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Charles Gabus Ford

Des Moines, IA

4.8
644 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 644 reviews

December 05, 2025

I think it is efficient and clean and employees are courteous and take time to listen to your concerns More

by Gunner.anderson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Rubenking
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2025

They were friendly and polite. They were quick to finish repairs and I appreciated the ride on a cold winter day! More

by tutimprov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Rubenking
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2025

Jeffery Turner was great, really shines in his salesmanship. He knows what I mean.....The best thing about Jeff is that he knows his vehicles and if he can't answer a specific question, he will fi More

by annrn1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2025

Unfortunately the problem was not solved of auto starting at stoplight not restarting and $450.00 later still happens More

by truckluver27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Hays
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2025

Very helpful helping me find what I need, courteous employees. I strongly recommend this dealership for all your automotive needs More

by montejimmerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Vrieze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Charles Gabus Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2025

Had new tires put on. Good, quick service. Waited in lobby and work was done faster than expected. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

Tom was very helpful. They were able to give me in my vehicle right away. They walked me through all the details and followed up right away. More

by jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Vrieze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Charles Gabus Ford responded

Hi Jim, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2025

I have purchased several cars from Charles Gabus Ford but specifically from Stephen. He is a great guy, responsive, and works with me the way I want. I buy on relationships not just on price. Stephen has tak More

by v8muscle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Charles Gabus Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 07, 2025

Had to call back to ensure the recall part arrived but other than that the service was great. I appreciated them dropping off my car at my work location when the work was completed. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2025

Great dealership fast and friendly they keep you well informed on what is being done to you vehicle More

by Pappy6977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2025 -

Charles Gabus Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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