Chevrolet of Everett

Chevrolet of Everett responded

Thank you for your wonderful review! We're thrilled to hear that Eric provided you with knowledgeable, friendly, and competent service during your visit to Chevrolet of Everett. It's great to know that you had fun test driving the new EV Blazer and that Eric was able to offer you a generous bid for your Chevy Colorado pickup. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE by ensuring our team is well-informed and attentive to your needs, making each interaction enjoyable and rewarding. We appreciate your feedback and are delighted that Eric could make your experience a positive one. Thank you for choosing Chevrolet of Everett, and we look forward to assisting you further!

Chevrolet of Everett responded

Thank you for sharing your feedback about your recent purchase experience at Chevrolet of Everett. We apologize if the process took longer than expected and if you felt any frustration during the negotiation phase. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE by making the buying process as smooth and transparent as possible. We value your patience and are continually working on improving our efficiency and customer communication. We appreciate your business and are here to support you with any further needs related to your Chevrolet Bolt. If there's anything more we can do to assist you or enhance your experience, please do not hesitate to reach out. Thank you for choosing Chevrolet of Everett, and we hope to serve you better in the future.

Chevrolet of Everett responded

Thank you for taking the time to share your experience with JJ at Chevrolet of Everett. We're thrilled to hear that he was very helpful and took the time to thoroughly address all your questions and concerns without rushing the check-in process. At Chevrolet of Everett, we are committed to providing a BETTER EXPERIENCE by ensuring our staff is attentive and responsive to the needs of every customer. We appreciate your feedback and are pleased that JJ could assist you so effectively. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again in the future!

Chevrolet of Everett responded

Thank you for your kind words and positive feedback! We're delighted to hear that you were pleased with the thorough inspection, quality service, and the friendliness of our staff at Chevrolet of Everett. Providing a BETTER EXPERIENCE through meticulous work and exceptional customer service is what we strive for every day. We're grateful that our service department staff made a good impression and met your expectations. Thank you for choosing Chevrolet of Everett for your service needs. We look forward to continuing to provide you with the same high-quality service in the future!

Chevrolet of Everett responded

Thank you so much for your glowing review and for making the journey to see us! We're delighted to hear that you find our team considerate, friendly, and attentive to your needs. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE by not only performing superior work but also by proactively communicating the reasons behind recommended checks and services. We understand the importance of maintaining your vehicle, especially with low mileage, and we're glad you appreciate our thorough approach. Your willingness to drive a 75-mile round trip speaks volumes about your trust in us, and we're incredibly grateful for that. We look forward to continuing to serve you and your Spark with the same top-notch care you've come to expect. Thank you for choosing Chevrolet of Everett, and we'll see you at your next service!

Chevrolet of Everett responded

Thank you for your wonderful review! We're delighted to hear that Betty and JJ have consistently provided you with the best service experience at Chevrolet of Everett. Ensuring a BETTER EXPERIENCE that is easy and stress-free is our goal, and it's great to know that both Betty and JJ embody these values. We appreciate your kind words and are thrilled to have team members who make such a positive impact on our customers. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same high level of care and dedication in the future!

Chevrolet of Everett responded

Thank you for taking the time to share your experience. We apologize for any confusion regarding the initial quote you received for the AWD service. We understand how important clear communication is for maintaining trust and ensuring a BETTER EXPERIENCE. We're glad to hear that Stephen was able to assist by applying a discount to your total bill, making the situation right. We appreciate your understanding and are here to ensure that your future visits meet your expectations right from the start. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again with greater clarity and continued dedication to excellent service.

Chevrolet of Everett responded

Thank you for taking the time to share your feedback with us. We appreciate your recognition of the timely completion of the service performed. However, we apologize for not meeting your expectations regarding the completion of all requested service items in one visit. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE by efficiently managing our services to meet all our customers' needs during their scheduled appointments. We understand the inconvenience caused by needing to schedule additional appointments, and we are looking into how we can better coordinate our services to avoid such situations in the future. If there's anything we can do to make your next visit more convenient, please let us know. We value your business and are committed to ensuring your complete satisfaction. Thank you for choosing Chevrolet of Everett, and we hope to address and resolve all your vehicle's needs at your next visit.

Chevrolet of Everett responded

Thank you for sharing your positive experience with JJ at Chevrolet of Everett! We're thrilled to hear about his professionalism, courtesy, and timely assistance. Providing a BETTER EXPERIENCE involves not only efficient service but also ensuring that our customers understand and are comfortable with the work being done. It's wonderful to know that JJ's attention to detail and his approach in walking you back to your truck to ensure everything was perfect reflects our commitment to customer care. We appreciate your feedback and are glad that JJ could make your service visit so smooth and informative. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same high level of service in the future!

Chevrolet of Everett responded

Thank you for your loyal patronage over the last eight years! We're thrilled to hear that you've consistently experienced fast, friendly, and efficient service during your oil changes at Chevrolet of Everett. Providing a BETTER EXPERIENCE for our customers is our top priority, and we're glad to know that our team has delivered this consistently over the years. We appreciate your feedback and your continued trust in us for your vehicle's needs. We look forward to serving you for many more years to come. Thank you for choosing Chevrolet of Everett!