Chevrolet of Naperville

Sherri is very nice for a sales person she has good follow up and believes in what she is selling I cam in for a oil change and left with a new car and she did work with me to get what I wanted. Overal follow up and believes in what she is selling I cam in for a oil change and left with a new car and she did work with me to get what I wanted. Overall my experience was good and it was a delite to be able to get into the areas I wanted with out amap You new construction it great.....Thanks for you Help...Fran More

Emily went out of her way to make sure we knew what every button and lever was for on the new car that we bought. She knew the answers to all the questions that we asked, and got us out of there ASAP. She button and lever was for on the new car that we bought. She knew the answers to all the questions that we asked, and got us out of there ASAP. She also called the next dsy to see how we enjoyed our trip home in the new car. A very nice buying experience. Donna Schmidt More

Sherri was the best sales people we have ever encountered. Going car shopping is normally like getting a tooth pulled and walking into a dealer always has felt like you are being lead into a cag encountered. Going car shopping is normally like getting a tooth pulled and walking into a dealer always has felt like you are being lead into a cage of hungry lions at lunch time. But she was very warm, caring and personable to me and my whole family. You have a real gem on your team with Sherri. We will drive another 3 hours when its time for another car! Thanks for the great car! We just LOVE IT! The Shrivers Akron, Indiana More

My husband and I purchased a Trailblazer SS from this dealership. Everyone was very friendly and if we had a question they answered it or found someone who could give us the correct answer. I will be g dealership. Everyone was very friendly and if we had a question they answered it or found someone who could give us the correct answer. I will be going back for my next car. I left with a smile on my face!! More

All the staff at chevrolet of Naperville were friendly and knowledgable. They answer all our questions and we never felt pressured. They went out of there way to satisfied us in fixing the little things and knowledgable. They answer all our questions and we never felt pressured. They went out of there way to satisfied us in fixing the little things we notice on the vehicle before we left the dealership. I would gladly do business with them again and recommend to other people. When we ask the staff about accessories for the vehicle and couldn't get them due to after business hours of the parts area, they said they would get them and ship directly to our home since we were three hours away from the dealership. After the purchase called them couple days later and they still answer all our questions of things we didn't notice or think about to ask at the time of purchase. They give us great directions to get to the dealership. The interent sales person Tom Hawks was very professional, informative and curtious to us when we arrive. Jim the appraisal of our vehicle was great to work with during the negotiating process. All the staff we work with had exceptional patience and manners. Thanks to all the staff at the dealership for working with us on the purchase of our vehicle. More

I have dealt with Chevrolet of Naperville for several years and continue to do business there due to the professionalism of the sales staff (Rob is extremely knowledgable about Chevrolet products and did years and continue to do business there due to the professionalism of the sales staff (Rob is extremely knowledgable about Chevrolet products and did a fantastic job of describing the different functions in the new Equinox he sold to us), but particularly service after the sale. I fully believe this dealership is head and shoulders above all others I have dealt with in this respect because the folks that work in the service department have obviously been educated about the importance of keeping customers coming back to the same dealership. That, combined with folks like Rob Lee selling vehicles, is a rare combination as far as I'm concerned. More

This is one of the best car buying experences. Jim is fun and easy to work with. He is not the typical salesmen. He is not pushy and will work with you. He makes the car buying experence a positive on fun and easy to work with. He is not the typical salesmen. He is not pushy and will work with you. He makes the car buying experence a positive one. I would highly recommend Jim to my family and friends. More

After having a bad experience at another dealership, I called Kevin and asked him to make me a fair deal. He found the exact car that I wanted, and faster than I anticipated. After I purchased the car, he called Kevin and asked him to make me a fair deal. He found the exact car that I wanted, and faster than I anticipated. After I purchased the car, he made sure that I knew how to work each feature. I left the dealership knowing that I will purchase my next car from Chevrolet of Naperville. More

Awful! First the sales man told us our payments would be one price then when we signed the papers it ended up being much more. They never told us the actual price we would be paying for the vehicle. They pr one price then when we signed the papers it ended up being much more. They never told us the actual price we would be paying for the vehicle. They promised to call us to set up on-star and they didn't. On top of that they messed up on our loan paperwork and i didn't find out until I called the bank weeks later to see where my payment book was. When i called the bank i found out my loan was never put through! When i called the dealership to find out what was going on they didn't answer my calls so left many messages! They sent me new paperwork in the mail that they wanted me to sign without even talking to me! Worst car buying experience EVER! More

I have always dreaded the idea of buying a vehicle. I always hear horror stories of how car salespeople are shady & dishonest. I'm pleased to say in this case those horror stories are the furthest from t always hear horror stories of how car salespeople are shady & dishonest. I'm pleased to say in this case those horror stories are the furthest from the truth. I was fortunate enough to be assisted by Sherri Pacchiano, who was the epitome of great salesmanship. Her patience, honesty, & friendliness made my shopping experience very pleasurable. Everyone else was very pleasant as well. Kudos to Sherri & the crew at Naperville. More