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Circle Infiniti - Service Center

West Long Branch, NJ

4.9
729 Reviews

729 Reviews of Circle Infiniti - Service Center

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January 02, 2024

Once again, Circle Infiniti exceeded my expectations in the service department. I went in on 12/29 for some routine maintenance on my vehicle. As usual, Circle Infiniti provided a pleasant experience from More

by DianeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Circle INFINITI responded

Dianeg, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.

December 27, 2023

Service experience outstanding on my 2023 QX 55. Annie was superb! I didn’t buy my car at this dealer but will next time! More

by Cirelind
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Circle INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2023

Very satisfied with my service as usual . Advisor was very helpful. Always appreciate the amenities More

by 9dsbby
Recommend Dealer
Yes
Employees Worked With
Joseph (JP) Piccininno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Circle INFINITI responded

9dsbby, thanks for your praise and kind comments about our team. Thank you again for leaving us this response!

December 24, 2023

Ann, Pam, Joe, and JP make the service experience a pleasure. called them around noon with a run flat tire issue. had me in and out with new tire and oil change. professionals! More

by franksav25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph (JP) Piccininno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Circle INFINITI responded

Franksav25, we're glad you had such a wonderful experience with our service team! Please don't hesitate to reach out to us if there's anything more we can do!

December 23, 2023

Ann went above and beyond to get me an apt. I called late on Thursday night and got an appointment for early Friday morning and was able to secure a loaner vehicle for me. The valet did an More

by EARLNROZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Valet
Dec 31, 2023 -

Circle INFINITI responded

Earlnroz, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 20, 2023

I don’t speak Car and the rep. I had made me comfortable with all the services my car needed. Great experience all around. More

by MelP427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Circle INFINITI responded

Melp427, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 05, 2023

Pam has always gone a I e and beyond in my many years at Circle Infiniti. She is honest, sweet and so very helpful. I’m grateful for her. She is part of the reason I keep going back More

by cpavlinec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Circle INFINITI responded

Hi Cpavlinec, we are very happy to hear Pam has provided you with such a positive experience! She is a valuable asset to our team. Thanks again for the positive review.

November 26, 2023

Circle Infinity is a class act dealership. Joe is an examplary service advisor. Every time I bring my car there, I walk away with a happy smile on my face. More

by Michael Kravchenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Circle INFINITI responded

Michael Kravchenko, thank you for sharing your positive experience about Joe and Circle INFINITI. We look forward to your next service.

November 20, 2023

My wife and I have been coming to Circle Infiniti for years to service our QX60 and we couldn't be more pleased with the staff especially our service representatives - JP and Joe N. More

by brielle1154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph (JP) Piccininno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Circle INFINITI responded

Brielle1154, we're happy you found our staff to be so supportive during your experience here at Circle INFINITI. Thank you!

October 14, 2023

I have come to this dealership many times for my qx80. Every time is such a great experience. The staff is so wonderful, professional, friendly, and patient. Today I had the pleasure of having JP Piccinin More

by jlchasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph (JP) Piccininno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Circle INFINITI responded

Hi Jlchasen, we are very happy to have provided you with such a positive experience!