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Chapman Ford Lancaster
Lancaster, PA
1,083 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,083 reviews
May 09, 2025
Inrcredibly pleasant, thorough, and helpful. It's a pleasure working with Tyler. This is the 4th time working with him. It's a pleasure working with Tyler. This is the 4th time working with him. More
by bobby
Employees Worked With
May 08, 2025
Chapman Ford was great! Very clean well kept dealership. Everyone there was very helpful and pleasant to work with. It was definitely one of the best dealership experiences Very clean well kept dealership. Everyone there was very helpful and pleasant to work with. It was definitely one of the best dealership experiences I have ever had! More
by ivan.shrom
May 07, 2025
Everyone at Chapman Ford was very helpful to get me into my new Bronco. Especially John Hatzis! They all shared their experiences with the Bronco to ensure my comfort in buying it. I love it so far! my new Bronco. Especially John Hatzis! They all shared their experiences with the Bronco to ensure my comfort in buying it. I love it so far! More
by fillycope
May 07, 2025
Tyler is awesome! Super knowledgeable and all around nice guy. It was a pleasure getting my new car from him. Super knowledgeable and all around nice guy. It was a pleasure getting my new car from him. More
by alexpasch
May 05, 2025
First time buyer of Ford and was very impressed with Aaron on his knowledge and professionalism said being there under a year. Aaron on his knowledge and professionalism said being there under a year. More
by aimehauck
Employees Worked With
May 05, 2025
My experience at Chapman Ford Dealership in Lancaster was very positive. The Sales man Aaron was very polite, respectful and very knowledgeable. Great overall experience. Thank you! very positive. The Sales man Aaron was very polite, respectful and very knowledgeable. Great overall experience. Thank you! More
by aschaeffer90
May 05, 2025
The dealership was quick and efficient with helping me purchase a Ford Maverick. Answered all of my questions and was able to pair me with the perfect Maverick! purchase a Ford Maverick. Answered all of my questions and was able to pair me with the perfect Maverick! More
by Nickberger223
May 02, 2025
I highly recommend Chapman Ford, I had a great experience there. Ethan Steck was my salesman and he was very helpful, honest, and quick to address any questions we had. I often avoid big dealerships because there. Ethan Steck was my salesman and he was very helpful, honest, and quick to address any questions we had. I often avoid big dealerships because I hate feeling like they're hiding something or trying to bait me with a good price and then upsell, but this was not an issue at all with this dealership. They gave us the full history of the car and I paid a very fair price. A few weeks later I am loving the vehicle I bought from them. I've been telling everyone I know who's looking for a car to go to Chapman and talk to Ethan! More
by lem168000
April 30, 2025
Tyler and GM Jason were wonderful to work with and they’ve gained life long new customers. they’ve gained life long new customers. More
by Ksalada
April 28, 2025
This is the second vehicle I bought at Chapman Ford of Lancaster. There very well could be a third in the future. Lancaster. There very well could be a third in the future. More
by Gebby
