Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chapman Nissan
Philadelphia, PA
359 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 359 reviews
March 18, 2026
Thank you Daniel for a job well done. I felt comfortable with the service and enjoying the cappuccino I felt comfortable with the service and enjoying the cappuccino More
by Yvette Nichols
Employees Worked With
March 17, 2026
I don’t like the kind of evaluation that tells me how many words to use. My experience was excellent. I received what was needed and not just what was recommended. many words to use. My experience was excellent. I received what was needed and not just what was recommended. More
by Shirley1williams
Verified CustomerEmployees Worked With
March 17, 2026
Professional, Friendly and Prompt. His smile as a greeting was appreciated in today’s world. His smile as a greeting was appreciated in today’s world. More
by carichards0
Employees Worked With
March 17, 2026
Dwayne was great and the service was awesome. It's only my second time there, but both times were great. It's only my second time there, but both times were great. More
by mmartin33
March 16, 2026
Dwayne was very polite and friendly. He appear to know what I needed. I’ very satisfied. He appear to know what I needed. I’ very satisfied. More
by clarissa.leftwich
March 13, 2026
The car was finished when I needed it. They checked the tires but not the tire pressure which was low. I should have asked them to do that…. They checked the tires but not the tire pressure which was low. I should have asked them to do that…. More
by bonnie.hamilton44
Employees Worked With
March 13, 2026
I was told when I got my first oil change that I had 1 more free change but when I got my transmission flush I was charged for the oil change and told that it had expired in February though Chris took it more free change but when I got my transmission flush I was charged for the oil change and told that it had expired in February though Chris took it off I was shocked with that information thanks to Chris for his response and understanding. More
by jevgardner
Employees Worked With
March 13, 2026
Good dealership. I am very satisfied with the way they conduct business. I plan on continuing future dealings with this dealership for leasing and serving my vehicle. I am very satisfied with the way they conduct business. I plan on continuing future dealings with this dealership for leasing and serving my vehicle. More
by bignick777
Employees Worked With
