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Charles Gabus Ford

Des Moines, IA

4.8
644 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 644 reviews

November 06, 2025

The staff at Gabus Ford was very helpful and professional. They made me feel comfortable from the time I arrived to the final signing of the contract. I love my new Bronco and Thanks to the team More

by Satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Longden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Charles Gabus Ford responded

Hi Satisfied, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. If you have any further questions, please give us a call. We're always happy to help!

November 03, 2025

Personable, attentive staff. Our salesman, Todd Dishman was efficient and knowledgeable and listened to our wants and needs in a vehicle. Highly recommend this dealership. Thanks More

by Jan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2025

Great service easy checking in and finished when stated. Always a smooth visit to get truck serviced. More

by Omblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

Have had great service and support for my two Ford hybrid Fusions. Friendly staff over past 16 years. More

by Anna
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Rubenking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Charles Gabus Ford responded

Hello Anna, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2025

Felt as if I was gauged on my latest repair, two bolts to replace part above spare tire that can be reached easily More

by Richardtcoxdsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Hays
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2025

Scheduling the appointment was very easy. They were ready right at my time and got my vehicle in immediately. Nice waiting room with free coffee and wifi. Being able to see the inspection More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2025

If you want No pressure, work with you, not get annoyed no matter how many times you stop call Eric!! Casey and Finance Top notch More

by Cndawg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brincks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Westra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry can’t remember finance person
Oct 25, 2025 -

Charles Gabus Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2025

Knowledgeable, friendly and efficient. They are straight shooters and are fair. I highly recommend you go to Charles Gabus. I've been a loyal customer for many years. More

by Jeff R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Rubenking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Charles Gabus Ford responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

October 20, 2025

They were very courteous and helpful. I had the ford pass not knowing this until they brought this to me. Very helpful More

by brauerjim79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2025

Josh and Adam were great. Understood my special situation and we’re very helpful. Took time to help and did so. Able to create a win win deal. More

by almayplan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ratzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.