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Charles Gabus Ford
Des Moines, IA
571 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 571 reviews
December 19, 2024
We were very pleased with the vehicle that we bought. David Geyer was very accommodating, even when we did a spur of the moment to go look at a new SUV. We took a test drive, and he explained all of the David Geyer was very accommodating, even when we did a spur of the moment to go look at a new SUV. We took a test drive, and he explained all of the new features this car was equipped with. We purchased it that day, and Britton went over all the technology with us. He was very thorough and answered all of our questions. This is the second vehicle we have bought with Charles Gabus, and we are always pleased with their service and their attention to details. We will be repeat customers! More
by barbe423
December 08, 2024
Large and very comfortable lounge for customers. Friendly staff and courteous. I had an oil change. And will bring my SUV back for any service I need done. Friendly staff and courteous. I had an oil change. And will bring my SUV back for any service I need done. More
by ALI R
Employees Worked With
December 05, 2024
We came without appointment concerning an issue with our battery in the F150. They handled it quickly and satisfactorily. battery in the F150. They handled it quickly and satisfactorily. More
by jack.vanlaar23
Employees Worked With
November 27, 2024
Great service from our salesman Jeff Turner and the entire team. Will recommend this dealership to all my friends and family looking for a new or used vehicle. Very friendly and knowledgeable with no h entire team. Will recommend this dealership to all my friends and family looking for a new or used vehicle. Very friendly and knowledgeable with no high pressure sales. Will be buying all my future vehicles here!!! More
by Greg
November 22, 2024
Expensive as all dealerships are butI am very satisfied with their service and they did so in a timely manner. with their service and they did so in a timely manner. More
by braddock
Employees Worked With
November 22, 2024
My vehicle servicing was completed quickly and very professionally including a video of my vehicle inspection. Very courteous staff professionally including a video of my vehicle inspection. Very courteous staff More
by Kbaileyeng
Employees Worked With
November 22, 2024
After the repair on our expedition there was a wire that was pinched. A year later it was noticed. The body repair team took care of it. Appreciate the manager's response! was pinched. A year later it was noticed. The body repair team took care of it. Appreciate the manager's response! More
by Eric
Employees Worked With
Denny Anderson
November 22, 2024
Did what I wanted and informed me of issues needing addressing Personnel were very friendly addressing Personnel were very friendly More
by kitschy.flushes.0i
Employees Worked With
November 16, 2024
Ease of scheduling was great. I had a timely diagnosis and the work (a rather large & expensive job requiring dash removal) was performed in a timely manner. My only issue was fin I had a timely diagnosis and the work (a rather large & expensive job requiring dash removal) was performed in a timely manner. My only issue was finding one of the fasteners (3/4” screw) loose on the floor. Where does this go? And what isn’t fastened down and might rattle down the road?? I’m extremely happy other than this but it underscores my reluctance to bring my car anywhere. On the other hand being a former dealership mechanic, I know the tech working on my truck had a large complex job and was trying to beat the flat rate manual which is how jobs are quoted. More
by shubera454u
Employees Worked With
Tonya
