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Circle BMW

Eatontown, NJ

5.0
4,423 Reviews
Circle BMW, owned and operated by Tom DeFelice since 1980, is dedicated to excellence in all phases of the BMW ownership experience: sales, service, parts, accessories, lifestyle products and lifetime customer support. Serving customers in Central New Jersey, Circle BMW is one of the tri-state area’s leading luxury automotive dealerships and a four-time recipient of the prestigious BMW Center of Excellence Award for achieving outstanding levels of performance and customer service. In addition to new vehicles, Circle BMW offers Certified Pre-Owned vehicles that meet demanding standards for resale. Our award-winning Service Department is among the top in the nation and is proud to employ the largest staff of BMW Master Technicians in New Jersey. Circle BMW is one of the largest BMW authorized stocking dealers of original equipment parts and accessories in the region. Learn more at circlebmw.com and connect with us on Facebook.com/CircleBMW, Twitter.com/circlebmwsales, Instagram/CircleBMW and YouTube.com/circlebmw.
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500 NJ-36

Eatontown, NJ

07724

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Showing 4,423 reviews

June 19, 2023

The staff was extremely helpful and very accommodating. They are knowledgeable and made me feel comfortable knowing that my car was in good hands. More

by jfbrignola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny M. Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hon Fung
Jun 20, 2023 -

Circle BMW responded

Thank you for taking the time to share your review. Our team is devoted to providing a helpful and accommodating experience to all of our guests, and we are pleased to know that you felt that your vehicle was taken care of. Circle BMW welcomes you back for all of your future automotive needs.

June 19, 2023

Excellent customer service from the service team ! ! I always welcome the proactive evaluation and recommendations WITHOUT giving you the feeling you are being SOLD SOMETHING . They are a good team to More

by gerhard.cerny
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Datri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW. We are pleased to know that you enjoyed a proactive and stress-free visit with our Service Team. Let us know if there is anything else we can help you with.

June 18, 2023

In all my years of leasing cars i have to say this was the best experience i ever had. I highly recommend using this dealership. Our salesman Charlie is definitely a man of his word and i couldn’t thank h More

by Eleanora
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Charles Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kim
Jun 19, 2023 -

Circle BMW responded

Thank you for the positive feedback! We are happy to hear that Charles provided you with top-notch service. We value your business at Circle BMW and we hope that you will continue to visit us!

June 18, 2023

The fact that you came to our house for service was fantastic. Quick and easy. More

by emcarola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Raiken
Jun 18, 2023 -

emcarola responded

Extremely happy with circle bmw. It was our first experience. Thank you.

Jun 19, 2023 -

Circle BMW responded

Thank you for the positive review and rating! It is great to know that you were happy with our customer service and mobile service option. We hope that you will continue to choose Circle BMW in the future!

June 17, 2023

Very professional and comfortable buying experience! Shoutout to Justin and Ben, they were on the ball had answers to all of my questions before I even asked, knew a ton about the vehicle, and had the p More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Pastore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hon Fung, Benjamin Longo, Adriana Barile
Jun 19, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW for your automotive needs. We are pleased to know that Justin and Ben provided you with such a knowledgeable and welcoming visit. You can always rely on us to provide a comfortable experience for our guests.

June 17, 2023

Clean, attentive, courteous, and professional. The team at Circle surpass all expectations. A pleasure to deal with. More

by Shawn.Muldoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Meritzis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Circle BMW responded

Thank you for taking the time to share your review. Our team appreciates your kind words. You can always expect superb service with every visit to Circle BMW.

June 16, 2023

Amazing, helpful, and wonderful! Ed & Carlos are the best! I wouldn’t have it any other way! More

by Rebecca Pukhkiy
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Lebedinskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hon Fung
Jun 19, 2023 -

Circle BMW responded

We appreciate you taking the time to share your review for us here at Circle BMW. You can always trust Ed and Carlos to provide the best service around. If there is anything you need from us, please feel free to let us know.

June 16, 2023

Always knowledgeable, courteous and professional service at Circle BMW. They analyzed a suspected undercarriages leak and made recommendations to repair. More

by johnbls
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rui Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Circle BMW responded

Thank you for the positive feedback! It is great to know that you always have good experiences with us at Circle BMW and to know that our team provides great customer service. We appreciate your business!

June 16, 2023

Excellent service fair pricing clear explanation of service recommendations . Nice loaner vehicle. Called with alerts. Called when ready. Nice car wash More

by mashear05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kopf
Jun 16, 2023 -

Circle BMW responded

Thank you for the positive review and rating! It is great to know that you enjoyed our Service Department at Circle BMW and we hope that you will continue to choose us in the future!

June 15, 2023

Good customer interaction. Service waiting area is very nice. Very clean service area. Clean bathrooms. More

by Davidcon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 16, 2023 -

Circle BMW responded

Thank you for the positive feedback. It is great to know that you had a good service experience with us at Circle BMW and if you need anything else please let us know!

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