Champion Chevrolet

It's usually a long wait to get an appointment but that's because they do great work and always in a short time, that's the reason why they are so busy. because they do great work and always in a short time, that's the reason why they are so busy. More

Very nice & helpful to make sure our charger in our car was working properly. Gave us a new one to replace the damaged one.. was working properly. Gave us a new one to replace the damaged one.. More

Always exceptional service and sales experience. Can't say enough about customer service when dealing with dealership. Can't say enough about customer service when dealing with dealership. More

My wife had to have her Cadillac repaired from water in the gas tank. Thankfully BP paid for it all. Service was great but we asked multiple times for a loaner car and Champion would always tell us they di the gas tank. Thankfully BP paid for it all. Service was great but we asked multiple times for a loaner car and Champion would always tell us they didn’t have one. I thought that was poor business for a Cadillac dealer. Most luxury service departments provide a loaner car even if you’re having your oil changed. Let alone $3000 worth of work done. In the end the service was done correctly and we got her car back. Just could’ve been a better experience. More

The dealership was friendly, patient, clean and inviting. In the finance department, loved that desk - sized computer to actually see the options for additional protection for your vehicle. In the finance department, loved that desk - sized computer to actually see the options for additional protection for your vehicle. More

They charged me to fix an update that was pushed by Chevy and disabled my apple car play! It wasn’t right that I am getting charged because the Chevy updates caused things to be taken off that were previousl and disabled my apple car play! It wasn’t right that I am getting charged because the Chevy updates caused things to be taken off that were previously there. The dealership should do these free of charge because it’s not the customers fault that updates being pushed by Chevy are causing issues for the customer. These updates have to be done so the warranty stays valid. Then my truck has the recall engine and transmission and I told my service adviser and they want to change the fluid in my transmission! Instead of doing their due diligence they are making the customer spend 700 bucks to replace transmission fluid early instead of resolving the issue. More

Everything went awesome. Salesman was very nice an helpful. Great experience. Highly recommend champion chevrolet in johnson city Salesman was very nice an helpful. Great experience. Highly recommend champion chevrolet in johnson city More

I was not given any information after I brought my truck in to have them look at it. After a few minutes of waiting, I retrieved my keys from the check out desk. No one gave me any information of wha in to have them look at it. After a few minutes of waiting, I retrieved my keys from the check out desk. No one gave me any information of what was found to be the issue. More

Very professional friendly and welcoming. Hands down a great service department!!! Would highly recommend them. Hands down a great service department!!! Would highly recommend them. More

Engages with customers and makes the customer a priority. Phil is terrific and explains well. Phil is terrific and explains well. More