Back

Circle BMW

Eatontown, NJ

5.0
4,423 Reviews
Circle BMW, owned and operated by Tom DeFelice since 1980, is dedicated to excellence in all phases of the BMW ownership experience: sales, service, parts, accessories, lifestyle products and lifetime customer support. Serving customers in Central New Jersey, Circle BMW is one of the tri-state area’s leading luxury automotive dealerships and a four-time recipient of the prestigious BMW Center of Excellence Award for achieving outstanding levels of performance and customer service. In addition to new vehicles, Circle BMW offers Certified Pre-Owned vehicles that meet demanding standards for resale. Our award-winning Service Department is among the top in the nation and is proud to employ the largest staff of BMW Master Technicians in New Jersey. Circle BMW is one of the largest BMW authorized stocking dealers of original equipment parts and accessories in the region. Learn more at circlebmw.com and connect with us on Facebook.com/CircleBMW, Twitter.com/circlebmwsales, Instagram/CircleBMW and YouTube.com/circlebmw.
Contact Dealership

500 NJ-36

Eatontown, NJ

07724

Directions

By Type

Showing 4,423 reviews

June 08, 2023

I had a pleasant experience at Circle BMW. Their prices were fair and they tried to accommodate my needs as best as possible. My purchase was spearheaded by Jim Hirsch who knowledgeable and ve More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Circle BMW responded

Congratulations on a memorable sales experience. We are pleased to know that Jim provided you with knowledgeable and cordial service. Circle BMW welcomes you back for all of your automotive needs.

June 07, 2023

I had an excellent experience with the team at circle BMW. Very friendly and easy to work with. Would highly recommend More

by MK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Circle BMW responded

We appreciate your business and review. Our team here at Circle BMW will always provide a friendly and easy experience for our guests. Until next time.

June 07, 2023

It was a pleasant experience. Service advisor was very knowledgeable and accommodating. Would reserve a loaner when possible. More

by hong74282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Powers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW. Our Service Team will always guarantee a pleasant experience whether you are getting your vehicle serviced to reserving a loaner. We hope to work with you again.

June 07, 2023

Every person is so patient and helpful. The BMW product is great . But if you don’t have great service it doesn’t matter. The service department is second to none. More

by mikes1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Meritzis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Datri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Fluor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Garrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hon Fung, Adriana Barile
Jun 08, 2023 -

Circle BMW responded

Thank you for taking the time to share your review. Our Sales and Service Teams are dedicated to providing you with top-notch service in addition to amazing products. Circle BMW welcomes you back.

June 06, 2023

All the staff I have dealt with have been excellent in their respective positions. Especially Danny M. Wong, my Sales Advisor. BMW has been my favorite brand for many years. And even with the increased c More

by allan2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny M. Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Raiken, Andrew Kim, Jon Catania
Jun 06, 2023 -

Circle BMW responded

Thank you for taking the time to share your review. Our team here at Circle BMW strives to build trusting and confident relationships with our customers and guarantee the best automotive service. If there is anything else we can help you with, please feel free to let us know.

June 05, 2023

Absolutely amazing staff, from sales, finance, and tech going over the X5. Would highly recommend Circle BMW. The best dealership I have dealt with by far! More

by Connotillo479
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Pastore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hon Fung
Jun 05, 2023 -

Circle BMW responded

Thank you for the positive review and rating! It is wonderful to know that you find our team to be amazing at Circle BMW and we appreciate you recommending us!

June 05, 2023

I can't recommend Justin and Circle BMW highly enough. Justin is a great guy and he made the whole buying experience a pleasure. His communication throughout the process was first class, and he did everyt More

by dmwesthead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Pastore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kim
Jun 07, 2023 -

Circle BMW responded

Thank you for the positive review and rating! It is great to know that you have had good sales and service experiences and to know that our team has provided wonderful customer service, especially Justin. We are always here to help at Circle BMW!

June 05, 2023

Charles made my car buying experience smooth and easy. He kept me updated on the status since it had to be build and took some time. Once it arrived, it was seamless to get me in my car and on my way! More

by Kc1281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Circle BMW responded

Thank you for your positive feedback! We are delighted to know that you had a smooth car-buying experience with Charles and we look forward to seeing you again at Circle BMW. Enjoy your new BMW!

June 04, 2023

Service was great - but I noticed a slight fluid leak under the car near the front drivers side tire (that was not there prior to service). Possible residual from brake fluid or oil change out??? I will More

by johnbls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rui Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Circle BMW responded

Hello, We are pleased to know that you were satisfied with your service visit. If you would like to discuss the details of this fluid leak, please feel free to reach out to me. Thank you. Best, Tim Meritzis Assistant Service Manager (732) 440-1242 timothy.meritzis@circlebmw.com

Jun 05, 2023 -

johnbls responded

Thank you I spoke with RUI and will probably be bringing it in on Tuesday unless I find it myself. John B

June 04, 2023

Service advisor Raymond promptly got the service order in place with all necessary services that was required. Very satisfied with the service job well done. More

by Bmw325i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Circle BMW responded

Thank you for the great review. We are glad to see that you were satisfied with your service visit going smoothly with Raymond. If there is anything else we can assist you with, please feel free to let us know. Circle BMW is here for you.

...
104
...