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Charles Gabus Ford
Des Moines, IA
605 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 605 reviews
August 30, 2025
Very good. Especially the service department because they gave advice for my future service work. Especially the service department because they gave advice for my future service work. More
by Steve
Employees Worked With
August 28, 2025
Tom Vrieze, Sales Rep, was great! He was very responsive and knew the vehicle's specs. The dealership is first rate. He was very responsive and knew the vehicle's specs. The dealership is first rate. More
by cehsinc
Employees Worked With
August 27, 2025
Very efficient service, in and out quickly. Knowledgable staff. Payment method needs to be updated (no tap option). Knowledgable staff. Payment method needs to be updated (no tap option). More
by gdoelle1951
August 26, 2025
The mobile service (thank you, John! ) have been amazing… coming to my home garage or finding my vehicle at my work parking lot & providing its needed services on the spot. And the time ) have been amazing… coming to my home garage or finding my vehicle at my work parking lot & providing its needed services on the spot. And the time I needed to take in my car unexpectedly into the shop, CGF provided me w/a free shuttle ride to & from work. More
by Harold G
Employees Worked With
Josh in sales & John in repair & maintenance
August 15, 2025
Very true, they are the best team in dsm. very professionals and hospitable. We know Robert for years and his team is amazing with Adam's great smile!! My family and I greatly appreciate all o very professionals and hospitable. We know Robert for years and his team is amazing with Adam's great smile!! My family and I greatly appreciate all of you!! More
by M.a.halim ( halim)
August 14, 2025
Great help form Eric and everyone he knew what were looking for and got us the best deal We will be back again looking for and got us the best deal We will be back again More
by mnknecht
Employees Worked With
August 14, 2025
Friendly staff and nice facility. Knowledgeable mechanics/ I like my ford to be worked on by people who know my car. Only knock is prices are too high Knowledgeable mechanics/ I like my ford to be worked on by people who know my car. Only knock is prices are too high More
by jim.kuhlman69
Employees Worked With
August 13, 2025
Worst company ever. I did request a loaner like my paper work shows but you never sent one. $600 you need to take off my bill as I'm getting threats to be sued. That's f I did request a loaner like my paper work shows but you never sent one. $600 you need to take off my bill as I'm getting threats to be sued. That's fine I'll take it to court. With the proof you stole my SS 1SS Camaro and I have 2 sets of paperwork from you and so does DMV. You sent paperwork to them a year apart listing 2 similar cars with the same VIN #!!! The VIN # is on each engine. No 2 cars have the same VIN#. That's life in Prison. DMV told me that and told me to call the police. GM is trucks. Camaro is not a GM product. The company's own part in each. That's it. There is no GM Camaro truck! Your cameras will show who took my car. I paid $35,000+ and I have proof. You can't get your stories straight. More
by SS 1SS owner
Employees Worked With
August 11, 2025
Did an amazing job with all my vehicles. Michael always takes special care of my 2000 Stage 1 Roush Mustang. He is the only tech I trust to service such a special car. Michael always takes special care of my 2000 Stage 1 Roush Mustang. He is the only tech I trust to service such a special car. More
by david_eric_broomhall
