Chevrolet of Everett

Chevrolet of Everett responded

We're pleased to know we have been able to exceed your expectations and really help you out!

bigstank18 responded

Eddie is amazing Semper Fi

Chevrolet of Everett responded

Thank you for the fantastic review! We're delighted to hear that Kane made your truck buying experience at Chevrolet of Everett "simple and easy" – that's exactly what we strive for with our Better Experience. It's wonderful that Kane was attentive to your questions and helped you find the perfect truck for your needs. We take pride in our knowledgeable team members who are dedicated to providing exceptional customer service. We'll be sure to pass along your kind words to Kane – he'll be thrilled to hear he made such a positive impact on your experience. Thanks for recommending Kane and Chevrolet of Everett! We value your business and hope you enjoy your new truck for many years to come. Please let us know if there's anything else we can do to continue providing you with the Chevrolet of Everett Better Experience.

Chevrolet of Everett responded

Thank you for taking the time to share your experience, especially the positive aspects of working with Aaron. We appreciate you mentioning his excellent customer service and the discount he provided to acknowledge the extended wait time for your oil change. We understand your frustration about waiting longer than expected for a scheduled appointment. Our goal is to ensure efficient service, and we apologize that we fell short on this occasion. We are always looking for ways to improve, and your feedback is valuable. We are reviewing our scheduling and service processes to identify areas for improvement and ensure timely service for all our customers in the future. We take pride in offering additional complimentary services like checking and adjusting tire pressure during oil changes. We apologize that this was missed during your visit. We value your business and hope you'll give us another chance to demonstrate our commitment to exceptional service. Perhaps for your next service appointment, you could request a confirmed time slot when you arrive to help manage wait times. In the meantime, please don't hesitate to reach out to our service manager, Travis Arnold, directly at 425-265-8001 if you have any further questions or concerns.

Chevrolet of Everett responded

Thank you for the fantastic review! We're thrilled to hear that Aaron Henthorn consistently exceeds your expectations with his exceptional service. At Chevrolet of Everett, we take pride in our Better Experience, and Aaron's dedication to providing top-notch care, regardless of the job size, perfectly exemplifies that commitment. We are lucky to have him on our team!

Chevrolet of Everett responded

Congratulations on your new vehicle! We're thrilled to hear you had a fantastic experience working with Kane. At Chevrolet of Everett, we strive to provide exceptional customer service, and it sounds like Kane exceeded your expectations! We appreciate you mentioning you'll definitely look for him when you purchase your next vehicle – that's a true testament to the positive impact he makes on our customers. We'll be sure to pass your kind words on to Kane. Thank you for choosing Chevrolet of Everett! We look forward to seeing you again in the future, perhaps when you're ready for that next vehicle and a reunion with Kane!

Chevrolet of Everett responded

Thank you for your feedback about your recent service experience at Chevrolet of Everett. We appreciate you letting us know that you were unsure where to go initially upon arrival. We strive to create a welcoming and efficient service department experience for all our customers. It sounds like it may have taken a moment for someone to greet you, and we apologize for any initial confusion. We're always looking for ways to improve, so thank you for bringing this to our attention. We will ensure our service team is even more proactive in welcoming and assisting walk-in customers in the future. We're glad you were ultimately helped quickly. On behalf of the entire team, thank you for your business!

Chevrolet of Everett responded

Congratulations on your new car! We're thrilled to hear you had a very pleasant purchase experience at Chevrolet of Everett. At Chevrolet of Everett, we strive to create a welcoming and informative environment throughout the entire buying process. It sounds like our sales and finance teams delivered exceptional service! We appreciate you mentioning that our employees were both personable and knowledgeable. We take pride in having a well-trained team that can answer your questions and guide you through the process comfortably. The free oil changes are one of the ways we show our appreciation for our customers' business. We hope you'll take advantage of them to keep your new car running smoothly for years to come! On behalf of the entire team, thank you for choosing Chevrolet of Everett! We wish you many happy miles in your new car. Please don't hesitate to reach out if you have any questions or need any assistance in the future.

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett for your service needs! We're thrilled to hear that JJ, once again, provided excellent service and that your entire appointment went smoothly. At Chevrolet of Everett, we strive to make the service experience as convenient and stress-free as possible. We appreciate you mentioning that you appreciated the text communication – that's a great way to stay informed throughout the process. We'll be sure to pass your kind words on to JJ! On behalf of the entire team, thank you for your business! We look forward to seeing you again for your next service appointment.

Chevrolet of Everett responded

Congratulations on finding the perfect vehicle! We're thrilled to hear you had an excellent customer experience at Chevrolet of Everett. At Chevrolet of Everett, we strive to provide a welcoming and informative environment, and it sounds like our consultant achieved that perfectly! We appreciate you mentioning that they asked all the right questions to understand your needs and delivered exactly what you were looking for. That's what it's all about – finding the perfect fit for our customers. We value your recommendation and look forward to welcoming others who are looking for a positive car-buying experience. Would you be willing to share the name of the consultant who assisted you? We'd love to recognize them for their outstanding service. On behalf of the entire team, thank you for choosing Chevrolet of Everett! We wish you many happy miles in your new car.