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Champion Chevrolet of Avon
Avon, IN
4,275 Reviews
Champion Chevrolet of Avon is family owned and operated and we are proud to be serving the Avon and Indianapolis Area in Central Indiana. Our committed sales staff has many years of experience and makes it their top priority to satisfy each individual customer's needs. We have a large inventory of Chevrolet Vehicles. We also have a great selection of pre-owned and GM Certified vehicles that are personally selected to ensure great quality. Our sales staff is happy to discuss all options with you and help you find the Chevrolet vehicle that is just right for you and your family.
We also offer expertise and stress free GM maintenance and repairs in our Avon, IN Service Department with Central Indiana's only GM Elite Service Award Winner 2015 & 2016. Our service technicians are friendly and knowledgeable and will be happy to advise you on the best maintenance schedule to keep your vehicle running like-new. We also offer a wide selection of the latest Genuine GM Parts and Accessories in our parts department, and our parts specialists will gladly help you find just what you need for your particular GM vehicle. At Champion Chevrolet of Avon we will offer you a straight forward, simple and efficient car buying experience. The way it should be! Give us a try and let us show you how simple buying your next car can be, we promise you'll be glad you did! Visit us today at 183 S. County Rd 525 E. Avon, IN 46123
It is our mission to provide the highest level of service in all aspects of automotive dealership operations, providing our customers with the highest quality products and services at a fair and competitive price. We are committed to leading and dominating the industry in automotive excellence in our market. Through integrity and perseverance, we continue to excel and be relentless in all aspects of our business. Our company is value driven, family oriented and will continue to support our community for generations to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,275 reviews
February 01, 2019
OVERALL PLEASANT EXPERIENCE PROFESSIONAL APPROACH TO DOING BUSINESS TAKES THE GUESSWORK OUT OF THE CAR BUYING PROCESS. ALL THE PEOPLE YOU CONTACT ARE TAKING CARE OF BUSINESS AND PROFESSIONAL APPROACH TO DOING BUSINESS TAKES THE GUESSWORK OUT OF THE CAR BUYING PROCESS. ALL THE PEOPLE YOU CONTACT ARE TAKING CARE OF BUSINESS AND THEY ARE GLAD YOU CAME IN. More
by chevygeezer19
February 01, 2019
Helpful Wow! What an amazing experience. I worked with David Snoddy and Shay Foley; and man did they work hard; to find me just what I wanted. You tell them w Wow! What an amazing experience. I worked with David Snoddy and Shay Foley; and man did they work hard; to find me just what I wanted. You tell them what you want and they find it! They weren’t going to show me anything I wasn’t looking for. We will be back for service and when we are ready for another vehicle. Also the quality of used vehicles they offer can not be matched. Thank you again David and Shay for all of your hard work I really would not have been able to get a better experience anywhere else! More
by Hope46122
February 01, 2019
Broken promises and questionable sales practice This will not be a glowing review! But truthful. 1. Two vehicles I was interested in was not pulled up and ready for me to look at as agreed by the This will not be a glowing review! But truthful. 1. Two vehicles I was interested in was not pulled up and ready for me to look at as agreed by the salesperson. Caused time delay for me. 2. He agreed to sell me either vehicle for $300 below the advertised price. When I arrived that evening the person I spoke with on the telephone was not there so I dealt with another salesperson. I told him the other salesperson agreed to sell the vehicle to me for $300 less than advertised. This salesperson disagreed so I asked if he would call the other salesperson and he would not. I then showed him an email showing a $300 price reduction. He then got approval to sell to me for $300 less. 3. The tire pressure was low on all tires and he said it would be taken care of when I picked it up. They were not. I had to do it myself. 4. The vehicle was low on gas so he agreed it would be filled upon pickup. When I returned the salesperson told me his boss declined to fill the tank with gas as promised to me. (would it have been much better to fulfill the promise to me, the customer, (about $35) and then just tell the salesperson not to do that again? Leadership 101). 5. When reviewing the sales paperwork I noticed that the sales price was not reduced by the agreed upon $300. The paperwork had to be reprinted to reflect the lower amount (hum, what if I did not catch that?). 6. VERY IMPORTANT: They tried to sell me an after market product called EasyCare Etch Anti-Theft program for $299. It was already written up on the sales contract. When I questioned it I was told it was pre-installed on the vehicle and REQUIRED in order to purchase the vehicle. I closed the deal and left with the vehicle. Later at home I reviewed the paperwork and when I got to the EasyCare Etch Anti-Theft program document it clearly said that purchasing it was NOT a requirement for financing and I could have declined it by checking a box! I was very upset with that tactic! The next day I spoke with the same person who told me it was a purchase requirement. After some discussion he agreed to refund me the $299 and also fill the tank with gas. I declined the gas because it is a 45 minute drive for me to get there. When I received the check it did contain $26 for the promised fuel. In my honest opinion I believe the way this dealership gets you to buy the EasyCare Etch Anti-Theft program by the use of sliding the document by you to sign and then simply listing it on the sales contract as "after market" and not by name is very deceptive. Remember: At the time of sale I was also told it was required but the actual document indicated it is NOT. I am sure the EasyCare Etch Anti-Theft program is good to have but this dealership really needs to re-tool how they go about presenting it to customers. *It should be noted that when the dealership learned of this review they did reach out to me in an attempt to make things right. I explained what that would take and they expressed if they fullfiulled my request the profit on my vehicle purchase would be too small for them. So, at the end of the day this dealership is willing to take profit over customers who have legitimate grievances. With this mindset, in my opinion, Champion Auto will never grow from "Good to Great" and will never have a true commitment to excellence. If I were calling the shots at Champion Auto and learned of this customer's experience and review, I would tell my managers "In this case, I don't care if we make one penny on this sell as long as we satisfy this customer to their satisfaction." More
by What Would Bill Estes do?
January 31, 2019
Great job! They were on time as stated and gave me information regarding another issue I had experienced so I new what to check the next time it happened. Great They were on time as stated and gave me information regarding another issue I had experienced so I new what to check the next time it happened. Great customer experience! More
by Ponzchris
Employees Worked With
Will Whitley
January 30, 2019
No Issues Went to lease a car for my daughter. Very professional and pleased with the experience. The total time was a little longer than expected but with th Went to lease a car for my daughter. Very professional and pleased with the experience. The total time was a little longer than expected but with the amount of state and lease paperwork there is really no way around it. More
by DaughterLease
January 30, 2019
Quick and painless! I unexpectedly found myself needing a car last minute and Andrea Goodwin made this expierence as smooth as possible! Very knowledgeable, helpful and p I unexpectedly found myself needing a car last minute and Andrea Goodwin made this expierence as smooth as possible! Very knowledgeable, helpful and patient! Shay Foley made signing a bunch of papers seem way less stressful. Both have great customer service and great personalities. Also, the large inventory of cars made my visit so much better than I imagined considering the time crunch and bad day I was having previously. One more thing! Thank you for towing my Cobalt from the side of the road to your dealership!! I will definitely recommend this dealership to others! More
by Jourdan
January 30, 2019
Service Review Service Adviser was Will Whitley. He was very helpful and provided me with the information I needed. The problem was a blown engine and it had to b Service Adviser was Will Whitley. He was very helpful and provided me with the information I needed. The problem was a blown engine and it had to be replaced or repaired. After discussing it with Will we decided to go with a new engine. More
by sherrill,don129
Employees Worked With
Will Whitley
January 29, 2019
Very good service. Person who took care of me made it pleasant experience.Hope the other employees do as good a job.Car was finished sooner then expected which was good. Person who took care of me made it pleasant experience.Hope the other employees do as good a job.Car was finished sooner then expected which was good.Keep up the good work. More
by Callaway,jeff
Employees Worked With
Vickie Cooley, Zac Neeley
January 29, 2019
Awesome Dealership I have always been treated with courtesy and respect at this dealership. The experience of purchasing a new car was most enjoyable and I received all I have always been treated with courtesy and respect at this dealership. The experience of purchasing a new car was most enjoyable and I received all the help I needed from many. I know I will always be welcome to return to this dealership and receive excellent service on my new vehicle. More
by Linda44
January 29, 2019
Purchase I am very pleased with the customer service is very friendly and are very honest about what you are getting into this is my second car here and will k I am very pleased with the customer service is very friendly and are very honest about what you are getting into this is my second car here and will keep coming back More
by pjmcqueen37
