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Charles Gabus Ford

Des Moines, IA

4.8
631 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 631 reviews

October 02, 2025

Very helpful! Kind workers and great at corresponding with those of us you deal with. I greatly appreciate your expertise. More

by jmfreicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Charles Gabus Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2025

Excellent body work at fair pricing to the other party's insurance company. I would use them again. Matt was excellent to work with. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Matt Menegay, body shop estimator
Oct 09, 2025 -

Charles Gabus Ford responded

Paul, thank you for your wonderful response to the quality of service our staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2025

Excellent service ! Very pleased with Charles Gabus Ford.... 6 new vehicles purchased in last 25 years.. More

by Bob Funk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Marmet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Wolter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

I went in for an oil change and got a video of their inspection. It was all very nice. More

by Consort.of.Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Charles Gabus Ford responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

September 14, 2025

Everything went great and smoothly. The process was surprisingly. fast and I went home with the car I’ve been wanting More

by Abdu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ratzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Marmet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gioffredi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Charles Gabus Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

September 11, 2025

It was such a pleasure to do business with Kevin Kauzlarich. He went above and beyond to take care of our needs. More

by Judy42346
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Westra
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kauzlarich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Charles Gabus Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 02, 2025

Very professional and prompt. Service kept me informed about the progress and the needed work More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

August 30, 2025

Very good. Especially the service department because they gave advice for my future service work. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Charles Gabus Ford responded

Hi Steve, your comments keep us motivated and working hard for all our guests! Safe travels!

August 28, 2025

Tom Vrieze, Sales Rep, was great! He was very responsive and knew the vehicle's specs. The dealership is first rate. More

by cehsinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Vrieze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Charles Gabus Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2025

Very efficient service, in and out quickly. Knowledgable staff. Payment method needs to be updated (no tap option). More

by gdoelle1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Rubenking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Charles Gabus Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!