Circle INFINITI

Awesome experience I brought my Q50 in for 1st check up and 2 factory recalls and Sal made me feel welcome and I had a pleasant experience and will definitely recommend I brought my Q50 in for 1st check up and 2 factory recalls and Sal made me feel welcome and I had a pleasant experience and will definitely recommend him and circle Infiniti to my friends and family. . Thank you More

Repair/ service Once again John in service came through for me....I brought my vehicle in for service and brake work. John had a vehicle wanting for me when I got the Once again John in service came through for me....I brought my vehicle in for service and brake work. John had a vehicle wanting for me when I got there , within 3 hours had another call with a complete estimate and list of work that would be completed on my vehicle. Then John called to tell me the work was completed and the car was ready for pick up. It was great the work was completed correctly and quickly and for a fair price, WHAT more could I ask for ? More

Great sales experience This is the 3 rd car I purchased from circle and Andy Gags. Andy is always smiling ,honest, and all around friendly. He understands my needs and more This is the 3 rd car I purchased from circle and Andy Gags. Andy is always smiling ,honest, and all around friendly. He understands my needs and more importantly he understands my wants. As long as Andy is a salesperson I will be a customer More

Great experience I had the pleasure of recently purchasing a q50 through don lotano at circle Infiniti. Everything was truly exceptional from the greeting. Don presen I had the pleasure of recently purchasing a q50 through don lotano at circle Infiniti. Everything was truly exceptional from the greeting. Don presented himself as very professional and respectful. It was nothing like the normal sales process I have experienced before at other dealerships. I love the car and would recommend Don and his team at circle. Also, our delivery coordinator,Marcus, went over the car in amazing fashion. He was very helpful in explaining how to use all the technolo and features. Wonderful experience! More

Andy Gagliardi While we decided not to purchase an Infiniti due to cost, Andy was a great sales person to work with. He was helpful from the beginning in providing a While we decided not to purchase an Infiniti due to cost, Andy was a great sales person to work with. He was helpful from the beginning in providing all the information and options we asked for. I would highly recommend Andy & Circle Infiniti to anyone searching for a new car and hope to return in the future. More

John Dilueto I called Monday morning for service and John got me in the same day..... John is spectacular and always a pleasure to deal with!!! I highly recommend I called Monday morning for service and John got me in the same day..... John is spectacular and always a pleasure to deal with!!! I highly recommend him!! More

Services Pam in services helped me so much this past week she called with updates every day and keep everything up to day. Every time I come in she is just won Pam in services helped me so much this past week she called with updates every day and keep everything up to day. Every time I come in she is just wonderful!! Thank you Pam! More

The Best Dealership !! The Best Staff !! I have been an Infiniti customer for the past 20 years and have just leased my 7th car. The last 4 have come from Circle Infiniti and although I have I have been an Infiniti customer for the past 20 years and have just leased my 7th car. The last 4 have come from Circle Infiniti and although I have never considered car shopping one of my favorite pastimes, Circle Infiniti has somehow managed to turn the process into a pleasant one. The staff is outstanding. My salesperson is Joel Friedman and he is probably the most professional and straightforward auto salesperson that I have ever dealt with. My 4 lease experiences were all one visit each and done !! As far as the service staff is concerned, Frank is an outstanding manager and pays close attention to customer concerns, but among the service advisors Pam Crisafulli is absolutely the most competent person I have ever met in all my years of driving. When there is a problem you can be sure that Pam is take care of it !! If you are interested in buying or leasing an Infiniti, do yourself a favor and head straight to Circle. More

Outstanding Dealership Experience I’m not generally one to write reviews regarding a car dealership, unless it is for particularly bad customer service. However, in this instance, I t I’m not generally one to write reviews regarding a car dealership, unless it is for particularly bad customer service. However, in this instance, I truly felt compelled to make mention of what an outstanding experience my wife and I had at Circle Infiniti with Ray Andrews (Sales Consultant), Marcus Bowles (Product Specialist), and Brian Conway (Finance Manager). This was probably one of the easiest and most pleasant car buying experiences we’ve ever had. My wife and I walked into the dealership on a Saturday afternoon with plans to test drive a few different makes and models to replace our 2012 Jeep Grand Cherokee Overland. After a few minutes, Ray greeted us and asked us if we needed any help. We expressed interest in the 2014 QX60, and he promptly pulled one from the lot so that we could head out for a test drive. During the test drive, we pulled into a parking lot so that he could walk through some of the many features as part of the packages we were most interested (e.g. navigation, height adjustable tailgate, 3rd row access, etc.). When we got back to the dealership, I asked Ray to provide me with some figures for the vehicle (both lease and finance), and he came back with a few different scenarios to illustrate the different options available to us. When I informed him that we were still in the process of test driving a few other vehicles that day, he politely made a copy of the offer sheet for me, gave me his business card, and we left… there was no hard sell or high pressure close tactics. We tested a few other vehicles that afternoon including the Acura MDX, but ultimately decided we liked the QX60 the best. I called Ray on Monday evening, we shored up financing details on Tuesday, and had a scheduled delivery for Friday. By the time I walked into the dealership with my wife on Friday, everything had already been worked out --- the paperwork was ready and waiting, Ray had personally contacted my insurance company to make sure the new vehicle was added onto our policy and the old vehicle was removed, and our new QX60 was being pulled up to the front from being freshly detailed. We signed our paperwork with Brian Conway, who outlined all of the different terms clearly, and was also quite a funny guy. As a parent of young children and an owner of a QX60 as well, he gave us some great tips on making the vehicle more “kid-friendly”… which was much appreciated. When we finished, Ray escorted us outside where Marcus then took us through every possible detail of the vehicle. He was thorough, friendly, and extremely knowledgeable about all things Infiniti. You could clearly sense his enthusiasm for the brand… it was a great end to the purchase experience. It’s only been a few days since we took delivery, but we absolutely love this vehicle and can’t say enough good things about the staff at Circle Infiniti. We’re looking forward to seeing how the service department performs. If they are even half as pleasant as our purchase experience, we’ll be very happy. I would not hesitate to recommend this dealership to anyone and everyone, especially Ray Andrews. More

follow up 8000mi/3m later So my initial review was titled to good to be true.I had been looking for a g35 coupe for some months avoiding dealers but lack of private sector supp So my initial review was titled to good to be true.I had been looking for a g35 coupe for some months avoiding dealers but lack of private sector supply made me include dealers many months later and right off the top a 2006 g35 with 22000mi ( bought by rich guy for weekend shore toy serviced and traded in at the dealership was posted at a price that appeared to good to be true. Well 8000 hard miles later ( including 400 mi. of the blue ridge parkway ) I am hear to report the dealer( sales rep Mark B) was true to his word this car was a cream puff. They put on brakes all around and performed a 60,000 mi service, plus detailed the car I had to buy the tires which while having ample tread were to old to drive fast. Well this dealership did right by me they were truthful in representing the car and the price was I believe more then reasonable.$16,000 for a 2006 with 22000mi that's a sports coupe with 280 HP in like new condition!!! I was a motivated buyer but I knew at the price they were asking the private sector did not come close. More