Chevrolet of Naperville

I arrived at the dealership kind of wanting a Cruze. Emily Smith was my salesperson and had me sit in a Cruze, and we chatted a little, and she recommended a larger car, an Equinox. My big concerns w Emily Smith was my salesperson and had me sit in a Cruze, and we chatted a little, and she recommended a larger car, an Equinox. My big concerns were (1) safety and (2) price, and Emily insisted that I look at the engine so that she could show me the safety features built in there. She knew that I was 'shopping' and was friendly, helpful, did NOT ask if I would buy a car today if I found the one I wanted. I returned a few days later and Emily was not there but the floor manager at the time very courteously took my keys to look at my current car so that I could get a trade-in price on it. I was impressed that the staff worked as a team. I did shop three other dealers, two of whom were very courteous as well. But I returned to Emily, and she tweaked the price and sent me out a happy person. For example, she said, 'if you don't want the roof rails, we can save you $100'. Since I am in my 60's I am not going to be hauling stuff on the roof; she knew that, she knew that price was an issue, and she helped me accordingly. The day that I returned to buy the car, their finance office could not have been nicer. I turned down some extras, accepted others, and after Premo presented each, he just nodded and either entered the price or passed it by. Before I left, Emily had initiated my Onstar, taken my phone and connected it with the car's Bluetooth, introduced me to the service manager, and reviewed the basic mechanics of the car with me. Service did not end with the sale. I would be very comfortable sending a friend to Chevrolet of Naperville; I feel like I was treated with respect. More

Awesome experience. Both Jim Capparelli and Jim Vegetabile went out of their way to show us the full array of vehicles (new and used) and available options. They also made us feel very comfortable Vegetabile went out of their way to show us the full array of vehicles (new and used) and available options. They also made us feel very comfortable with our selection and the pricing of the vehicle. Truly a "completely satisfied" expereince. I HIGHLY recommend seeing these gentlemen if you are in the market for a vehicle. More

We had decided that we wanted to buy a replacement for our current car and checked the out Chevrolet of Naperville website to see if they had the car in stock. We found they did and went to the dealership our current car and checked the out Chevrolet of Naperville website to see if they had the car in stock. We found they did and went to the dealership to get some more information. We spoke with Emily Smith and she helped give us the information we needed to begin with and told her we would be back to see her to buy a car. We came back in the following week and we decided to buy not one, but 2 cars. Emily made the process extremely easy and we can say that we will recommend her to anyone that is looking for a car! More

My husband and I came in yesturday so that he could purchase a used truck we had found online. Emily greeted us as soon as we walked in and immediately seemed friendly, which allowed us to feel comfort purchase a used truck we had found online. Emily greeted us as soon as we walked in and immediately seemed friendly, which allowed us to feel comfortable working with her. Emily was a ton of help throughout the entire process and clearly knew what she was talking about. We had a million questions and she was able to answer them all. My husband and I would definetly recommend Emily Smith to anyone who decides to buy a car from this dealership!! More

I was looking for a reliable used car online when I came across Chevrolet of Naperville. The website was great! It detailed all the information that I was looking for BEFORE I ever stepped on the car lot. across Chevrolet of Naperville. The website was great! It detailed all the information that I was looking for BEFORE I ever stepped on the car lot. When I contacted Chevrolet of Naperville to request a test drive, Chuck was not only professional but very friendly! When I arrived at the car lot, the car I was interested in was waiting for me, in an INDOOR HEATED GARAGE! Wow, what great customer focus! Sherri met me at the door and directed me to the car. Sherri took her time explaining every feature, answering every question or concern I had with patience and professionalism. She even took me to the private test drive course and explained more features as I drove. As we finalized the sale of the car (it was instant love at first drive), Sherri continued to make the sale process as painless as possible, EVEN ON HER DAY OFF she made herself available to answer any questions I had!!!! Upon receipt of the new "love of my life", Sherri spent over an hour of her own time, explaining all the features of the car, as well as setting up my radio stations and OnStar!! WOW! This has possibly been the best sale experience I have ever had! Thanks again to Sherri, Chuck and the staff at Chevrolet of Naperville. More

Rob Lee, the sales rep, did a great job, provided timely, accurate information. Very knowlegeable, listened to our needs and provided the perfect solution. Did a great job of completing the transaction in an accurate information. Very knowlegeable, listened to our needs and provided the perfect solution. Did a great job of completing the transaction in an expedient fashion. More

Emily Smith was courteous, helpful, friendly, and and most of all kind. I felt relaxed and extremely comfortable speaking with her about such a big decision my friend was making when he was purchasing hi most of all kind. I felt relaxed and extremely comfortable speaking with her about such a big decision my friend was making when he was purchasing his pre-owned new truck. She has earned my trust as a car sales person. I would highly recommend her to anyone thinking about buying a car or truck. I could also tell that she works very hard, really loves her job, and loves dealing with people. More

We originally went in to Chevrolet of Naperville looking for a new car but suffered a bit of a reality check when we saw how much a new Traverse with a lot of bells and whistles (dual sunroofs, leather, dvd for a new car but suffered a bit of a reality check when we saw how much a new Traverse with a lot of bells and whistles (dual sunroofs, leather, dvd) would cost. I had gone out for a test drive with Sherri Pacchiano, who did a wonderful job going over everything about the car and how the final numbers would pan out. However, the numbers were just more than we had bargained for, and I was disappointed to not be able to buy a car from Sherri and Dan Wolf Chevrolet because it was such a nice experience. However, the next morning my husband found a used 2011 Traverse online with all the same bells and whistles for a great price...at CHevy of Naperville! It had just arrived! When I called Sherri to tell her we wanted to look at the used car, she got right on it and I went and test drove it about an hour later. They had already made an excellent offer on our trade in, so after the test drive I was ready to buy. Working with Sherri was wonderful, she is very professional and pleasant and helpful. She introduced us to the manager of the service department who went over how to bring in the car for service. The whole experience was great and I would recommend Chevrolet of Naperville and Sherri to anyone! More

I found a used 2002 Silverado on the internet and Chevrolet of Naperville was the place who had it. My name is Mike and i drove 60 miles from Indiana to come look at this truck. Emily Smith was my sa Chevrolet of Naperville was the place who had it. My name is Mike and i drove 60 miles from Indiana to come look at this truck. Emily Smith was my saleman and i couldn't have been happier. Emily was polite, helpful, and just down to earth. I thank her for everything and i thank the staff of Cherolet of Naperville for such great service from the paperwork and getting the truck ready. Everything went smoothly and quick. All i could say is from being from Indiana i will be back to get another car and i will ask for Emily. Thank you again. Hey Emily " Go Pack" More

It was a pleasure buying a car from the Dan Wolf Chevy Dealership. We never thought we would say that buying a car was a pleasurable experience but we had not met a sales person like Emily Smith before. E Dealership. We never thought we would say that buying a car was a pleasurable experience but we had not met a sales person like Emily Smith before. Emily was very professional and very knowledgeable about all the chevy models. Emily is very enthusiastic and we can tell she really enjoys people and loves her job! We were very impressed with Emily that despite all the floormats being on backorder and the navigation disc for our car at a different dealership, she managed somehow to have the floor mats in our car and the navigation disc loaded into our navigation system by the time we were ready to drive the new Chevy Cruze home. What a great experience and that is why we are completely satisfied customers! More