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Circle INFINITI
West Long Branch, NJ
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,508 reviews
December 02, 2017
Fast, Affordable and efficient service John and Ann we're both excellent dealers, quick service and a great level of professionalism. Thank you so very much! I don't plan on going anywhere John and Ann we're both excellent dealers, quick service and a great level of professionalism. Thank you so very much! I don't plan on going anywhere else for my car's service :) More
by Jimmy123
November 29, 2017
Maintenance John D is one of the kindest and hardest working people at infiniti he made sure everything was easy and quick for me. Very professional John D is one of the kindest and hardest working people at infiniti he made sure everything was easy and quick for me. Very professional More
by Mikehalv1
Employees Worked With
John DiLieto, Tim Ens
November 22, 2017
Service department The Service Department is fantastic!!!! It's the reason why I came back to purchase another Infiniti at this dealership! They are very attentiv The Service Department is fantastic!!!! It's the reason why I came back to purchase another Infiniti at this dealership! They are very attentive, friendly and provide excellent customer service. More
by Yolanda
Employees Worked With
Other Employees :
Yuri , John DiLieto
November 14, 2017
service had an issue needed resolved asap had no appt and John DiLieto took care of everything as usual, hope to continue the experience with a 2018 soon had an issue needed resolved asap had no appt and John DiLieto took care of everything as usual, hope to continue the experience with a 2018 soon More
by q50s
Employees Worked With
John DiLieto
November 06, 2017
Great fast service Once again great fast service. Todd Rovinsky kept me informed and updated. Great dealership. Recommended to all my friends and no problems. Service is Once again great fast service. Todd Rovinsky kept me informed and updated. Great dealership. Recommended to all my friends and no problems. Service is always top notch. More
by Rechree
October 31, 2017
Great Service! I had extra time so I went to dealership with out an appointment to get my oil changed. I wasn't sure what to expect....I was so pleased that the st I had extra time so I went to dealership with out an appointment to get my oil changed. I wasn't sure what to expect....I was so pleased that the staff was so kind and understanding. They squeezed me in and I was done in no time :) Ann & Todd were so sweet and even offered me coffee and a bagel. Overall it was a great experience-quick and painless. I would do express service again :) More
by NMS
October 31, 2017
Professional, timely, no-upsell service I always appreciate a service staff that realizes their primary function is to handle the servicing of my vehicle, and not to up-sell me services I do I always appreciate a service staff that realizes their primary function is to handle the servicing of my vehicle, and not to up-sell me services I don't need or try and upgrade parts on my vehicle to help boost a bonus. I have had quite a few services performed by the staff at Circle Infiniti, I mostly deal with Todd Rovinsky, who seems to know this business better than anyone I've ever encountered. He is always polite, always willing to review the charges and never pushes me into additional items. I have also had the pleasure of working with Ann and Pamela, who are perfectly pleasant, and did a fine job helping me as well. I would recommend servicing your vehicle there anytime! More
by njcarguy
October 23, 2017
2nd time around and exceptional service each time! I secured my 2nd lease of an Infiniti QX60 with Don Lotano in October of 2017. Each time the experience was fast, and the negotiations painless! I lov I secured my 2nd lease of an Infiniti QX60 with Don Lotano in October of 2017. Each time the experience was fast, and the negotiations painless! I loved the fact that I qualified for dealership points which helped on the lease payments. Do was truly helpful in getting me and my family the color/style and upgrades we wanted. The car with those specifications was even already on the lot, which made the process even simpler. Great people, great dealership and great SUVs!! More
by HappyFamily17
Employees Worked With
October 16, 2017
Pamela Crisafulli i have been with circle infiniti for about 8 years now and have been using their service department since. Today on a busy monday i called Pam and sai i have been with circle infiniti for about 8 years now and have been using their service department since. Today on a busy monday i called Pam and said because of my crazy work schedule i need to come in at 3 for service and must be out by 4 to get back to work. she agreed without any hesitation, i was in at 3:02, handed over the keys grabbed some coffee and caught up on emails and was out by 3:50 with my oil change, new filters, tire inspection and a full wash. Nothing short of perfect from these people time after time. true VIP experience. More
by Jnehmad
Employees Worked With
October 16, 2017
Top Dealer I have purchased 3 new auto's from this dealer. I have never had a problem with service. They take their time to service the car correctly. They go ou I have purchased 3 new auto's from this dealer. I have never had a problem with service. They take their time to service the car correctly. They go out of the way to make sure you are happy with their service. Also they always give a competitive price on the sale of a car. John DiLieto is my service consultant who is very knowledgeable and honest. More
by jgaliano
Employees Worked With
John DiLieto
