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Chapman Ford Lancaster

Lancaster, PA

4.9
994 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone. Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process. A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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1485 Manheim Pike

Lancaster, PA

17601

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Showing 994 reviews

January 27, 2018

New vehicle purchase My wife and I purchased three new Fords from Scott and Chapman Ford. He’s always done everything to make sure we were very happy with our experience. More

by DougL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Deshong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greiner, Butch Simms
Jan 30, 2018 -

Chapman Ford Lancaster responded

We really appreciate the time you have taken to leave this review. We also want to thank you for your business. Scott is a very good salesman, we’re glad to have him. Thank you for coming to Chapman Ford of Lancaster!

January 27, 2018

Great buying experience I have bought at least 8 vehicles from Scott over the years and have recommended him to friends. He has always been a great help, with anything I need More

by Bill Helman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

We really appreciate the time you have taken to leave this review. We also want to thank you for your business. Scott is a very good salesman, we’re glad to have him. Thank you for coming to Chapman Ford of Lancaster!

January 27, 2018

Awesome experience! Mike was super helpful throughout the entire process. He found us exactly what we were looking for. The whole process was fast and efficient. Overall More

by Bigtrite2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

January 26, 2018

Best Car Buying Experience Scott will work hard to get you the best deal and make your car buying experience a pleasant one. He is very professional and knowledgeable. Highly More

by Tombold29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

We really appreciate the time you have taken to leave this review. We also want to thank you for your business. Scott is a very good salesman, we’re glad to have him. Thank you for coming to Chapman Ford of Lancaster!

January 26, 2018

Spectacular I walked into Chapman Ford as an outsider. I was greeted by Tony as I was gazing the field full of pickup trucks. He was a well dressed gentleman who More

by Amurr12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Torres
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thank you for the kind words and trusting us with your business.

January 26, 2018

Buying a new car experience . Family like atmoshpere. Tony Torres was an exceptional sales person and very negotiable Tom the General manager was also very helpful! I am recommen More

by Robert.neff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Torres, Andrew Proctor
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thank you for recommending us! We appreciate customers like you and look forward to serving you again!

January 26, 2018

Awesome experience Scott Greiner was excellent. The whole experience was very professional and it made my buying decision easy. Everything was seamless and i even got be More

by Beach Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Deshong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

We are happy to hear you had such a great Experience with us, Scott will be excited to hear your kind words. Thank you for coming to Chapman Ford of Lancaster!

January 26, 2018

Top notch I shopped around before coming to Chapman. Scott made me feel special and I felt like I made the right decision. He worked in my best interest More

by Beach Fun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

We really appreciate this review. Scott is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

January 26, 2018

Browsing for a car Very helpful young man. Listen to what I was looking for. In a vehical. Gave me time to think about what I like too do. I recommend your dealersh More

by Cyyyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Torres
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thanks for your kind review. We are thankful to have Tony on our team. We really appreciate your business and hope you enjoy your vehicle!

January 25, 2018

15 ford fusion lease Jared Meshey was the salesman I had. He made things quick and painless and put me in a great car at the price I was looking for. Overall great experie More

by Kdew685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Chapman Ford Lancaster responded

We're thrilled to hear you enjoyed your experience with Jared here at Chapman Ford of Lancaster! Customer Service is a high priority for us and we love to hear when we are able to deliver.

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