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Chapman Ford Lancaster
Lancaster, PA
1,103 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,103 reviews
March 12, 2025
The customer service was the best and would return to purchase another vehicle. Great staff purchase another vehicle. Great staff More
by Court44
March 10, 2025
Tyler is fantastic and the whole team is amazing. Very fun experience which you do not get with a lot of car buying experiences. Very fun experience which you do not get with a lot of car buying experiences. More
by Ttherit2
March 09, 2025
Tyler is always helpful and a pleasure to work with, if any issues arise he is ready to help. any issues arise he is ready to help. More
by justme1075
Employees Worked With
March 08, 2025
Bought my first new car with Tyler. He made the process super easy and explained everything thoroughly. He made the process super easy and explained everything thoroughly. More
by Moralesl
March 07, 2025
Tyler and Chapman Ford always gives great service. We will definitely come back here for any car purchases! We will definitely come back here for any car purchases! More
by jhmorales13
March 07, 2025
My family had an amazing experience with Chapman Ford, beginning with the sales team, and ending with the finance department. It’s a good group of people contributing to a wonderful experience for the con beginning with the sales team, and ending with the finance department. It’s a good group of people contributing to a wonderful experience for the consumer. More
by rskwiatkowski
March 04, 2025
Chapman Ford of Lancaster and our salesman Tyler made the buying experience less stressful and a very smooth transaction. Tyler even went over and beyond by driving the new truck to my residence to verify th buying experience less stressful and a very smooth transaction. Tyler even went over and beyond by driving the new truck to my residence to verify that it would fit in the garage which gave me an opportunity to go over it before the final purchase. More
by E Janney
March 04, 2025
Pleasant process from the start to the end. Tyler, Jared and Mike made it happen in a timely fashion and with no hassles. Tyler, Jared and Mike made it happen in a timely fashion and with no hassles. More
by Rose J
March 04, 2025
Very communicative, worked with my busy schedule to get what I needed when I needed it what I needed when I needed it More
by zbeck1411
Employees Worked With
March 04, 2025
I had an excellent salesman Alvonte Addison. He was straight forward, honest, helpful and knowledgable. I would recommend him to anyone. He was straight forward, honest, helpful and knowledgable. I would recommend him to anyone. More
by balmert22
