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Chapman Nissan

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.8
287 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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6723 Essington Avenue

Philadelphia, PA

19153

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Showing 287 reviews

January 28, 2026

Very professional and kept me in the loop. I would bring my car there anytime More

by arthurinefoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Chapman Nissan responded

Thank you so much for your kind review! We’re glad to hear our team was professional and kept you informed throughout your visit. We truly appreciate your trust and look forward to serving you again anytime!

January 27, 2026

Gm, the dealership is very professional and friendly. The atmosphere is also pleasant... Very worker as a smile on their face when serving you. More

by joy4all2c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist was pleasant and professional.
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Jan 28, 2026 -

Chapman Nissan responded

Thank you so much for your kind review! We’re glad to hear you found our dealership professional, friendly, and welcoming. Our team truly enjoys serving our customers with a smile, and we appreciate your business. We look forward to seeing you again!

January 26, 2026

Everyone at Chapman is very nice and extremely helpful. They were able to help take care of our vehicles and the turnaround time is always faster than I anticipate! More

by marlayne.bondarchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2026 -

Chapman Nissan responded

Thank you so much, Marlayne, for your kind words! We’re thrilled to hear that our team was helpful and that your service was completed faster than expected. We truly appreciate your trust in Chapman and look forward to taking care of your vehicles again!

January 26, 2026

Fantastic all staff thanks wonderful service and free wash with all service done would be excellent. More

by johnpaulcomedian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2026 -

Chapman Nissan responded

Thank you so much for the wonderful feedback! We’re thrilled to hear you had a great experience with our staff and service. We also appreciate your suggestion about a free car wash — we’ll be sure to share that with our team. We look forward to serving you again!

January 26, 2026

Easy in easy out service. transparent, Chapmen make it convenient to get your Nissan service. More

by Willcar24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2026 -

Chapman Nissan responded

Thank you for your kind review! We’re glad to hear your visit was easy, transparent, and convenient. We truly appreciate you choosing Chapman for your Nissan service and look forward to seeing you again!

Jan 28, 2026 -

Chapman Nissan responded

Thank you so much for your kind words! We’re glad to hear you found our dealership professional, friendly, and welcoming. Our team takes pride in providing great service with a smile, and we truly appreciate your business. We look forward to seeing you again!

January 17, 2026

I’m not sure if I was given a cheap Bulk Motor oil or received the same oil my vehicle usually gets. Since I brought my vehicle i. For thus Service Now not running right ??????? Just not completely More

by Mildred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ricciardi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2026 -

Chapman Nissan responded

Thank you for bringing this to our attention. We’re sorry to hear that you’re not fully satisfied with your recent service experience. We want to assure you that we use manufacturer-approved oil for all services, but we understand your concern and would like the opportunity to inspect your vehicle and address any issues you’re experiencing. Please contact our service department at your convenience so we can make Please Contact me directly to discuss your concerns. Lincoln Overholtzer Chapman Nissan Owner loyalty manager Cell 484-467-0796 Thank You

December 13, 2025

Dwayne and the rest of the service staff are the best. Always a pleasure to work with them. More

by edwardwisniewski2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

Chapman Nissan responded

Thank you for the kind words! Dwayne and the entire service team truly appreciate your support. It’s always a pleasure working with you, and we look forward to seeing you again.

November 25, 2025

Making the online appointment was easy and when I came in, they were attended me in less than 10 minutes. The whole process was smooth and as scheduled. More

by YY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was the Service Crews/ Teams. All of them were very nice.
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Nov 25, 2025 -

Chapman Nissan responded

Thank you for sharing your experience! We’re glad to hear the online appointment was easy to set up and that you were attended to quickly. It’s great to know the entire process was smooth and right on schedule. We appreciate your visit and look forward to seeing you again!

November 05, 2025

Mr.woods was excellent help. He walked me through every questions in buying my new vehicle including tags insurance all of the above More

by Peaches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Loftlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Chapman Nissan responded

Thank you for sharing your experience, Peaches! We're glad Mr. Woods was able to guide you through every step of your new vehicle purchase. Enjoy your new ride! 🚗👏

Nov 06, 2025 -

Chapman Nissan responded

Thank you for sharing your experience, Peaches! We're glad Mr. Woods was able to guide you through every step of your new vehicle purchase. Enjoy your new ride! 🚗👏

October 05, 2025

Mr.Anderson has very good customer service skills and patience..Also he answer any questions .. More

by Cho_co_late1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Anderson
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Oct 06, 2025 -

Chapman Nissan responded

"Thank you for recognizing Mr. Anderson! We’re glad to hear he provided patient and helpful service by answering all your questions. We’ll be sure to share your kind words with him."

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