Champion Chevrolet

Service center was helpful and considerate to my needs The last time I visited this service center was very displeased..this go round was a pleasure. The service department helped me with all my need and m The last time I visited this service center was very displeased..this go round was a pleasure. The service department helped me with all my need and my Cadillac is back to perfect condition..thank you to Terry and Todd!! More

Champion Chevrolet Great place for Saturday service. First come, first serve. I was in and out in 35 minutes with an oil change and tire rotation. Great service departme Great place for Saturday service. First come, first serve. I was in and out in 35 minutes with an oil change and tire rotation. Great service department More

They r very professional. I was updated as needed They r professional and worked to fix the air conditioner on my truck he service dept was been clean. The service reps were friendly and they have the They r professional and worked to fix the air conditioner on my truck he service dept was been clean. The service reps were friendly and they have the attitude they want to help the customer More

Friendly Stephanie Barrett was very easy to talk with .She covered all aspects of our purchase. She had the down home attitude and was very knowledge about our Stephanie Barrett was very easy to talk with .She covered all aspects of our purchase. She had the down home attitude and was very knowledge about our SRX. More

Excellence I’d visited and called several other dealerships. None met the quality of excellence exhibited by Champion Chevrolet. From honesty to integrity and th I’d visited and called several other dealerships. None met the quality of excellence exhibited by Champion Chevrolet. From honesty to integrity and the individuals I made contact with shined with nothing but professionalism. The organization as a whole from my experience exceeds expectations of buying a new or used vehicle. They’ve earned my business and future business. More

Outstanding Kristen work with me from the start, she was very helpful and did her best to get me the best price, I look at hundreds of car I purchased the one fro Kristen work with me from the start, she was very helpful and did her best to get me the best price, I look at hundreds of car I purchased the one from this dealer, because of her More

Service Department Oversights I set up an appointment to have my Saab's airbag recall completed through Champion Cadillac since they handle Saab recalls now. I set up my appointmen I set up an appointment to have my Saab's airbag recall completed through Champion Cadillac since they handle Saab recalls now. I set up my appointment online 2 weeks ahead of time. I received no fewer than 3 automated emails over that 2 week period and another likely automated email from the service adviser. I also sent an email to the service adviser to confirm my appointment, which was never responded to. I then called the dealership and spent 15 minutes on hold waiting to talk to a service adviser before hanging up. The day of the appointment when I arrived at the dealer, I was told that my customer information did not pull in from the appointment I had set up online. After reentering all info, I was told my car would ready in about an hour to one and a half hours. I hung out in the waiting room for about a half hour, then walked the dealer lot for another half hour before returning to the waiting room. While walking I closely paid attention to the PA system listening for my name and did hear other names called. Eventually the service manager reached out to me and told me that they had paged me several times (I heard nothing) and that they would need to order parts in before they could service my car. The service manager said that they'd reach out to me once the part was in. I was happy with the professional attitude and kindness the employees had. However, not only did the dealership waste over an hour of my time, they ignored my attempts to be sure that my appointment was setup correctly ahead of time and that parts were in stock. Overall I'm not impressed with the customer service that the service department has provided me. More

Very Good Service on Cadillac Escalade was performed under warranty and done exceptional!! Thanks!!! I will return for any other work that needs to be done Service on Cadillac Escalade was performed under warranty and done exceptional!! Thanks!!! I will return for any other work that needs to be done on my wife's vehicle! More

Great service, friendly all around environment. I have been going to Champion Chevrolet for my automotive services since back in 2010. I bought a Camaro SS in 2016 and that's where I continually tak I have been going to Champion Chevrolet for my automotive services since back in 2010. I bought a Camaro SS in 2016 and that's where I continually take it. I bought my son a Certified used 2015 Silverado. I am loyal to them because they treat me right. No better place to buy from. More

Extremely helpful, only took me 30 minutes to make a deal Jay was very helpful and his knowledge of my truck was what sold me within 10 minutes. I had the keys within 5 minutes of showing up to test drive my Jay was very helpful and his knowledge of my truck was what sold me within 10 minutes. I had the keys within 5 minutes of showing up to test drive my truck and they held it for me till the next day to where I could pick it up on my schedule More