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Charles Gabus Ford
Des Moines, IA
631 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 631 reviews
October 31, 2025
Have had great service and support for my two Ford hybrid Fusions. Friendly staff over past 16 years. Fusions. Friendly staff over past 16 years. More
by Anna
Employees Worked With
October 30, 2025
Felt as if I was gauged on my latest repair, two bolts to replace part above spare tire that can be reached easily replace part above spare tire that can be reached easily More
by Richardtcoxdsm
Employees Worked With
October 24, 2025
Scheduling the appointment was very easy. They were ready right at my time and got my vehicle in immediately. Nice waiting room with free coffee and wifi. Being able to see the inspection They were ready right at my time and got my vehicle in immediately. Nice waiting room with free coffee and wifi. Being able to see the inspection results on my phone was nice. Very friendly staff. More
by Andy
Employees Worked With
October 23, 2025
If you want No pressure, work with you, not get annoyed no matter how many times you stop call Eric!! Casey and Finance Top notch no matter how many times you stop call Eric!! Casey and Finance Top notch More
by Cndawg
Employees Worked With
Other Employees :
Sorry can’t remember finance person
October 23, 2025
Knowledgeable, friendly and efficient. They are straight shooters and are fair. I highly recommend you go to Charles Gabus. I've been a loyal customer for many years. They are straight shooters and are fair. I highly recommend you go to Charles Gabus. I've been a loyal customer for many years. More
by Jeff R.
Employees Worked With
October 20, 2025
They were very courteous and helpful. I had the ford pass not knowing this until they brought this to me. Very helpful I had the ford pass not knowing this until they brought this to me. Very helpful More
by brauerjim79
October 14, 2025
Josh and Adam were great. Understood my special situation and we’re very helpful. Took time to help and did so. Able to create a win win deal. Understood my special situation and we’re very helpful. Took time to help and did so. Able to create a win win deal. More
by almayplan
October 08, 2025
Always excellent service and clean facility. We feel like friends not just customers. We’ll be back!! We feel like friends not just customers. We’ll be back!! More
by Denise.beener
October 07, 2025
I had my truck in for an oil change. They were fast and efficient and got me back on the road earlier than expected. They were fast and efficient and got me back on the road earlier than expected. More
by todd_dodson99
Employees Worked With
October 06, 2025
I had my Ford Maverick serviced for an oil change and regular maintenance. The staff there was very friendly and courteous. The entire process went smoothly without a hitch, and the service was done in n regular maintenance. The staff there was very friendly and courteous. The entire process went smoothly without a hitch, and the service was done in no time. I was very pleased with the experience. More
by ghep69
Employees Worked With
