Circle Infiniti - Service Center
West Long Branch, NJ
788 Reviews of Circle Infiniti - Service Center
Truly Amazing Service This past week I've brought in three Infiniti vehicles in for service. My qx80, my mothers qx60 and my mother in-laws qx60. throughout the process I w This past week I've brought in three Infiniti vehicles in for service. My qx80, my mothers qx60 and my mother in-laws qx60. throughout the process I was able to work with each service writer. All of these writers shared one thing in common. They all made my experience as pleasant and seamless as they could possible. I was able to get my vehicles serviced and get back to my daily routine with ease. It is this efficient service department that keeps my family in Infiniti vehicles. More
I routinely service my car at this dealership. I always receive exceptional service and find that the service department employees are extremely courteous, knowledgeable and professional. Pam was extremely receive exceptional service and find that the service department employees are extremely courteous, knowledgeable and professional. Pam was extremely helpful and patient. I would highly recommend her! I always have a great experience at this dealership. More
We have been using them for two years now and the service is always excellent especially when we work with Joe Nazzaro. He is always on top of things and our vehicle is always ready as promised. The dealersh is always excellent especially when we work with Joe Nazzaro. He is always on top of things and our vehicle is always ready as promised. The dealership itself is always welcoming and inviting so we are very happy there. More
Service center I’ll start with the phone call to schedule my service. Michelle couldn’t have been friendlier or more accommodating Her attitude was like I was her I’ll start with the phone call to schedule my service. Michelle couldn’t have been friendlier or more accommodating Her attitude was like I was her only customer. Then when I arrived I was directed to Joe Nazzaro. Again I was treated like I was his only customer. Big smiles, polite while explaining what the service entailed. I said I would wait and he said it would be about an hour. 40 minutes later the car was done. It had also been washed and vacuumed. Joe again reviewed all that was done. This kind of service you just can’t get in a 30 minute oil change place. Kudos to Circle Infinity for hiring the best people to work with their customers More
John DiLieto excellent service experience ! I have been using Circle Infiniti for service on my G37 and always request John DiLieto as my service advisor. He always provides me with great custom I have been using Circle Infiniti for service on my G37 and always request John DiLieto as my service advisor. He always provides me with great customer service and is always professional and honest in how he treats me. I will definitely continue to service my vehicle here because of John's excellent customer service. In addition the waiting area and amenities are great as well very clean. More
Ann Maria and Team Always Impress! I brought my Q50S in for some routine maintenance and to check on a tire sensor. As always, Ann Trapani was on it! She ensured that everything was tak I brought my Q50S in for some routine maintenance and to check on a tire sensor. As always, Ann Trapani was on it! She ensured that everything was taken care of in a timely fashion and kept me posted on the progress while I waited. I've said it before, but it still holds true -- there are Infiniti dealers closer to my house, but I CHOOSE to deal with Circle Infiniti because I know that Ann cares about her customers and that she ensures a smooth and happy experience throughout the entire process! More
Friendly staff, great service, honest, clean waiting area. John has been my contact person for 5 years and has always treated my great. James C. area. John has been my contact person for 5 years and has always treated my great. James C. More
Great customer service always Great dealership. We have purchased two Vehicles and could not be happier wth our experience. Pam C. Is the best when I come in for service. Great dealership. We have purchased two Vehicles and could not be happier wth our experience. Pam C. Is the best when I come in for service. More
Excellent Customer Service John Dilieto is always very helpful and takes the time to explain what services should be done ASAP and what doesn't have to be completed that visit. John Dilieto is always very helpful and takes the time to explain what services should be done ASAP and what doesn't have to be completed that visit. Allowing me to determine the best way to handle the service concerns which is important with trying to balance a monthly budget. Everyone at the dealership is super friendly and I feel that they truly want to provide outstanding service each time I visit. I will continue to use this dealership for my services and plan to buy my next vehicle from them in the future, Hopefully not too soon in the future though. Looking to get many more miles out of my current car. More
Great service from this facility as always. Service rep Pam C. Goes above and beyond from day one. Thanks to Joe as well. Since I made the switch from a previous Infiniti dealer a few years ago I’ve never Pam C. Goes above and beyond from day one. Thanks to Joe as well. Since I made the switch from a previous Infiniti dealer a few years ago I’ve never looked back. More