Chapman Ford Lancaster
Lancaster, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Drove my truck down for an appointment to fix a faulty camera on a brand new Raptor. Also scheduled an appointment for a protective coating on the paint but was told I did not qualify for it. Salesman sai camera on a brand new Raptor. Also scheduled an appointment for a protective coating on the paint but was told I did not qualify for it. Salesman said I had three months to get the coating but turned out it was a lie. Went to pick up my truck after it was finished only to be disappointed they didn’t even run a hose over it. Next Ford will be from a new dealership. More
I was very pleased with the awsome service I received at this location. I am on my third Ford lease now and by far this dealership is the best.Scott my salesmen is the reason for this. He was 100% on top of this location. I am on my third Ford lease now and by far this dealership is the best.Scott my salesmen is the reason for this. He was 100% on top of everything. I did not have to call him one time . He is the man . I love this guy. I will definitely be back to see him again. Thank you all for a wonderful experience. Tony Mohr More
The dealership did a great job of getting my vehicle in quickly for my state inspection and recommended a 30,000 mile service which was needed. quickly for my state inspection and recommended a 30,000 mile service which was needed. More
Working with Mike Tufano is always a great experience! He is always courteous, friendly, and professional! He explains every detail of the service being provided, and this is one of the reasons I come back t is always courteous, friendly, and professional! He explains every detail of the service being provided, and this is one of the reasons I come back to this establishment. Thank you so much Mike and thank you so much to Chapman of Lancaster! More
Absolutely Amazing, I felt right at home and everyone was a pleasure to work with. I will be recommending my family and friends to do business with such a great dealer who exceeded every expectation I had. a pleasure to work with. I will be recommending my family and friends to do business with such a great dealer who exceeded every expectation I had. Thanks! More
Was able to get an appointment the next morning for this recall. I feel like family the way they treat you. I was very impressed with everyone!! recall. I feel like family the way they treat you. I was very impressed with everyone!! More
SCHEDULING THE APPOINTMENT WAS QUICK & EASY. TRUCK WAS REPAIRED AND I WAS ABLE TO PUT BACK ON THE ROAD IN RECORD TIME. I WILL USE THEM NEXT TIME AS WELL !! REPAIRED AND I WAS ABLE TO PUT BACK ON THE ROAD IN RECORD TIME. I WILL USE THEM NEXT TIME AS WELL !! More
When I entered the door I was acknowledged with courtesy and friendliness. They set me up with a rental car. Greg Schultz explained what would happen and kept me up to date on what was happening. He also ca and friendliness. They set me up with a rental car. Greg Schultz explained what would happen and kept me up to date on what was happening. He also called me to get more details on the accident, so that he would not miss anything. The car looks like new and rides like new. They even washed the car and cleaned the inside. I am very pleased with their service! More
Amazing.took care of everything exactly the way I wanted it. Knew I wasn't feeling well and took care to have everything ready for my arrival. it. Knew I wasn't feeling well and took care to have everything ready for my arrival. More