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Certified Benz & Beemer
Scottsdale, AZ
14,929 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 14,929 reviews
January 30, 2018
Chris was very friendly and helpful.very professional and nice to talk to Always follows thru with what we talked about. Would definitely recommend him was very friendly and helpful.very professional and nice to talk to Always follows thru with what we talked about. Would definitely recommend him More
by Tubby 1946
Employees Worked With
Chris Beaman
January 30, 2018
CBB rocks! Excellent customer service, Que was awesome, honest and very professional. All the staff are very friendly and will help you from the time you walk in Excellent customer service, Que was awesome, honest and very professional. All the staff are very friendly and will help you from the time you walk inside to the time you drive away with your new car. Surely will refer them to our friends and family. More
by RENE JOSEPH
Employees Worked With
January 30, 2018
First Benz Found the perfect Mercedes Benz convertible, what an easy process to buy from Certified Benz and Beemer. Thank you very much Jamie for you great costu Found the perfect Mercedes Benz convertible, what an easy process to buy from Certified Benz and Beemer. Thank you very much Jamie for you great costumer service! More
by Ale2163727
January 29, 2018
Stellar Salesman! My husband and I have been looking for the right car for quite some time. When we found it, we went through the credit check process and soon realized My husband and I have been looking for the right car for quite some time. When we found it, we went through the credit check process and soon realized that we didn’t want to do business with this company due to their employees. It was so awful, the typical lies, over charges and arrogance you think of when you think of car salesmen. We left and stopped looking for a bit. We soon realized, we didn’t have choice, we needed another car. We found another car that we liked. We then prepared ourself for the “battle” to come. However, we went to CB&B and meet Danny Q, he was obviously busy but he made an effort to greet us and make us feel welcomed. He was very professional but also personable. He didn’t try and change our mind about the car we wanted, didn’t pressure us into other options or to even buy the car. He spent time showing us the vast inventory of high quality cars. He gave us time to think and make our decision. We appreciate his work ethic and fantastic customer service! I would highly recommend doing business with this stellar salesman! We will definitely use him again for future purchases, thank you Danny! More
by Goya428
Employees Worked With
January 29, 2018
Jack personally taking care of customers My vehicle requires full synthetic oil. The standard oil change intervals for this oil in my vehicle is 10k-15k miles. I bought a maintenance package My vehicle requires full synthetic oil. The standard oil change intervals for this oil in my vehicle is 10k-15k miles. I bought a maintenance package that includes a half dozen oil changes. I bought my car with ~80k miles on it already. I now have 94k and CBB (Valerie twice and Michael once) have had me come in for 3 oil changes already. They claimed my oil change interval was 3k and if I went beyond this, my vehicle would suffer. I just found out that this is not the case and feel very misled. I’m not sure the reason for the misinformation. My time and money have both been wasted. On the first oil change I came in for, (just about a month or so after purchasing my “certified” vehicle), they told me that my front lower control arm bushings were “COMPLETELY shot” (their words). I asked them what they were going to do about it and they said “nothing, unless you pay for the repair.” On another note, during my second oil change, while the service team was working on my car, they said that my key was working fine when it arrived (I have a push-to-start ignition), but had stopped working during the service. I was bewildered when they told me that they would not be taking care of this problem for me. My (supposedly) hour Long oil change turned into a 2.5 hour oil change and they couldn’t start my vehicle to drive it out of the wash area. Finally, a mechanic jimmy-rigged my vehicle to start and they told me not to turn my vehicle off until I was with my other (spare) key and told me I was on my own with this one. Every automotive service center I have told about this incident has told me that the way they handled this incident was appalling. I drove it directly to Land Rover Scottsdale and the mechanic pulled a fuse out and stuck it back in and it was fixed. More of my time was wasted. I will say, in all fairness, that Randy (in service) was the last person I have worked with at CBB, and I have nothing to complain about with him. He was professional and got my car in fast, even though I came into the shop in the evening. ****************update******************** Jack Schneider, the owner of CCB contacted me to discuss my review 3 times over the phone. He listened to me, took care of me as a customer and helped get the bad taste out of my mouth. This was the first time I dealt with Jack and was very much pleased with how he handled the situation. If this was the kind of customer service I received from the beginning, I’d have 3 more cars with that black CBB sticker on the back. Thank you for caring and for your time, Jack. This changed my review from 1 star to 4 stars; I will update this review (all aspects of it) again after my next encounter. More
by Gmcinnis6
Employees Worked With
Other Employees :
Young Michael (?) in service (Replaced Val), Ty in sales and Valerie in service., Randy Wood
January 29, 2018
great service Hands down the best dealership to buy from! They have many cars to choose from, and they just happen to have the exact truck I was looking for. No p Hands down the best dealership to buy from! They have many cars to choose from, and they just happen to have the exact truck I was looking for. No pressure, or "sales manager" shoving a car down your throat. chris and berrin were great, got me all the info I needed on the truck, easy to communicate with. CBB had a great truck at a great price up front and they were honest. The truck had minor problems like a hole on the drivers seat and scratched rims but chris and berrin took care of that before handing me the truck had to wait a few days for it but it was worth the wait. More
by jose
Employees Worked With
Berrin Bigott, Chris Beaman
January 29, 2018
Trade in experience Great overall experience. Non pushy sales team, very accommodating and open to negotiate. Cars were detailed beautifully and we were well taken care o Great overall experience. Non pushy sales team, very accommodating and open to negotiate. Cars were detailed beautifully and we were well taken care of. Would go back for a future purchase. More
by Erinbunni22
Employees Worked With
Berrin Bigott, Gene Penna
January 28, 2018
2014 Ferrari Sam Meranda was courteous, helpful & sought answers to my many questions. Our test drive was eventful as we tested the limits of the vehicle with assu Sam Meranda was courteous, helpful & sought answers to my many questions. Our test drive was eventful as we tested the limits of the vehicle with assured adrenal rush! Great representive of B & B More
by jmoff3505
January 28, 2018
Jack was professional and helpful. Jack (owner) was professional and helpful and stepped in to help with an issue that I had with service. Thanks to Jack for following up with me and ma Jack (owner) was professional and helpful and stepped in to help with an issue that I had with service. Thanks to Jack for following up with me and making it right. More
by Cailey
Employees Worked With
January 28, 2018
Excellent service Just had my BMW in to be serviced for 50K maintenance. Randy went above and beyond throughout the experience. From having all of the paperwork compl Just had my BMW in to be serviced for 50K maintenance. Randy went above and beyond throughout the experience. From having all of the paperwork completed for me so I could drop my car off at 7AM and have a loaner - in less then 5 min from arrival, to taking my car over (so I didn't have to) to BMW to have recalled airbag replaced, to texting me throughout to keep me updated on timing and progress...the experience was fantastic. Couldn't be happier, and appreciate the service level and professionalism. Thanks!! More
by KatWilliams
Employees Worked With
Randy Wood
