City Automall Ford - Service Center

Justin, Rob, and Tyler have always done a fantastic job of taking care of our vehicles. They've explained the services to be done and always called if there were additional issues to be addressed. Outstand of taking care of our vehicles. They've explained the services to be done and always called if there were additional issues to be addressed. Outstanding customer service. More

Professional and helpful from start to finish. I'm very happy with the custom work they did. Highly recommended 👌 👍 👏 💯 I'm very happy with the custom work they did. Highly recommended 👌 👍 👏 💯 More

Great to work with. Have gone above & beyond with customer service satisfaction. I would highly recommend this dealership Have gone above & beyond with customer service satisfaction. I would highly recommend this dealership More

Very informative service repair man explaining the service done on our car. Clean work areas. service done on our car. Clean work areas. More

This dealership is absolutely amazing. Jamie made sure that I was completely taken care of, she was very kind and very patient. 10/10 recommend Jamie made sure that I was completely taken care of, she was very kind and very patient. 10/10 recommend More

Was super polite and helpful, man's was the xxxx! Anytime I go imma see Jordan Anytime I go imma see Jordan More

Jordan is very attentive to details, he goes out of his way to make sure I get exactly what I’m looking for. He is very kind and very patient. I reccomend him to anyone looking to get a New car way to make sure I get exactly what I’m looking for. He is very kind and very patient. I reccomend him to anyone looking to get a New car More

City Chevrolet Columbia City really helped me out to service my Chevrolet. Amanda Anderson stayed after work one day (I walked in at closing...I didn't know the time) to hear my problem and process my v service my Chevrolet. Amanda Anderson stayed after work one day (I walked in at closing...I didn't know the time) to hear my problem and process my vehicle into the system. She set up my appointment officially the very next morning via a texting app, which worked perfectly because I do not have cell reception at work. She listened to the problem I had with my vehicle and cross-referenced it with a technical bulletin so that I could see (1) that I wasn't crazy and (2) that the technician working on my car would have excellent work instruction. When I arrived early to my appointment to drop off my vehicle, Amanda was ready with a printout of all my documents, then gave me a shuttle back to work, then dropped my car off after it was finished. Seriously...who does all that? Amazing! What an fantastic person! What a great service center! More

I was very pleased with the service I received as I was buying the car, as well as the service I received getting my first free oil change and tire rotation. everyone here is very nice and professional. Th buying the car, as well as the service I received getting my first free oil change and tire rotation. everyone here is very nice and professional. They picked out he exact car I was looking for, and I couldn't be happier with how it's been. Great car, great service, great place! More

Rec'v call about a recall for a hitch cover. Made appt. Went in, service dep't was unaware of recall. Checked car,then told me they didn't have the part to fix it. It's now fixed. Took two trips to get it Went in, service dep't was unaware of recall. Checked car,then told me they didn't have the part to fix it. It's now fixed. Took two trips to get it done. I'm retired, don't have anything else to do. I enjoy talking to friendly staff. Not complaining. More