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Chapman Ford Lancaster

Lancaster, PA

4.9
987 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone. Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process. A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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1485 Manheim Pike

Lancaster, PA

17601

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Showing 987 reviews

January 15, 2024

We had an awesome experience! Erik was the best. He stayed in contact with us daily while we were in the process of buying our Bronco and even called our insurance company for us. More

by Kimf10320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Roman
January 11, 2024

Choosing Chapman for my recent car purchase was a decision I'm grateful for. The dealership's commitment to customer satisfaction was evident from the start. Having been to other dealerships in LanCo More

by Luvableme102
Recommend Dealer
Yes
Employees Worked With
Lino De La Rosa - Familia
January 09, 2024

Lino provided exceptional service throughout the purchasing process. Right from the start, it was evident that Lino De La Rosa possessed an impressive depth of knowledge about vehicles on the lot. H More

by Cassandra S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lino De La Rosa - Familia
January 06, 2024

Erik was very helpful with the purchasing process and was always available to answer any questions I had about the vehicle. Always greeted me with a smile was respectful and professional the entire process. More

by cherguielias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN ZAYAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2024

Buying experience was outstanding. Scott Greiner is extremely knowledgeable and courteous. No pressure. The business manager made the paperwork process seamless Highly recommend this More

by tillerpower24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greiner
November 18, 2023

One of the worst don't shop there they LIE. Have a story for everything zach and Ryan screwed us on 2 cars and worst comunication More

by p2bf2
Recommend Dealer
No
Employees Worked With
RYAN ZAYAS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Roman
October 26, 2023

Scott is honest and goes out of his way to accommodate you. I purchased many vehicles in 40 years and I felt comfortable, no pressure More

by Slick Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Oct 26, 2023 -

Slick Rick responded

Very knowledgeable people there in sales service and body shop

September 15, 2023

Best experience I’ve ever had buying a vehicle. My husband saw the Ecosport in the showroom. I was at work and our salesman, Erik Janco, brought the car to my work so I could see it. Within a fe More

by shirkdl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Excellent service provided by our salesperson Lino De La Rosa. I would highly recommend the dealership and Lino to anyone. More

by mikedonato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lino De La Rosa - Familia
August 13, 2023

Dashawn answered all my questions without hesitation and it was clear he has spend time learning the ford material and excels at delivering that info to customers however they need ! More

by Justin Uleau
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dashawn Martinez
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