Back

Chapman Nissan

Philadelphia, PA

4.7
151 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
Contact Dealership

6723 Essington Avenue

Philadelphia, PA

19153

Directions

By Type

Showing 151 reviews

May 23, 2025

Well informed about my issues with my vehicle, I left pleased with the work done More

by Purple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jihira Roman
May 22, 2025

Great staff, quick service & easy to talk to. They always make me feel welcomed there More

by suknalisrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
May 22, 2025 -

Chapman Nissan responded

Thank you so much for the kind words! We're thrilled to hear that you feel welcomed and well taken care of. It means a lot to us that you enjoy our service and staff. Looking forward to seeing you again soon! 😊

May 22, 2025

Chapman Nissan is a great place to purchase a car and to have your car serviced. They are excellent in making sure that your car needs are met..The technicians will go beyond the call iof duty to make sure More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Chapman Nissan responded

Cookie Chapman Nissan is a great place to purchase a car and to have your car serviced. They are excellent in making sure that your car needs are met..The technicians will go beyond the call iof duty to make sure you are satisfied.

May 22, 2025 -

Chapman Nissan responded

Thank you so much, Cookie! We're grateful for your kind words and thrilled to hear about your positive experience with both our sales and service teams. Our technicians truly take pride in going the extra mile, and it's wonderful to know their efforts made a difference for you. We appreciate your support and look forward to serving you again!

May 22, 2025

Such a big inconvenience to deal with. Why would a dealership ask me what is wrong with the car? That is why I had it towed. More

by drew.meier21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Bear
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Chapman Nissan responded

Hi Drew, we're sorry to hear about your experience and completely understand your frustration. When a vehicle is towed in, we sometimes ask for any details you might be aware of to help our technicians diagnose the issue more efficiently. That said, we appreciate your feedback and will use it to improve how we communicate during the service process. If there's anything we can do to make this right, please don’t hesitate to reach out directly.

May 21, 2025

Always professional and communicate the status of service. I miss having the fresh donuts for the early birds. More

by ewsugie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Chapman Nissan responded

Thank you so much! We're glad to hear you appreciate the professionalism and communication—that means a lot to us. And we hear you on the donuts! 😊 We miss those early morning treats too. Who knows, maybe they’ll make a comeback one day! Thanks again for your continued support!

May 21, 2025

Friendly. Upfront pricing. Provides transportation. Most recently fixed wheels, provide standard service. Vehicle completed sooner than expected More

by drhooksan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Chapman Nissan responded

Thank you so much for the great feedback! We're happy to hear you had a positive experience with our team—from the friendly service and upfront pricing to the timely repairs and transportation. It's always our goal to exceed expectations, and we're glad we could do that for you. We appreciate your trust and look forward to serving you again!

May 19, 2025

I really appreciate the way that that Campan Nissan takes care of my car I like the way that call let me know what my car needs in the future More

by Kevin.Swinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Chapman Nissan responded

Thanks so much, Kevin! We’re really happy to hear that you appreciate the care we give your car and the updates on what it might need down the road. Keeping you informed and your car in great shape is what we’re all about. We truly appreciate your trust in Chapman Nissan!

May 19, 2025

I have always used Chapman Nissan for servicing my 11-year-old cube. They offer the best service. They are honest and reasonable. More

by markfnolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Chapman Nissan responded

Thank you, Mark! We’re honored to be your trusted service provider for your Cube over the years. Honesty and reasonable service are values we take great pride in, and it’s wonderful to hear they’ve made a difference for you. We look forward to continuing to care for your vehicle!

May 19, 2025

Customer satisfaction ratings are phenomenal. Will continue to promote and highlight the amazing product Eye received.💯 More

by ashanti.n.adderly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keane Storey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Overholtzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
May 22, 2025 -

Chapman Nissan responded

Thank you so much, Ashanti! We’re delighted to hear you’re pleased with your experience and the product you received. Your support means a lot to us, and we truly appreciate you sharing your positive experience. Looking forward to continuing to serve you! 💯

May 18, 2025

I was greeted by a service person who explained to me what was going to happen. The service was prompt and I waited for the work to be done. It was done within the time promised. Thank you Nissan. More

by femebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Chapman Nissan responded

Thank you so much for your kind feedback! We're glad to hear you had a positive experience and that everything was completed promptly and as promised. We appreciate your trust in Nissan and look forward to serving you again in the future! 🚗💙

2
...