcome and thanks for the Five Star review! We are delighted to hear that Chris was such a big help wit your recent car purchase for your daughter. We appreciate you choosing CBB for your purchase and hope to have the pleasure of working with you again.

May 20, 2018

Another Easy Transaction with CBB This is the third car we have purchased from CBB. Their prices are very reasonable, the cars are in great condition, and their staff are professional More

by Wc37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Walters, Matthew Melone
May 22, 2018 -

Certified Benz & Beemer responded

Dear Wc37: Thanks for sharing with others about our professional staff, the reasonable prices for our top notch cars and how easy buying a car is at CBB. More importantly, we want to offer our most sincere and heartfelt appreciation for your loyalty in continuing our relationship. Please let us know when CBB can be of any assistance to you in the future.

May 20, 2018

Very helpful and easy Made the car buying process very easy and everyone was very helpful. Would recommend them to anyone looking for help in the car buying process. More

by awalker96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adalberto Santos Jr, Matthew Melone
May 22, 2018 -

Certified Benz & Beemer responded

Dear Awalker96: Thanks for taking the time to let our customers know just how easy the car buying process is at Certified Benz & Beemer. We are sincerely grateful for your business and your recommendation of CBB to others. We look forward to the pleasure of assisting you again.

May 20, 2018

no longer sure welk, the sales person certainly d8d his job and d8d it well. But while shopping for a car for my wife I put my Certified purchased car things ended More

by quietthought
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Naimul "Que" Sadeque
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore
Jul 25, 2018 -

Certified Benz & Beemer responded

Dear quietthought: We are sorry that the communication initially was not as good as it could have been. We are glad that you were able to purchase another vehicle from us and that we were able to make everything right for you. Thank you for your business and your understanding. Please do not hesitate to contact us should you need anything else.

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