Certified Benz & Beemer

Amazing buying experience with Alex! My husband and I went to CBB with a specific make and model in mind. When we arrived Alex had already printed detailed information on every GLK350 ava My husband and I went to CBB with a specific make and model in mind. When we arrived Alex had already printed detailed information on every GLK350 available at the dealership and even went as far as to provide us with factory warranty information on each vehicle. The dealership conveniently had all of the GLK350's lined up right next to each other so we could compare all of them and test drive the one we were most interested in. Alex was very helpful and extremely informative. He is a very honest salesman and did not try to hide anything from us. All of the vehicle information was very transparent and laid out in front of us, which I truly appreciate. He even went the extra mile to install the navigation module that came with the car. Then when we were completing all of the paperwork for the purchase, Joseph was very friendly and efficient. Overall we had a wonderful experience with this dealership and will certainly be recommending it to our family and friends. More

Long Wait I would not recommended this dealership for service. The sales process was great, but service department is pretty bad. I had an appointment for an oi I would not recommended this dealership for service. The sales process was great, but service department is pretty bad. I had an appointment for an oil change and was told it would take an hour and 30 minutes. This seemed a little long for an oil change since the longest I’ve ever waited is 45 minutes. THREE HOURS AND FIFTEEN minutes later the oil.m change was finally complete. If I had been given any update as to the department being backed up or service taking longer than expected I would have not waited. I was not offered a loaner car when I arrived. I most likely will not be returning for any service needs. More

Great customer service! Since I got there for my appointment I was cordially greeted by Michael. He explained to me about the service for my car and it was done to my complet Since I got there for my appointment I was cordially greeted by Michael. He explained to me about the service for my car and it was done to my complete satisfaction. Thank you very much! More

The Best!! Had to be the best experience purchasing a vehicle I’ve ever had. Friendly, efficient, professional staff. No pressure. Great communication throughou Had to be the best experience purchasing a vehicle I’ve ever had. Friendly, efficient, professional staff. No pressure. Great communication throughout! Looking forward to future transactions. More

Service experience While the overall repair took longer than I wanted, my service contact (Mike Miller) was a rock star! Explained everything and kept me informed every While the overall repair took longer than I wanted, my service contact (Mike Miller) was a rock star! Explained everything and kept me informed every step of the way. Only downside is that the previous visit they saddledme with a horrible Saab loaner. This time the window was cracked right in the drivers line of sight. More

Went in for oil change The service guys are always fast and friendly! I called one time to schedule a service and didn’t leave a message and they called me back anyway. I’m The service guys are always fast and friendly! I called one time to schedule a service and didn’t leave a message and they called me back anyway. I’m Always able to get scheduled quickly and am very well taken care of! They meet you when you pull up and greet you by your name! I just really appreciate the customer service and how they make you feel important!! More

The most courteous staff and most pleasant buying experience CBB was amazing from start to finish. I came over a month before purchase and was never pressured. Staff was always helpful and enthusiastic about the CBB was amazing from start to finish. I came over a month before purchase and was never pressured. Staff was always helpful and enthusiastic about the vehicles being sold. They made the buying process fun! I recommend CBB to all my friends now! More

Couldn’t have been easier! I had such a wonderful experience at Certified Benz and Beemer! I went in to look at a few cars and see what they could do for me seeing as my credit I had such a wonderful experience at Certified Benz and Beemer! I went in to look at a few cars and see what they could do for me seeing as my credit is not wonderful. Robert was extremely helpful and friendly. I couldn’t have asked for a better salesman. He didn’t pressure me at all and I do appreciate that. Sometimes dealerships can be a long terrible experience but Robert made it so easy and enjoyable. I will definitely purchase here again!! They are amazing! I couldn’t be happier! More

Danny is AMAZING No pressure, very easy to work with, and great selection of cars. I found the PERFECT CLA 250 and had it in my garage within 24 hours. Great, quality No pressure, very easy to work with, and great selection of cars. I found the PERFECT CLA 250 and had it in my garage within 24 hours. Great, quality people at this dealership. No place compares! More

Great Experience! Sam was so patient and helpful in helping me find a car that I loved. He made the experience easy and enjoyable and walked me through the entire proce Sam was so patient and helpful in helping me find a car that I loved. He made the experience easy and enjoyable and walked me through the entire process. CBB has a great selection of vehicles and goes the extra mile for their customers. If you are looking for a new car I would highly recommend visiting Sam at Certified Benz and Beemer. More