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Chevrolet of Everett

Everett, WA

Overview
Employees
Reviews
Vehicles
4.7
498 Reviews
Chevrolet of Everett - Your Trusted Dealership in Western Washington At Chevrolet of Everett, customers and employees are part of the community! Through the years, as part of the Harnish Auto Family, our company and our employees have supported various community organizations both financially and with personal involvement. We believe in giving back and getting involved with support of initiatives and organizations is intertwined in the culture of the Harnish Family.
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7301 Evergreen Way

Everett, WA

98203

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Showing 498 reviews

December 18, 2023

Amazing service advisors, very helpful and kind, they informed me of everything my vehicle needed and made me aware the condition of my vehicle, overall great experience More

by carbajaldylan35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Chevrolet of Everett responded

Thank you for sharing your positive experience with our service advisors at Chevrolet of Everett. We take pride in providing helpful and informative service to our customers. Our goal is to ensure you have a Better Experience, whether it's for service or sales. If you ever have more vehicle needs or questions in the future, don't hesitate to get in touch. We're here to assist you.

Helpful
December 18, 2023

My 2020 Bolt had the battery problem and it finally surfaced on Thanksgiving day. I called the next morning and Betty got me an appointment even though their service folks were booked full. Then when t More

by karenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Chevrolet of Everett responded

You're very welcome! We're glad Betty and our team could assist you with your 2020 Bolt's battery issue and provide you with a loaner car to make the process smoother. At Chevrolet of Everett, we prioritize a Better Service experience, and it's great to hear that we could meet your needs. If you have any more questions or require further assistance in the future, please feel free to reach out. Have a wonderful day!

Helpful
December 18, 2023

We received very good service from Betty and Steven. We got our car back the same day. More

by vickibennett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Chevrolet of Everett responded

I'm glad to hear that Betty and Steven provided you with excellent service, and that you got your car back the same day. At Chevrolet of Everett, we strive to offer a Better Service experience for our customers. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks for choosing us!

Helpful
December 18, 2023

;fast and efficient, no pressure to oversell anything. , free coffee and friendly service what more could anyone want? More

by duaneajohnson1973
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Brown
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Dec 20, 2023 -

Chevrolet of Everett responded

It sounds like you had a fast and efficient, pressure-free, and enjoyable experience at Chevrolet of Everett. We appreciate your feedback, and we're pleased to provide a Better Experience for our customers. Free coffee and friendly service are just a few ways we aim to make your visit even better. If you ever need anything else, feel free to reach out. Thank you for choosing us

Helpful
December 18, 2023

Very friendly stuff. Clear explanations about vehicle and financing plans. Fast and easy to buy your new car. More

by AYOUFIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Areli Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Joy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaelob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seim Fanuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Dechatonnayree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Chevrolet of Everett responded

We appreciate your positive feedback about our friendly staff and the clear explanations you received about vehicle and financing options. Making the car buying process fast and easy is part of our commitment to a Better Sales Process at Chevrolet of Everett. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car!

Helpful
December 17, 2023

Excellent customer service by both sales and service department with comfortable waiting area. They go above and beyond to meet their customers individual needs. JJ at service department is the go to gu More

by kbkanyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
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Dec 19, 2023 -

Chevrolet of Everett responded

That's fantastic to hear! Excellent customer service is a cornerstone of our commitment to our customers, and it's great to know both our sales and service departments met your expectations. We're delighted that you found the waiting area comfortable and that our team, especially JJ in the service department, went above and beyond to meet your individual needs. We take pride in our staff members who make such a positive impact. Thank you for sharing your experience and for your recommendation of JJ for maintenance needs. Remember, we're here for any further assistance or questions you might have. Enjoy your vehicle and the service we provide

Helpful
December 16, 2023

Nathan Alexander was an excellent salesperson who responded to our requests at the dealer or by phone or text immediately. Highly recommend this dealership. More

by Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Chevrolet of Everett responded

It's wonderful to hear about your excellent experience with Nathan Alexander and his prompt responses, whether at the dealership or through phone or text. We pride ourselves on having team members like Nathan who are dedicated to providing the best service possible. Your high recommendation of our dealership is greatly appreciated. Thank you for choosing us and for sharing your positive feedback. We're here for any future assistance or questions you might have. Enjoy your vehicle and the service we provide!

Helpful
December 16, 2023

They never cease to amaze me with their fabulous services. I'm always very satisfied with the service that we receive when we take our vehicles there . More

by craigcouncilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Chevrolet of Everett responded

It's wonderful to hear that you're consistently amazed and very satisfied with the services provided at our dealership. We strive to maintain high standards in our service department and aim to make every visit a positive experience for our customers. Your continued satisfaction is what we work towards, and it's great to know we're achieving that with your visits. Thank you for your kind words and for choosing us for your vehicle service needs. We look forward to continuing to provide you with fabulous service in the future!

Helpful
December 16, 2023

Good customer service. The lady that help me she was very friendly and nice good person More

by rmescalona5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Chevrolet of Everett responded

That's great to hear! Good customer service is a cornerstone of our commitment to our customers, and we're thrilled to know that the lady who assisted you was friendly, nice, and made a positive impression. It's always our goal to ensure that our customers feel welcomed and well taken care of. Thank you for sharing your positive experience, and remember, we're here for any future assistance or questions you might have.

Helpful
December 16, 2023

Once service is completed, it needs to be followed with a courtesy "car wash." Also, the client needs to receive a list os specific service or details performed on its vehicle by the dealer. More

by libni7182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kenna
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Chevrolet of Everett responded

Thank you for your valuable suggestions. Offering a courtesy car wash after service completion is indeed a nice touch that can enhance customer satisfaction. Additionally, providing a detailed list of the specific services performed on your vehicle is crucial for transparency and for keeping you informed about the work done. Your feedback is important to us, and we will certainly consider these ideas to improve our service experience. We're always looking for ways to better serve our customers and appreciate your input. If there's anything else you'd like to share or need assistance with, please let us know. Thank you for choosing us and for your constructive feedback

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