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Chapman Ford Lancaster
Lancaster, PA
1,087 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,087 reviews
May 28, 2025
Very nice guy. Explained everything in detail and was very helpful. Would definitely recommend him again to anyone if they need help. Explained everything in detail and was very helpful. Would definitely recommend him again to anyone if they need help. More
by Ty Young-Allen
May 28, 2025
Top quality service. Staff were very professional. Highly recommend there service to anyone. Excellence at its finest. Staff were very professional. Highly recommend there service to anyone. Excellence at its finest. More
by meganyoungbennett
May 26, 2025
He was wonderful with us he was great please keep him around he will serve your company well. I thought John Meshey treated us well well Tyler was very good as well i would say we were blessed thank you around he will serve your company well. I thought John Meshey treated us well well Tyler was very good as well i would say we were blessed thank you Tyler. More
by Piglet21tigger
Employees Worked With
Other Employees :
Tyler
May 18, 2025
Had a great experience at Chapman. Tyler Dahowski and Mike Mumma took care of me. Come in and ask for Tyler. You will not be disappointed! Tyler Dahowski and Mike Mumma took care of me. Come in and ask for Tyler. You will not be disappointed! More
by adam_glassgd
May 15, 2025
Thank you Tyler for the best sales experience. You made the whole buying process from start to finish. You made the whole buying process from start to finish. More
by Jenn
May 09, 2025
Inrcredibly pleasant, thorough, and helpful. It's a pleasure working with Tyler. This is the 4th time working with him. It's a pleasure working with Tyler. This is the 4th time working with him. More
by bobby
Employees Worked With
May 08, 2025
Chapman Ford was great! Very clean well kept dealership. Everyone there was very helpful and pleasant to work with. It was definitely one of the best dealership experiences Very clean well kept dealership. Everyone there was very helpful and pleasant to work with. It was definitely one of the best dealership experiences I have ever had! More
by ivan.shrom
May 07, 2025
Everyone at Chapman Ford was very helpful to get me into my new Bronco. Especially John Hatzis! They all shared their experiences with the Bronco to ensure my comfort in buying it. I love it so far! my new Bronco. Especially John Hatzis! They all shared their experiences with the Bronco to ensure my comfort in buying it. I love it so far! More
by fillycope
May 07, 2025
Tyler is awesome! Super knowledgeable and all around nice guy. It was a pleasure getting my new car from him. Super knowledgeable and all around nice guy. It was a pleasure getting my new car from him. More
by alexpasch
May 05, 2025
First time buyer of Ford and was very impressed with Aaron on his knowledge and professionalism said being there under a year. Aaron on his knowledge and professionalism said being there under a year. More
by aimehauck
Employees Worked With
